How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.47, RN 1.04, weekend 4.18.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.47 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

All 18 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Riverside Health System — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Riverside Lifelong Health & Rehabilitation Patri — Williamsburg, VA · overall 4/5
• Riverside Lifelong Health & Rehabilitation Salud — Saluda, VA · overall 2/5
• Riverside Lifelong Health & Rehabilitation Sanders — Gloucester, VA · overall 5/5
• Riverside Lifelong Health and Rehabilitation - M — Mathews, VA · overall 4/5
• Riverside Lifelong H & R Warwick Forest — Newport News, VA · overall 1/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Where do you post the contact information for the state agency and the ombudsman, in case we ever need to file a complaint?"
• "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "How do you coordinate hospice care, and can residents stay here while receiving it?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "If my family member falls or their condition changes, exactly when and how will I be notified?"
• "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 60% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 18 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Isle Of Wight, VA — 2 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Windsor Grove Health and Rehabilitation — Windsor, VA · overall 2/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Smithfield →