Solaris Healthcare Lake Zephyr

Name: Solaris Healthcare Lake Zephyr
Address: 38250 A AVE, Zephyrhills, FL, 33542, US
Telephone: 8137825508

38250 A Ave, Zephyrhills, FL 33542 · Pasco County · 120 certified beds · avg 110 residents/day · certified since Jun 28, 1989

Part of chain: SOLARIS HEALTHCARE (22 facilities, chain avg rating 4.0★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.75

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (16)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 24, 2025	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint
Nov 24, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jul 30, 2024	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jul 30, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jul 30, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
Jul 30, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Jul 30, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Aug 18, 2022	E · Potential for harm, repeated	The facility did not report COVID-19 data to residents and their families as required. Facilities must keep residents and families informed about COVID-19 cases.
Aug 18, 2022	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 18, 2022	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Aug 18, 2022	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Apr 2, 2021	E · Potential for harm, repeated	The facility did not provide each resident with a nourishing, tasty, well-balanced diet that meets their daily nutritional and special dietary needs.
Apr 2, 2021	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Apr 2, 2021	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Apr 2, 2021	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Apr 2, 2021	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 3).

Year	Citations	Worst severity that year
2021	5	E
2022	4	E
2024	5	E
2025	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.75	4.03	3.95	bottom 38% in Florida; bottom 49% in the U.S.
Registered Nurse hours	0.70	0.76	0.69	top 46% in Florida; top 37% in the U.S.
Weekend total nurse staffing	3.46	3.68	3.50	bottom 42% in Florida; top 44% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.52	0.53	0.48	top 40% in Florida; top 31% in the U.S.
Total nursing staff turnover (%)	43.9	41.4	45.8	bottom 43% in Florida; top 47% in the U.S.
RN turnover (%)	50.0	46.0	42.9	bottom 44% in Florida; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.67, RN 0.68, weekend 3.39. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Acc SNF Operations Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	06/05/2023
CH Acc Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	06/05/2023
Seam Trust	Organization	5% or Greater Indirect Ownership Interest	—	06/05/2023
SK Holdings Acc Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	06/05/2023
Zephyrhills South SNF Operations Holdings LLC	Organization	5% or Greater Direct Ownership Interest	100%	06/05/2023
Klein, Solomon	Individual	Corporate Officer	NOT APPLICABLE	06/05/2023
Wilkins, Stacey	Individual	Operational/Managerial Control	NOT APPLICABLE	06/05/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"How do you notify residents and families about COVID-19 or other infection outbreaks in the facility?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Hillside Health and Rehabilitation Center	1.3 mi	Zephyrhills, FL	★★★☆☆	2/5
Solaris Healthcare Zephyrhills	2.4 mi	Zephyrhills, FL	★★★★★	4/5
Royal Oak Nursing Center	8.6 mi	Dade City, FL	★★★★☆	3/5
Dade City Health and Rehabilitation Center	9.0 mi	Dade City, FL	★☆☆☆☆	1/5	abuseSFF
Blue Heron Health and Rehabilitation	10.8 mi	Wesley Chapel, FL	★★★★☆	3/5
Solaris Healthcare Plant City	14.8 mi	Plant City, FL	★★★★★	5/5
Community Convalescent Center	14.8 mi	Plant City, FL	★☆☆☆☆	1/5
Valencia Hills Health and Rehabilitation Center	15.6 mi	Lakeland, FL	★☆☆☆☆	1/5
Wedgewood Healthcare and Rehabilitation Center	15.8 mi	Lakeland, FL	★★☆☆☆	3/5
Manor at Carpenters, the	15.8 mi	Lakeland, FL	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Zephyrhills →

Facility data as of CMS processing date 2026-08-01. CCN 105658.

The Care File

Visit checklist — Solaris Healthcare Lake Zephyr

38250 A Ave, Zephyrhills, FL 33542 · 8137825508

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "How do you notify residents and families about COVID-19 or other infection outbreaks in the facility?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 105658 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)