Altenheim Health & Living Community
3525 E Hanna Ave, Indianapolis, IN 46237 · Marion County · 87 certified beds · avg 85 residents/day · certified since Oct 22, 1980
Part of chain: CARDON & ASSOCIATES (19 facilities, chain avg rating 3.7★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (11)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 25, 2026 | D · Potential for harm, one-off | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · from a complaint |
| Mar 25, 2026 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Jul 30, 2025 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint |
| Jun 19, 2025 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Jun 19, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 24, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint |
| Oct 11, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Jul 16, 2024 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Apr 1, 2024 | E · Potential for harm, repeated | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · from a complaint |
| Jun 7, 2023 | E · Potential for harm, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jun 7, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | E |
| 2024 | 3 | 0 | E |
| 2025 | 4 | 0 | D |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Indiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.38 | 3.42 | 3.95 | top 44% in Indiana; bottom 30% in the U.S. |
| Registered Nurse hours | 0.39 | 0.62 | 0.69 | bottom 16% in Indiana; bottom 21% in the U.S. |
| Weekend total nurse staffing | 2.72 | 3.01 | 3.50 | bottom 35% in Indiana; bottom 17% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.24 | 0.47 | 0.48 | bottom 11% in Indiana; bottom 20% in the U.S. |
| Total nursing staff turnover (%) | 57.3 | 45.9 | 45.8 | bottom 18% in Indiana; bottom 21% in the U.S. |
| RN turnover (%) | 70.0 | 40.4 | 42.9 | bottom 8% in Indiana; bottom 12% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.49, RN 0.41, weekend 2.81. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
Government - County
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Riverview Hospital | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/01/2011 |
| Altenheim H&L Property LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/01/2011 |
| Ankura Consulting Group LLC | Organization | ADP of the SNF | NOT APPLICABLE | 06/15/2022 |
| Baah, Debrah | Individual | Managing Control - Governing Body | NOT APPLICABLE | 08/11/2024 |
| Baah, Debrah | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/11/2024 |
| Baah, Debrah | Individual | ADP of the SNF | NOT APPLICABLE | 08/11/2024 |
| Balla, Matthew | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/23/2022 |
| Balla, Matthew | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/23/2022 |
| Balla, Matthew | Individual | ADP of the SNF | NOT APPLICABLE | 05/23/2022 |
| Bradley & Associates INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
| Cardon and Associates INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/23/2013 |
| Cardon and Associates INC | Organization | ADP of the SNF | NOT APPLICABLE | 06/17/2025 |
| Cardon Management Company LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/01/2011 |
| Cardon Management Company LLC | Organization | ADP of the SNF | NOT APPLICABLE | 06/18/2025 |
| Cattell, Zachary | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/25/2022 |
| Cattell, Zachary | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/25/2022 |
| Cattell, Zachary | Individual | ADP of the SNF | NOT APPLICABLE | 04/25/2021 |
| Cole Marketing Communications INC | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/2015 |
| Devney, Teresa | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/18/2022 |
| Devney, Teresa | Individual | ADP of the SNF | NOT APPLICABLE | 11/18/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What mental health services do you provide on-site, and who delivers them?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Waters of Indianapolis, the | 0.8 mi | Indianapolis, IN | ★★☆☆☆ | 2/5 | abuse |
| Beech Grove Meadows | 1.0 mi | Beech Grove, IN | ★★★★☆ | 3/5 | |
| Envive of Beech Grove | 1.5 mi | Beech Grove, IN | ★★★☆☆ | 4/5 | |
| Brickyard Healthcare - Churchman Care Center | 1.5 mi | Indianapolis, IN | ★★★★☆ | 3/5 | |
| Fairway Village | 1.7 mi | Indianapolis, IN | ★★★★★ | 5/5 | |
| Bethany Village | 1.9 mi | Indianapolis, IN | ★★☆☆☆ | 2/5 | |
| Forest Creek Village | 2.5 mi | Indianapolis, IN | ★★★★☆ | 3/5 | |
| Majestic Care of Southport | 3.1 mi | Indianapolis, IN | ★★★☆☆ | 3/5 | |
| Hawthorne Healthcare Center | 3.6 mi | Indianapolis, IN | ★★★★☆ | 3/5 | |
| Southpointe Healthcare Center | 3.6 mi | Indianapolis, IN | ★★★★★ | 5/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 155196.