Vista Post Acute

Name: Vista Post Acute
Address: 3269 D STREET, Hayward, CA, 94541, US
Telephone: 5105376700

3269 D Street, Hayward, CA 94541 · Alameda County · 71 certified beds · avg 69 residents/day · certified since Apr 8, 1975

Part of chain: BVHC, LLC (12 facilities, chain avg rating 3.3★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.37

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (28)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 30, 2025	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jan 30, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 30, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 30, 2025	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jan 30, 2025	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Dec 13, 2024	D · Potential for harm, one-off	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. · from a complaint
Sep 14, 2023	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 29, 2021	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 29, 2021	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 29, 2021	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 29, 2021	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 29, 2021	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Apr 29, 2021	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Apr 29, 2021	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Apr 29, 2021	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Apr 29, 2021	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Apr 29, 2021	D · Potential for harm, one-off	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (11 → 6).

Year	Citations	Worst severity that year
2021	10	E
2023	11	E
2024	1	D
2025	6	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.37	4.31	3.95	top 35% in California; top 27% in the U.S.
Registered Nurse hours	0.57	0.61	0.69	top 36% in California; bottom 48% in the U.S.
Weekend total nurse staffing	3.85	3.90	3.50	top 42% in California; top 27% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.53	0.51	0.48	top 28% in California; top 29% in the U.S.
Total nursing staff turnover (%)	28.0	36.7	45.8	top 24% in California; top 11% in the U.S.
RN turnover (%)	40.0	38.1	42.9	bottom 47% in California; top 46% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.97, RN 0.52, weekend 3.50. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 1/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Boehrer, Bryan	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2019
Boehrer, Bryan	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2019
Calabazaron, Redentor	Individual	Operational/Managerial Control	NOT APPLICABLE	02/14/2022
Calabazaron, Redentor	Individual	ADP of the SNF	NOT APPLICABLE	02/14/2022
Dhugga, Gurpreet	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2023
Dhugga, Gurpreet	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2023
Martin, Richard	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2019
Martin, Richard	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2019
Tessema, Sinidu	Individual	Operational/Managerial Control	NOT APPLICABLE	06/10/2021
Tessema, Sinidu	Individual	ADP of the SNF	NOT APPLICABLE	06/10/2021
Thapa, Nischal	Individual	Operational/Managerial Control	NOT APPLICABLE	08/06/2024
Thapa, Nischal	Individual	ADP of the SNF	NOT APPLICABLE	08/06/2024
Wilcox, Sarah	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2021
Wilcox, Sarah	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your current medication error rate, and what have you changed to bring errors down?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Hayward Gardens Post Acute	1.1 mi	Hayward, CA	★★★★★	4/5
Sage Post Acute	1.1 mi	Hayward, CA	★★★☆☆	3/5
Hayward Hills Health Care Center	1.1 mi	Hayward, CA	★★★☆☆	3/5
Canyon Creek Post-Acute	1.2 mi	Castro Valley, CA	★★★★☆	4/5
Baywood Court Health Center	1.7 mi	Castro Valley, CA	★★★★★	5/5
St John Kronstadt Convalescent Center	2.1 mi	Castro Valley, CA	★★★★★	4/5
We Care Skilled Nursing Facility	2.2 mi	Hayward, CA	★★★★★	4/5
Bethesda Home	2.3 mi	Hayward, CA	★★★☆☆	4/5
St Anthony Care Center	2.3 mi	Hayward, CA	★★★★★	5/5
Serenethos Care Center, LLC	2.4 mi	Hayward, CA	★★★★★	5/5
East Bay Post-Acute	2.5 mi	Castro Valley, CA	★★☆☆☆	1/5
Valley Pointe Nursing & Rehabilitation Center	2.5 mi	Castro Valley, CA	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Hayward →

Facility data as of CMS processing date 2026-08-01. CCN 056475.

The Care File

Visit checklist — Vista Post Acute

3269 D Street, Hayward, CA 94541 · 5105376700

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 056475 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)