Washington Healthcare Center

Name: Washington Healthcare Center
Address: 8201 W WASHINGTON ST, Indianapolis, IN, 46231, US
Telephone: 3172446848

8201 W Washington St, Indianapolis, IN 46231 · Marion County · 94 certified beds · avg 61 residents/day · certified since Jul 24, 1991

Part of chain: AMERICAN SENIOR COMMUNITIES (90 facilities, chain avg rating 3.9★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.28

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · May 26, 2023 · F-0684

The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Jun 20, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (25)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 12, 2025	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Aug 12, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Aug 12, 2025	D · Potential for harm, one-off	The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety.
Aug 12, 2025	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
Aug 12, 2025	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Aug 12, 2025	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
May 27, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jul 11, 2024	E · Potential for harm, repeated	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
Jul 11, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Jul 11, 2024	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Jul 11, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jul 11, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jul 11, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
May 26, 2023	▲ J · Immediate jeopardy, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 26, 2023	F · Potential for harm, facility-wide	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 26, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 26, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 26, 2023	E · Potential for harm, repeated	The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program.
May 26, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
May 26, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
May 26, 2023	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
May 26, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 26, 2023	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
May 26, 2023	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
May 26, 2023	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 6).

Year	Citations	Serious (G–L)	Worst severity that year
2023	12	1	J ▲
2024	6	0	E
2025	7	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.28	3.42	3.95	top 50% in Indiana; bottom 25% in the U.S.
Registered Nurse hours	0.57	0.62	0.69	top 47% in Indiana; bottom 48% in the U.S.
Weekend total nurse staffing	3.10	3.01	3.50	top 35% in Indiana; bottom 36% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.48	0.47	0.48	top 35% in Indiana; top 35% in the U.S.
Total nursing staff turnover (%)	50.0	45.9	45.8	bottom 37% in Indiana; bottom 38% in the U.S.
RN turnover (%)	45.5	40.4	42.9	bottom 40% in Indiana; bottom 43% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.40, RN 0.60, weekend 3.21. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

Government - County

Owner / manager	Type	Role	Stake	Since
American Senior Communities LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	04/01/2009
Babcock, Paul	Individual	Corporate Officer	NOT APPLICABLE	09/30/2020
Heath, Geneva	Individual	Operational/Managerial Control	NOT APPLICABLE	02/11/2019
Kelsey, Donna	Individual	Contracted Managing Employee	NOT APPLICABLE	06/01/2016
Stordy, David	Individual	Contracted Managing Employee	NOT APPLICABLE	09/15/2016
Van Camp, Steven	Individual	Contracted Managing Employee	NOT APPLICABLE	09/06/2019
Wilson, Keith	Individual	Operational/Managerial Control	NOT APPLICABLE	08/14/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What mental health services do you provide on-site, and who delivers them?"
"How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
"What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
"How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
"Does your facility have an active resident council, and how does management respond to its concerns?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Westside Retirement Village	3.0 mi	Indianapolis, IN	★★☆☆☆	1/5
Envive of Indianapolis	3.0 mi	Indianapolis, IN	★☆☆☆☆	1/5
Wellbrooke of Avon	3.4 mi	Indianapolis, IN	★★★★★	4/5
Brooke Knoll Village	3.8 mi	Avon, IN	★★☆☆☆	2/5
Plainfield Health Care Center	3.9 mi	Plainfield, IN	★★☆☆☆	1/5	SFF
Chalet Rehabilitation and Healthcare Center	4.0 mi	Indianapolis, IN	★★☆☆☆	2/5
Countryside Meadows	4.1 mi	Avon, IN	★★★☆☆	2/5
Eagle Valley Meadows	5.1 mi	Indianapolis, IN	★★☆☆☆	1/5
Cumberland Trace Health & Living Community	5.5 mi	Plainfield, IN	★★★☆☆	2/5
Northwest Manor Health Care Center	5.8 mi	Indianapolis, IN	★★★☆☆	2/5
Westpark a Waters Community	5.9 mi	Indianapolis, IN	★☆☆☆☆	2/5
Majestic Care of Avon	6.9 mi	Avon, IN	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Indianapolis →

Facility data as of CMS processing date 2026-08-01. CCN 155383.

The Care File

Visit checklist — Washington Healthcare Center

8201 W Washington St, Indianapolis, IN 46231 · 3172446848

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Most serious findings on record:

▲ May 26, 2023 (F-0684, Immediate jeopardy, one-off): The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What mental health services do you provide on-site, and who delivers them?"
☐ "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
☐ "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
☐ "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
☐ "Does your facility have an active resident council, and how does management respond to its concerns?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155383 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)