Solaris Healthcare East Orlando

Name: Solaris Healthcare East Orlando
Address: 250 SOUTH CHICKASAW TRAIL, Orlando, FL, 32825, US
Telephone: 4073803466

250 South Chickasaw Trail, Orlando, FL 32825 · Orange County · 110 certified beds · avg 102 residents/day · certified since Feb 8, 1993

Part of chain: SOLARIS HEALTHCARE (22 facilities, chain avg rating 4.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.44

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (10)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 5, 2025	E · Potential for harm, repeated	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Oct 31, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Sep 24, 2024	E · Potential for harm, repeated	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Oct 6, 2023	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Oct 6, 2023	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Oct 6, 2023	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Dec 2, 2021	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Dec 2, 2021	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Dec 2, 2021	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 2, 2021	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (3 → 1).

Year	Citations	Worst severity that year
2021	4	E
2023	3	E
2024	2	E
2025	1	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.44	4.03	3.95	bottom 11% in Florida; bottom 34% in the U.S.
Registered Nurse hours	0.94	0.76	0.69	top 23% in Florida; top 19% in the U.S.
Weekend total nurse staffing	3.06	3.68	3.50	bottom 5% in Florida; bottom 34% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.98	0.53	0.48	top 9% in Florida; top 6% in the U.S.
Total nursing staff turnover (%)	35.4	41.4	45.8	top 34% in Florida; top 25% in the U.S.
RN turnover (%)	37.8	46.0	42.9	top 34% in Florida; top 44% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.14, RN 1.13, weekend 3.68. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Acc II SNF Operations Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	06/05/2023
CH Acc II Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	06/05/2023
Orlando East SNF Operations Holdings LLC	Organization	5% or Greater Direct Ownership Interest	100%	06/05/2023
Seam Trust	Organization	5% or Greater Indirect Ownership Interest	—	06/05/2023
SK Acc II Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	06/05/2023
Banks, Terrie	Individual	Operational/Managerial Control	NOT APPLICABLE	06/05/2023
Klein, Solomon	Individual	Corporate Officer	NOT APPLICABLE	06/05/2023
Nagalapadi, Venkatesh	Individual	Contracted Managing Employee	NOT APPLICABLE	06/05/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Lotus Nursing and Rehabilitation Center	0.2 mi	Orlando, FL	★★☆☆☆	2/5
Palm Garden of Orlando	1.6 mi	Orlando, FL	★★★★☆	3/5
Conway Lakes Health & Rehabilitation Center	2.9 mi	Orlando, FL	★★☆☆☆	2/5
Avante at Orlando INC	3.0 mi	Orlando, FL	★★★☆☆	3/5
Westminster Baldwin Park	3.4 mi	Orlando, FL	★★★★★	4/5
Alwyn C Cashe State Veterans Nursing Home	3.7 mi	Orlando, FL	★☆☆☆☆	2/5	abuse
Winter Park Care and Rehabilitation	4.0 mi	Winter Park, FL	★☆☆☆☆	2/5
Westminster Winter Park	4.2 mi	Winter Park, FL	★★★★★	4/5
Regents Park of Winter Park	4.5 mi	Winter Park, FL	★☆☆☆☆	1/5
Parkview Rehabilitation Center at Winter Park	4.7 mi	Winter Park, FL	★★★★★	4/5
Life Care Center of Orlando	4.9 mi	Orlando, FL	★★★★★	4/5
Mayflower Healthcare Center	5.0 mi	Winter Park, FL	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Orlando →

Facility data as of CMS processing date 2026-08-01. CCN 105783.

The Care File

Visit checklist — Solaris Healthcare East Orlando

250 South Chickasaw Trail, Orlando, FL 32825 · 4073803466

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 105783 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)