Heritage Park
6912 Northwest 23rd Street, Bethany, OK 73008 · Oklahoma County · 55 certified beds · avg 46 residents/day · certified since Oct 1, 2007
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (22)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 23, 2024 | E · Potential for harm, repeated | The facility did not honor residents' right to manage their own money and financial affairs. |
| Oct 23, 2024 | E · Potential for harm, repeated | The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died. |
| Oct 23, 2024 | E · Potential for harm, repeated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Oct 23, 2024 | E · Potential for harm, repeated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Oct 23, 2024 | E · Potential for harm, repeated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Oct 23, 2024 | E · Potential for harm, repeated | The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. |
| Oct 23, 2024 | D · Potential for harm, one-off | The facility did not give residents important notices in a format and language they can understand — for example, translated documents or accessible formats for those with vision or hearing loss. |
| Oct 23, 2024 | D · Potential for harm, one-off | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. |
| Oct 23, 2024 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Oct 23, 2024 | D · Potential for harm, one-off | When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. |
| Oct 23, 2024 | D · Potential for harm, one-off | The facility did not provide each resident with a nourishing, tasty, well-balanced diet that meets their daily nutritional and special dietary needs. |
| Oct 23, 2024 | D · Potential for harm, one-off | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Oct 23, 2024 | D · Potential for harm, one-off | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. |
| Sep 19, 2023 | E · Potential for harm, repeated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Sep 19, 2023 | E · Potential for harm, repeated | The facility did not observe each nurse aide's job performance or provide regular training as required. · from a complaint |
| Sep 19, 2023 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 19, 2023 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Sep 19, 2023 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Sep 19, 2023 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Sep 19, 2023 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 13, 2022 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Oct 13, 2022 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (7 → 13).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 2 | 0 | D |
| 2023 | 7 | 0 | E |
| 2024 | 13 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Oklahoma avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.25 | 4.58 | 3.95 | bottom 3% in Oklahoma; bottom 24% in the U.S. |
| Registered Nurse hours | 0.22 | 0.41 | 0.69 | bottom 14% in Oklahoma; bottom 4% in the U.S. |
| Weekend total nurse staffing | 3.15 | 4.16 | 3.50 | bottom 6% in Oklahoma; bottom 39% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.19 | 0.28 | 0.48 | bottom 29% in Oklahoma; bottom 11% in the U.S. |
| Total nursing staff turnover (%) | 69.8 | 55.5 | 45.8 | bottom 15% in Oklahoma; bottom 6% in the U.S. |
| RN turnover (%) | 0.0 | 53.6 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.83, RN 0.19, weekend 2.74. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Empire Capital Investment, LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 04/01/2024 |
| Underwood, Adamson | Individual | 5% or Greater Indirect Ownership Interest | 49% | 04/01/2024 |
| Crane, Judy | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Crane, Judy | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2025 |
| Hall, Sonya | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Hollaway, Christian | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/01/2024 |
| Hollaway, Christian | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Judy M Crane Living Trust | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Judy M Crane Living Trust | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/2024 |
| Khan, Muneer | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Khan, Muneer | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2024 |
| Park Home Property, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Park Home Property, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/2024 |
| Underwood, Adamson | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/01/2024 |
| Underwood, Adamson | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Underwood, Adamson | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2024 |
| Voyage Management of Ok, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Voyage Management of Ok, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/2024 |
| Wright, Mary | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Wright, Mary | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How are residents' personal funds handled here, and what records can families review?"
- "If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "How does your quality committee work, and can you share an example of a problem it identified and fixed?"
- "How do you communicate important notices to residents who speak another language or have trouble seeing or hearing?"
- "Where do you post your latest state inspection results and the ombudsman's contact information?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Grand at Bethany Skilled Nursing and Therapy | 0.8 mi | Bethany, OK | ★★☆☆☆ | 2/5 | |
| Windsor Hills Nursing Center | 1.4 mi | Oklahoma City, OK | ★★☆☆☆ | 2/5 | abuse |
| Heritage Manor | 2.0 mi | Oklahoma City, OK | ★☆☆☆☆ | 2/5 | |
| North Winds Living Center | 3.1 mi | Oklahoma City, OK | ★★☆☆☆ | 2/5 | abuse |
| Warr Acres Nursing Center | 3.3 mi | Oklahoma City, OK | ★★★☆☆ | 3/5 | |
| Fairmont Skilled Nursing and Therapy | 3.6 mi | Oklahoma City, OK | ★★☆☆☆ | 2/5 | abuse |
| Ignite Medical Resort Okc, LLC | 4.1 mi | Oklahoma City, OK | ★★☆☆☆ | 3/5 | |
| Bellevue Health & Rehabilitation Center | 4.2 mi | Oklahoma City, OK | ★★★☆☆ | 3/5 | |
| The Lodge at Brookline | 4.3 mi | Oklahoma City, OK | ★★☆☆☆ | 2/5 | |
| Northwest Nursing Center | 4.9 mi | Oklahoma City, OK | ★★☆☆☆ | 2/5 | |
| St. Ann's Skilled Nursing and Therapy | 5.0 mi | Oklahoma City, OK | ★★★★☆ | 4/5 | |
| The Health Center at Concordia | 5.0 mi | Oklahoma City, OK | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 375511.