Georgia ›Canton

Cherokee Center for Nursing and Healing LLC

150 Hospital Circle NW, Canton, GA 30114 · Cherokee County · 100 certified beds · avg 88 residents/day · certified since Aug 15, 1990

Part of chain: EMPIRE CARE CENTERS (20 facilities, chain avg rating 1.9★)

1/5

Health inspection rating (on-site)

6

Serious findings on record

$185,650

Fines, last 3 years

3.04

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, repeated · Dec 5, 2023 · F-0686 · triggered by a complaint

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.

Corrected: Jan 10, 2024 (Deficient, Provider has date of correction)

▲ Immediate jeopardy, repeated · Dec 5, 2023 · F-0835 · triggered by a complaint

The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents.

Why it matters: Poor administration often shows up as understaffing, supply shortages, and care problems across the whole facility.

Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.

Corrected: Jan 10, 2024 (Deficient, Provider has date of correction)

▲ Immediate jeopardy, repeated · Dec 5, 2023 · F-0841 · triggered by a complaint

The facility did not designate a physician to serve as medical director — the doctor responsible for overseeing resident care policies and coordinating medical care across the facility.

Why it matters: Without a medical director, there is no doctor accountable for the overall quality of medical care.

Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.

Corrected: Jan 10, 2024 (Deficient, Provider has date of correction)

▲ Immediate jeopardy, repeated · Dec 5, 2023 · F-0880 · triggered by a complaint

The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Why it matters: Weak infection control lets illnesses like flu, COVID-19, and drug-resistant infections spread quickly among vulnerable residents.

Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.

Corrected: Jan 10, 2024 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Dec 29, 2023 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jan 10, 2024 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Dec 5, 2023 · F-0697 · triggered by a complaint

The facility did not provide safe and appropriate pain management for a resident who needed it.

Why it matters: Untreated pain causes needless suffering and can lead to depression, poor sleep, and declining health.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jan 10, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (27)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 4, 2026	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Mar 14, 2025	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Mar 14, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 14, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 14, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 14, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 29, 2023	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Dec 5, 2023	▲ K · Immediate jeopardy, repeated	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Dec 5, 2023	▲ K · Immediate jeopardy, repeated	The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · from a complaint
Dec 5, 2023	▲ K · Immediate jeopardy, repeated	The facility did not designate a physician to serve as medical director — the doctor responsible for overseeing resident care policies and coordinating medical care across the facility. · from a complaint
Dec 5, 2023	▲ K · Immediate jeopardy, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Dec 5, 2023	▲ G · Actual harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint
Dec 5, 2023	F · Potential for harm, facility-wide	The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them. · from a complaint
Dec 5, 2023	E · Potential for harm, repeated	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 1).

Year	Citations	Serious (G–L)	Worst severity that year
2023	21	6	K ▲
2025	5	0	D
2026	1	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $185,650, plus 1 Medicare payment denial period.

Date	Type	Amount / length
Dec 5, 2023	Fine	$185,650
Dec 5, 2023	Payment Denial	46 days from Dec 9, 2023

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Georgia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.04	3.54	3.95	bottom 24% in Georgia; bottom 15% in the U.S.
Registered Nurse hours	0.46	0.50	0.69	top 49% in Georgia; bottom 31% in the U.S.
Weekend total nurse staffing	2.69	3.09	3.50	bottom 29% in Georgia; bottom 16% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.39	0.35	0.48	top 27% in Georgia; top 50% in the U.S.
Total nursing staff turnover (%)	52.6	46.0	45.8	bottom 30% in Georgia; bottom 30% in the U.S.
RN turnover (%)	54.5	44.5	42.9	bottom 32% in Georgia; bottom 29% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.95, RN 0.44, weekend 2.60. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Empire Ga 3 Holdco LLC	Organization	5% or Greater Direct Ownership Interest	100%	05/01/2022
Ensh Ga 3 LLC	Organization	5% or Greater Indirect Ownership Interest	50%	05/01/2022
Nmga3 JV Member LLC	Organization	5% or Greater Indirect Ownership Interest	50%	05/01/2022
Empire Care Centers LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	05/01/2022
Heller, Shlomo	Individual	Corporate Officer	NOT APPLICABLE	05/01/2022
Heller, Shlomo	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2022
Martens, Thomas	Individual	W-2 Managing Employee	NOT APPLICABLE	05/01/2022
Martens, Thomas	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2022
Nussbaum, Ephraim	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What were the findings behind this administration citation, and what has leadership changed since?"
"Who is your medical director, and how involved are they in day-to-day care decisions?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Canton Center for Nursing and Healing LLC	1.3 mi	Canton, GA	★★☆☆☆	3/5
Woodstock Center for Nursing and Healing LLC	9.3 mi	Woodstock, GA	★☆☆☆☆	2/5	abuse
Roswell Center for Nursing and Healing LLC	15.6 mi	Roswell, GA	★☆☆☆☆	1/5
East Cobb Center for Nursing and Healing LLC	17.6 mi	Marietta, GA	★★★☆☆	3/5
Jasper Point of Journey LLC	17.6 mi	Jasper, GA	★☆☆☆☆	2/5
Pruitthealth - Jasper	17.7 mi	Jasper, GA	★★★★★	4/5
Cartersville Crossing of Journey LLC	17.8 mi	Cartersville, GA	★★★☆☆	3/5
Cartersville Center for Nursing and Healing	18.0 mi	Cartersville, GA	★★☆☆☆	2/5
Marietta Center for Nursing and Healing	18.1 mi	Marietta, GA	★☆☆☆☆	2/5
Wildwood Health and Rehab	18.1 mi	Talking Rock, GA	★★★☆☆	5/5

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 115508.

The Care File

Visit checklist — Cherokee Center for Nursing and Healing LLC

150 Hospital Circle NW, Canton, GA 30114 · 7704795649

Health inspection rating 1/5 · CMS overall 2/5· Fines (3y): $185,650

Most serious findings on record:

▲ Dec 5, 2023 (F-0686, Immediate jeopardy, repeated): The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
▲ Dec 5, 2023 (F-0835, Immediate jeopardy, repeated): The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents.
▲ Dec 5, 2023 (F-0841, Immediate jeopardy, repeated): The facility did not designate a physician to serve as medical director — the doctor responsible for overseeing resident care policies and coordinating medical care across the facility.

Questions for the administrator:

☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What were the findings behind this administration citation, and what has leadership changed since?"
☐ "Who is your medical director, and how involved are they in day-to-day care decisions?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 115508 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)