Solaris Healthcare Lely Palms

How to file a complaint about care →

2 fines totaling $80,532.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.71, RN 0.83, weekend 3.28.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.71 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 17 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Solaris Healthcare — 22 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Solaris Healthcare Merritt Island — Merritt Island, FL · overall 3/5
• Solaris Healthcare Osceola — Saint Cloud, FL · overall 5/5
• Solaris Healthcare Parkway — Stuart, FL · overall 4/5
• Solaris Healthcare Pensacola — Pensacola, FL · overall 5/5
• Solaris Healthcare Plant City — Plant City, FL · overall 5/5
• Solaris Healthcare Waterman — Tavares, FL · overall 5/5
• Solaris Healthcare Windermere — Orlando, FL · overall 5/5
• Solaris Healthcare Zephyrhills — Zephyrhills, FL · overall 5/5

Listed by state, then facility name — not a ranking. Showing 8 of the 21 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
• "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
• "How are therapy services provided here, and how quickly does therapy start after a doctor orders it?"
• "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
• "What are your visiting policies — can family visit any time the resident wants?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Florida midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 17% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 17 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Naples →