The Health Center at Concordia
7707 West Britton Road, Oklahoma City, OK 73132 · Oklahoma County · 30 certified beds · avg 26 residents/day · certified since Mar 13, 2010
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (7)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 19, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 19, 2024 | E · Potential for harm, repeated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Nov 19, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Sep 13, 2023 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 13, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Sep 13, 2023 | D · Potential for harm, one-off | When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. |
| Sep 13, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | E |
| 2024 | 3 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $25,407, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Oct 2, 2023 | Fine | $5,244 |
| Sep 13, 2023 | Fine | $20,163 |
| Sep 13, 2023 | Payment Denial | 2 days from Dec 3, 2023 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Oklahoma avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.14 | 4.58 | 3.95 | top 22% in Oklahoma; top 11% in the U.S. |
| Registered Nurse hours | 0.44 | 0.41 | 0.69 | top 38% in Oklahoma; bottom 28% in the U.S. |
| Weekend total nurse staffing | 5.27 | 4.16 | 3.50 | top 8% in Oklahoma; top 4% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.38 | 0.28 | 0.48 | top 16% in Oklahoma; bottom 48% in the U.S. |
| Total nursing staff turnover (%) | 50.0 | 55.5 | 45.8 | top 33% in Oklahoma; bottom 38% in the U.S. |
| RN turnover (%) | 0.0 | 53.6 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.14, RN 0.44, weekend 5.27. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Lutheran Senior Citizens INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 02/01/2008 |
| Eischen, Daniel | Individual | Corporate Director | NOT APPLICABLE | 06/16/2008 |
| Eischen, Daniel | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/16/2008 |
| Eischen, Daniel | Individual | ADP of the SNF | NOT APPLICABLE | 07/30/2025 |
| Endicott, James | Individual | Corporate Director | NOT APPLICABLE | 02/01/2008 |
| Kastens, Robert | Individual | Corporate Officer | NOT APPLICABLE | 02/01/2008 |
| Lippert, John | Individual | Corporate Director | NOT APPLICABLE | 02/01/2008 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What exactly do you hand off to the next provider when a resident is discharged, and how do you confirm they received it?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| St. Ann's Skilled Nursing and Therapy | 0.2 mi | Oklahoma City, OK | ★★★★☆ | 4/5 | |
| Baptist Village of Oklahoma City | 0.4 mi | Oklahoma City, OK | ★★☆☆☆ | 2/5 | abuse |
| The Lakes | 1.8 mi | Oklahoma City, OK | ★★☆☆☆ | 2/5 | |
| Warr Acres Nursing Center | 2.5 mi | Oklahoma City, OK | ★★★☆☆ | 3/5 | |
| Heritage at Brandon Place Health & Rehabilitation | 3.0 mi | Oklahoma City, OK | ★★☆☆☆ | 2/5 | |
| Bellevue Health & Rehabilitation Center | 4.2 mi | Oklahoma City, OK | ★★★☆☆ | 3/5 | |
| Ignite Medical Resort Okc, LLC | 4.3 mi | Oklahoma City, OK | ★★☆☆☆ | 3/5 | |
| The Grand at Bethany Skilled Nursing and Therapy | 4.3 mi | Bethany, OK | ★★☆☆☆ | 2/5 | |
| Heritage Manor | 4.6 mi | Oklahoma City, OK | ★☆☆☆☆ | 2/5 | |
| Heritage Park | 5.1 mi | Bethany, OK | ★☆☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
All facilities in Oklahoma City →
Facility data as of CMS processing date 2026-08-01. CCN 375518.