Canterbury Woods

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 6.71, RN 1.46, weekend 5.71.Comparing with Medicare Care Compare? Care Compare shows the raw figure (6.71 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Showing 20 of 27 parties CMS has on file for this facility; 7 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Front Porch — 9 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Carlsbad by the Sea — Carlsbad, CA · overall 5/5
• Claremont Manor Care Center — Claremont, CA · overall 3/5
• San Francisco Towers — San Francisco, CA · overall 5/5
• Spring Lake Village — Santa Rosa, CA · overall 5/5
• St Paul's Towers — Oakland, CA · overall 5/5
• Sunny View Manor — Cupertino, CA · overall 5/5
• Villa Gardens Health Care Unit — Pasadena, CA · overall 5/5
• Webster House — Palo Alto, CA · overall 5/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "What are your rules for bringing in my family member's favorite foods, and how are they stored?"
• "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 19% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 27 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Monterey, CA — 14 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Eden Valley Care Center — Soledad, CA · overall 4/5
• George L Mee Memorial Hospital D/P SNF — King City, CA · overall 2/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Pacific Grove →