Winter Garden Rehabilitation and Nursing Center

Name: Winter Garden Rehabilitation and Nursing Center
Address: 12751 W COLONIAL DRIVE, Winter Garden, FL, 34787, US
Telephone: 4078776636

12751 W Colonial Drive, Winter Garden, FL 34787 · Orange County · 120 certified beds · avg 109 residents/day · certified since Dec 9, 1985

Part of chain: ASTON HEALTH (38 facilities, chain avg rating 2.7★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.79

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (24)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 21, 2026	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Feb 4, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Feb 4, 2026	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Dec 17, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Sep 25, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Feb 7, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 7, 2025	E · Potential for harm, repeated	The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents.
Feb 7, 2025	E · Potential for harm, repeated	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Feb 7, 2025	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Feb 7, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Feb 7, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Feb 7, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 7, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 11, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jun 2, 2023	E · Potential for harm, repeated	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Jun 2, 2023	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jun 2, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 2, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jun 2, 2023	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Jun 2, 2023	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Nov 4, 2021	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 4, 2021	E · Potential for harm, repeated	The facility did not have enough support staff to safely and effectively run its food and nutrition service.
Nov 4, 2021	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Nov 4, 2021	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (6 → 8).

Year	Citations	Worst severity that year
2021	4	F
2023	7	E
2025	10	E
2026	3	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.79	4.03	3.95	bottom 42% in Florida; top 49% in the U.S.
Registered Nurse hours	0.46	0.76	0.69	bottom 17% in Florida; bottom 32% in the U.S.
Weekend total nurse staffing	3.48	3.68	3.50	bottom 44% in Florida; top 43% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.29	0.53	0.48	bottom 19% in Florida; bottom 29% in the U.S.
Total nursing staff turnover (%)	45.7	41.4	45.8	bottom 39% in Florida; bottom 48% in the U.S.
RN turnover (%)	60.0	46.0	42.9	bottom 25% in Florida; bottom 22% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.46, RN 0.42, weekend 3.18. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Quality Rehab Partners LLC	Organization	5% or Greater Indirect Ownership Interest	100%	08/01/2019
WG Rehab Holdings, LLC	Organization	5% or Greater Direct Ownership Interest	100%	12/03/2018
Aston Healthcare LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2022
Britton, Mark	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2025
Britton, Mark	Individual	ADP of the SNF	NOT APPLICABLE	10/15/2025
Jack, Alecia	Individual	Operational/Managerial Control	NOT APPLICABLE	03/31/2025
Jack, Alecia	Individual	ADP of the SNF	NOT APPLICABLE	10/15/2025
Richardson, Neema	Individual	Operational/Managerial Control	NOT APPLICABLE	12/25/2023
Thomas, Chana	Individual	Operational/Managerial Control	NOT APPLICABLE	04/29/2024
Wildes, Donna	Individual	Corporate Officer	NOT APPLICABLE	08/28/2025
Wildes, Donna	Individual	Operational/Managerial Control	NOT APPLICABLE	08/28/2025
Wildes, Donna	Individual	ADP of the SNF	NOT APPLICABLE	08/28/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What were the findings behind this administration citation, and what has leadership changed since?"
"Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Health Central Park	1.6 mi	Winter Garden, FL	★★☆☆☆	1/5
Vivo Healthcare West Orange	1.7 mi	Ocoee, FL	★★☆☆☆	2/5
Lake Bennet Center for Rehabilitation & Healing	2.3 mi	Ocoee, FL	★★★☆☆	2/5
Aviata at Colonial Lakes	2.8 mi	Winter Garden, FL	★★☆☆☆	2/5
Orlando Health Center for Rehabilitation	2.9 mi	Ocoee, FL	★★★★☆	5/5
Metro West Nursing and Rehab Center	6.6 mi	Orlando, FL	★★★★☆	3/5
Apopka Health and Rehabilitation Center	6.8 mi	Apopka, FL	★★★☆☆	3/5
Solaris Healthcare Windermere	8.5 mi	Orlando, FL	★★★★★	5/5
Courtyards of Orlando Care Center and Rehab	8.5 mi	Orlando, FL	★★☆☆☆	3/5
Skytop View Rehabilitation Center	8.9 mi	Clermont, FL	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Winter Garden →

Facility data as of CMS processing date 2026-08-01. CCN 105518.

The Care File

Visit checklist — Winter Garden Rehabilitation and Nursing Center

12751 W Colonial Drive, Winter Garden, FL 34787 · 4078776636

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What were the findings behind this administration citation, and what has leadership changed since?"
☐ "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 105518 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)