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St Paul's Towers
100 Bay Place, Oakland, CA 94610 (opens Google Maps) · Alameda County · (510) 835-4700· 43 certified beds · avg 30 residents/day · certified since Nov 9, 1972 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
Part of chain: FRONT PORCH (9 facilities, chain avg rating 4.8★)
4/5
Health inspection rating (on-site)
inspected Sep 12, 2024
0
Serious findings on record
$0
Fines, last 3 years
4.39
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 20 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not dispose of garbage and refuse properly. F-0814
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. F-0658
View all 20 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 12, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 12, 2024 | F · Potential for more than minimal harm, widespread | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Sep 12, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Sep 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Sep 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Oct 13, 2022 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Oct 13, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults. · F-0687 |
| Oct 13, 2022 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Oct 13, 2022 | D · Potential for more than minimal harm, isolated | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. · F-0727 |
| Oct 13, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Oct 13, 2022 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Oct 13, 2022 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Oct 13, 2022 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Oct 13, 2022 | D · Potential for more than minimal harm, isolated | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Jun 27, 2019 | E · Potential for more than minimal harm, pattern | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Jun 27, 2019 | E · Potential for more than minimal harm, pattern | The facility did not provide routine dental care and 24-hour emergency dental care for residents. · F-0790 |
| Jun 27, 2019 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jun 27, 2019 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jun 27, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Jun 27, 2019 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (9 → 5).
All citationsSerious citations (G–L)
2019
All citations: 6
Serious citations (G–L): 0
2022
All citations: 9
Serious citations (G–L): 0
2024
All citations: 5
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 6 | 0 | E |
| 2022 | 9 | 0 | E |
| 2024 | 5 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityCalifornia averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.39
California average: 4.31
U.S. average: 3.95
Registered Nurse hours
This facility: 1.11
California average: 0.61
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.71
California average: 3.90
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | California avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.39 | 4.31 | 3.95 | top 34% in California; top 26% in the U.S. |
| Registered Nurse hours | 1.11 | 0.61 | 0.69 | top 8% in California; top 12% in the U.S. |
| Weekend total nurse staffing | 3.71 | 3.90 | 3.50 | bottom 47% in California; top 33% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.70 | 0.51 | 0.48 | top 15% in California; top 16% in the U.S. |
| Total nursing staff turnover (%) | 23.3 | 36.7 | 45.8 | top 13% in California; top 5% in the U.S. |
| RN turnover (%) | 25.0 | 38.1 | 42.9 | top 26% in California; top 20% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.22, RN 1.07, weekend 3.57.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.22 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for St Paul's Towers. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Front Porch Communities and Services | Organization | 5% or Greater Direct Ownership Interest | 100% | 04/01/2022 |
| Akopyan, Gevork | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/12/2022 |
| Duranteau, Nancy | Individual | Corporate Director | NOT APPLICABLE | 04/01/2021 |
| Forte, Vincent | Individual | Corporate Director | NOT APPLICABLE | 04/01/2021 |
| Front Porch Communities and Services | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/2022 |
| Handy, Joanne | Individual | Corporate Director | NOT APPLICABLE | 04/01/2022 |
| Ichien, Christopher | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/27/2026 |
| Jacobs, Laura | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Kelly, Sean | Individual | Corporate Officer | NOT APPLICABLE | 03/06/2023 |
| Kelly, Sean | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/06/2023 |
| Kisajja, Christina | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/28/2021 |
| Kroeker, Kevin | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Macango, Susan | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/04/2026 |
| Marcelo, Cherry | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2022 |
| Marcelo, Cherry | Individual | ADP of the SNF | NOT APPLICABLE | 06/19/2025 |
| McCarron, Kathleen | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/24/2026 |
| McGovern, Marion | Individual | Corporate Director | NOT APPLICABLE | 01/01/2017 |
| McMullin, Mary | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2025 |
| Merkin, Nickolas | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 10/10/2025 |
| Nelson, Harry | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 09/30/2025 |
Showing 20 of 31 parties CMS has on file for this facility; 11 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Front Porch — 9 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Sunny View Manor — Cupertino, CA · overall 5/5
- Villa Gardens Health Care Unit — Pasadena, CA · overall 5/5
- Webster House — Palo Alto, CA · overall 5/5
- Canterbury Woods — Pacific Grove, CA · overall 5/5
- Carlsbad by the Sea — Carlsbad, CA · overall 5/5
- Claremont Manor Care Center — Claremont, CA · overall 3/5
- San Francisco Towers — San Francisco, CA · overall 5/5
- Spring Lake Village — Santa Rosa, CA · overall 5/5
Listed by state, then facility name — not a ranking.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can I see where garbage is stored and how often it's removed?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "How is routine foot care handled here, and does a podiatrist visit regularly?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How many hours a day is a registered nurse physically in the building, including weekends?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the California midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 23% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 31 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 114 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Lake Park Healthcare Center | 0.4 mi | Oakland, CA | ★★★☆☆ | 3/5 | |
| Oakland Healthcare & Wellness Center | 0.5 mi | Oakland, CA | ★★★★★ | 4/5 | |
| Lake Merritt Healthcare Center LLC | 0.6 mi | Oakland, CA | ★★☆☆☆ | 2/5 | |
| McClure Post Acute | 0.7 mi | Oakland, CA | ★★★★★ | 5/5 | |
| Medical Hill Healthcare Center | 0.7 mi | Oakland, CA | ★★★★★ | 4/5 | |
| The Rehabilitation Center of Oakland | 1.0 mi | Oakland, CA | ★☆☆☆☆ | 1/5 | |
| Piedmont Gardens Health Facility | 1.1 mi | Oakland, CA | ★★★★★ | 5/5 | |
| Bay Area Healthcare Center | 1.3 mi | Oakland, CA | ★★★★★ | 5/5 | |
| Oakland Heights Nursing and Rehabilitation | 2.0 mi | Oakland, CA | ★★★★★ | 4/5 | |
| Bay Marina Post Acute | 2.5 mi | Oakland, CA | ★★★☆☆ | 2/5 | |
| Bellaken Skilled Nursing Center | 2.5 mi | Oakland, CA | ★★★★★ | 5/5 | |
| Garfield Neurobehavioral Center | 2.7 mi | Oakland, CA | ★★★☆☆ | 2/5 | abuse |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Alameda, CA — 69 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Stratford Villa Post-Acute — Livermore, CA · overall 4/5
- The Vineyards Healthcare Center — Livermore, CA · overall 5/5
- Valley Pointe Nursing & Rehabilitation Center — Castro Valley, CA · overall 5/5
- Vista Post Acute — Hayward, CA · overall 4/5
- Washington Center — San Leandro, CA · overall 5/5
- We Care Skilled Nursing - Fremont — Fremont, CA · overall 3/5
- We Care Skilled Nursing Facility — Hayward, CA · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 055156.