Cartersville Center for Nursing and Healing

Name: Cartersville Center for Nursing and Healing
Address: 78 OPAL STREET, Cartersville, GA, 30120, US
Telephone: 7703826120

78 Opal Street, Cartersville, GA 30120 · Bartow County · 118 certified beds · avg 109 residents/day · certified since Jul 1, 1994

Part of chain: EMPIRE CARE CENTERS (20 facilities, chain avg rating 1.9★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.44

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (38)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 18, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 18, 2025	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint
Dec 18, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Dec 18, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Dec 18, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Apr 24, 2025	E · Potential for harm, repeated	The facility did not honor residents' right to share a room with their spouse or a roommate of their choosing, or moved residents to a different room without written notice beforehand. · from a complaint
Apr 24, 2025	D · Potential for harm, one-off	The facility did not let a resident or their legal representative see or buy copies of the resident's own records. · from a complaint
Aug 22, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Aug 22, 2024	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · from a complaint
Aug 22, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint
Aug 22, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Aug 22, 2024	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · from a complaint
Aug 22, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Aug 22, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Aug 22, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint
Aug 22, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Aug 22, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Aug 22, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jun 12, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jul 16, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 16, 2022	E · Potential for harm, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jul 16, 2022	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jul 16, 2022	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jul 16, 2022	E · Potential for harm, repeated	The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
Jul 16, 2022	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jul 16, 2022	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Jul 16, 2022	E · Potential for harm, repeated	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
Jul 16, 2022	E · Potential for harm, repeated	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.
Jul 16, 2022	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Jul 16, 2022	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Jul 16, 2022	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Jul 16, 2022	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Jul 16, 2022	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Jul 16, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jul 16, 2022	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jul 16, 2022	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jul 16, 2022	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Jul 16, 2022	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (11 → 5).

Year	Citations	Worst severity that year
2022	19	F
2024	12	F
2025	7	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Georgia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.44	3.54	3.95	top 49% in Georgia; bottom 33% in the U.S.
Registered Nurse hours	0.62	0.50	0.69	top 24% in Georgia; top 45% in the U.S.
Weekend total nurse staffing	2.91	3.09	3.50	bottom 45% in Georgia; bottom 26% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.36	0.35	0.48	top 33% in Georgia; bottom 44% in the U.S.
Total nursing staff turnover (%)	45.8	46.0	45.8	top 50% in Georgia; bottom 48% in the U.S.
RN turnover (%)	36.4	44.5	42.9	top 34% in Georgia; top 40% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.45, RN 0.63, weekend 2.92. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 1/5

Who owns this facility

For profit - Individual

Owner / manager	Type	Role	Stake	Since
Berkowitz, Michael	Individual	5% or Greater Indirect Ownership Interest	9%	08/19/2019
Ggi Equities LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	08/19/2019
Starlight Healthcare LLC	Organization	5% or Greater Indirect Ownership Interest	17%	08/19/2019
Wolmark, Yehuda	Individual	5% or Greater Indirect Ownership Interest	18%	08/19/2019
Yw Georgia 4 LLC	Organization	5% or Greater Indirect Ownership Interest	18%	08/19/2019
Yyes Op LLC	Organization	5% or Greater Direct Ownership Interest	100%	08/19/2019
Berkowitz, Michael	Individual	ADP of the SNF	NOT APPLICABLE	08/19/2019
Blalock, Jason	Individual	Operational/Managerial Control	NOT APPLICABLE	08/22/2024
Blalock, Jason	Individual	ADP of the SNF	NOT APPLICABLE	08/22/2024
Donath, Barry	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/07/2021
Donath, Barry	Individual	Operational/Managerial Control	NOT APPLICABLE	06/07/2021
Donath, Barry	Individual	ADP of the SNF	NOT APPLICABLE	06/07/2021
Ellis, Renee	Individual	Operational/Managerial Control	NOT APPLICABLE	10/21/2020
Ellis, Renee	Individual	ADP of the SNF	NOT APPLICABLE	10/21/2020
Empire Care Centers LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	08/19/2019
Empire Care Centers LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/31/2025
Ensh Consulting LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/19/2019
Ggi Equities LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/19/2019
Green, Stephanie	Individual	Operational/Managerial Control	NOT APPLICABLE	06/03/2024
Green, Stephanie	Individual	ADP of the SNF	NOT APPLICABLE	06/03/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"How do you handle room assignments and roommate requests, and do residents get advance written notice before any move?"
"If I ask for a copy of my family member's records, how quickly will I get them and what does it cost?"
"How do you explain health changes and treatment options to residents and their families?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Townsend Park Health and Rehabilitation	0.8 mi	Cartersville, GA	★★★☆☆	3/5
Cartersville Crossing of Journey LLC	1.2 mi	Cartersville, GA	★★★☆☆	3/5
Ross Memorial Health Care Ctr	14.4 mi	Kennesaw, GA	★★★★★	4/5
Chulio Hills Health and Rehab	15.4 mi	Rome, GA	★☆☆☆☆	1/5
Woodstock Center for Nursing and Healing LLC	16.4 mi	Woodstock, GA	★☆☆☆☆	2/5	abuse
Canton Center for Nursing and Healing LLC	17.5 mi	Canton, GA	★★☆☆☆	3/5
Cherokee Center for Nursing and Healing LLC	18.0 mi	Canton, GA	★★☆☆☆	1/5
Blue Ridge Care Center LLC	18.3 mi	Dallas, GA	★★★☆☆	2/5
Marietta Center for Nursing and Healing	18.5 mi	Marietta, GA	★☆☆☆☆	2/5
Cottages at Rockmart, the	18.6 mi	Rockmart, GA	★★★☆☆	4/5
Rockmart Health	18.9 mi	Rockmart, GA	★★★★★	5/5
Evergreen Health and Rehabilitation Center	19.3 mi	Rome, GA	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Cartersville →

Facility data as of CMS processing date 2026-08-01. CCN 115571.

The Care File

Visit checklist — Cartersville Center for Nursing and Healing

78 Opal Street, Cartersville, GA 30120 · 7703826120

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "How do you handle room assignments and roommate requests, and do residents get advance written notice before any move?"
☐ "If I ask for a copy of my family member's records, how quickly will I get them and what does it cost?"
☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 115571 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)