Townsend Park Health and Rehabilitation

Name: Townsend Park Health and Rehabilitation
Address: 196 North Dixie Avenue, Cartersville, GA, 30120, US
Telephone: 7703870662

196 North Dixie Avenue, Cartersville, GA 30120 · Bartow County · 124 certified beds · avg 120 residents/day · certified since Nov 27, 1989

Part of chain: ETHICA HEALTH (50 facilities, chain avg rating 3.6★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.87

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 19, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Apr 10, 2025	E · Potential for harm, repeated	The facility did not observe each nurse aide's job performance or provide regular training as required.
Apr 10, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Apr 10, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Apr 10, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 27, 2023	F · Potential for harm, facility-wide	The facility did not have enough support staff to safely and effectively run its food and nutrition service.
Apr 27, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 27, 2023	E · Potential for harm, repeated	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Apr 27, 2023	E · Potential for harm, repeated	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Apr 27, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 27, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Apr 27, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Apr 27, 2023	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Apr 27, 2023	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Apr 27, 2023	D · Potential for harm, one-off	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (10 → 4).

Year	Citations	Worst severity that year
2023	10	F
2025	4	E
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Georgia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.87	3.54	3.95	top 22% in Georgia; top 45% in the U.S.
Registered Nurse hours	0.37	0.50	0.69	bottom 36% in Georgia; bottom 17% in the U.S.
Weekend total nurse staffing	3.63	3.09	3.50	top 13% in Georgia; top 36% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.15	0.35	0.48	bottom 11% in Georgia; bottom 5% in the U.S.
Total nursing staff turnover (%)	35.6	46.0	45.8	top 24% in Georgia; top 25% in the U.S.
RN turnover (%)	11.1	44.5	42.9	top 4% in Georgia; top 4% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.42, RN 0.32, weekend 3.20. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Other

Owner / manager	Type	Role	Stake	Since
Blake, Wyatt	Individual	Operational/Managerial Control	NOT APPLICABLE	07/16/2013
Blake, Wyatt	Individual	ADP of the SNF	NOT APPLICABLE	07/16/2013
Burger, Maxic	Individual	Operational/Managerial Control	NOT APPLICABLE	10/21/2024
Burger, Maxic	Individual	ADP of the SNF	NOT APPLICABLE	04/17/2025
Burk, Traci	Individual	Operational/Managerial Control	NOT APPLICABLE	03/20/2025
Cable, Paul	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/14/2003
Clinical Services INC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2011
Clinical Services INC	Organization	ADP of the SNF	NOT APPLICABLE	06/19/2025
Dennis, Kathryn	Individual	Managing Control - Governing Body	NOT APPLICABLE	11/17/2015
Lambert, Reno	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/01/2023
Lambert, Reno	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2023
Nichols, Joseph	Individual	Managing Control - Governing Body	NOT APPLICABLE	11/19/2024
Rollins, Ronnie	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/14/2003
Sheffield, Kimberly	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/17/2025
Wall, Joseph	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/14/2003
Warnock, Ralph	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/23/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How often do you evaluate your nurse aides and what ongoing training do they receive?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"How is your kitchen staffed, and have meals ever been delayed because of staffing?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Cartersville Center for Nursing and Healing	0.8 mi	Cartersville, GA	★★☆☆☆	2/5
Cartersville Crossing of Journey LLC	1.4 mi	Cartersville, GA	★★★☆☆	3/5
Chulio Hills Health and Rehab	14.6 mi	Rome, GA	★☆☆☆☆	1/5
Ross Memorial Health Care Ctr	14.8 mi	Kennesaw, GA	★★★★★	4/5
Woodstock Center for Nursing and Healing LLC	17.1 mi	Woodstock, GA	★☆☆☆☆	2/5	abuse
Cottages at Rockmart, the	18.0 mi	Rockmart, GA	★★★☆☆	4/5
Blue Ridge Care Center LLC	18.2 mi	Dallas, GA	★★★☆☆	2/5
Canton Center for Nursing and Healing LLC	18.3 mi	Canton, GA	★★☆☆☆	3/5
Rockmart Health	18.3 mi	Rockmart, GA	★★★★★	5/5
Evergreen Health and Rehabilitation Center	18.5 mi	Rome, GA	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Cartersville →

Facility data as of CMS processing date 2026-08-01. CCN 115461.

The Care File

Visit checklist — Townsend Park Health and Rehabilitation

196 North Dixie Avenue, Cartersville, GA 30120 · 7703870662

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How often do you evaluate your nurse aides and what ongoing training do they receive?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "How is your kitchen staffed, and have meals ever been delayed because of staffing?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 115461 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)