The Chesapeake
955 Harpersville Rd, Newport News, VA 23601 · Newport News City County · 52 certified beds · avg 46 residents/day · certified since Oct 1, 2008 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (28)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 4, 2025 | F · Potential for harm, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Dec 4, 2025 | E · Potential for harm, repeated | The facility did not give residents important notices in a format and language they can understand — for example, translated documents or accessible formats for those with vision or hearing loss. |
| Dec 4, 2025 | E · Potential for harm, repeated | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. |
| Dec 4, 2025 | E · Potential for harm, repeated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Dec 4, 2025 | E · Potential for harm, repeated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Dec 4, 2025 | E · Potential for harm, repeated | The facility did not serve meals and snacks at times that fit residents' needs, preferences, and requests, or did not offer nourishing alternatives for residents who want to eat outside scheduled meal times. |
| Dec 4, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Dec 4, 2025 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
| Dec 4, 2025 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Dec 4, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Dec 4, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Dec 4, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 6, 2022 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Jan 6, 2022 | D · Potential for harm, one-off | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. |
| Jan 6, 2022 | D · Potential for harm, one-off | The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. |
| Jan 6, 2022 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jan 6, 2022 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Jan 15, 2020 | F · Potential for harm, facility-wide | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. |
| Jan 15, 2020 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 15, 2020 | E · Potential for harm, repeated | The facility did not dispose of garbage and refuse properly. |
| Jan 15, 2020 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Jan 15, 2020 | D · Potential for harm, one-off | The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. |
| Jan 15, 2020 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Jan 15, 2020 | D · Potential for harm, one-off | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. |
| Jan 15, 2020 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jan 15, 2020 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jan 15, 2020 | C · Minimal risk, facility-wide | The facility did not observe each nurse aide's job performance or provide regular training as required. |
| Jan 15, 2020 | C · Minimal risk, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (5 → 12).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 11 | 0 | F |
| 2022 | 5 | 0 | D |
| 2025 | 12 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Virginia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 0.00 | 3.67 | 3.95 | — |
| Registered Nurse hours | 0.00 | 0.66 | 0.69 | — |
| Weekend total nurse staffing | 0.00 | 3.21 | 3.50 | — |
| Weekend RN hours (not acuity-adjusted) | 0.00 | 0.46 | 0.48 | — |
| Total nursing staff turnover (%) | 47.8 | 48.1 | 45.8 | top 48% in Virginia; bottom 42% in the U.S. |
| RN turnover (%) | 40.0 | 48.2 | 42.9 | top 34% in Virginia; top 46% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 0.00, RN 0.00, weekend 0.00. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Albritton, Tracey | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2021 |
| Bales, James | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Brooks, Sharon | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Browning, Herbert | Individual | Corporate Director | NOT APPLICABLE | 11/28/2006 |
| Carlton, Daniel | Individual | Corporate Director | NOT APPLICABLE | 02/01/2018 |
| Carlton, Daniel | Individual | Corporate Officer | NOT APPLICABLE | 12/31/2021 |
| Carter, Valerie | Individual | Corporate Director | NOT APPLICABLE | 02/01/2018 |
| Cave, R | Individual | Corporate Director | NOT APPLICABLE | 12/31/2021 |
| Cook, Jonathan | Individual | Corporate Officer | NOT APPLICABLE | 12/31/2014 |
| Franks, Tiffany | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Harris, Charles | Individual | Corporate Director | NOT APPLICABLE | 02/01/2018 |
| Hawthorne, Lisa | Individual | Corporate Officer | NOT APPLICABLE | 06/14/2021 |
| Jung, John | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Keck, Michael | Individual | Corporate Director | NOT APPLICABLE | 11/28/2006 |
| Loop, David | Individual | W-2 Managing Employee | NOT APPLICABLE | 02/01/2018 |
| Marchello, Sallie | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Markwith, Christopher | Individual | Corporate Officer | NOT APPLICABLE | 01/31/2018 |
| Moran, Christine | Individual | Corporate Officer | NOT APPLICABLE | 03/31/2021 |
| Oakey, Samuel | Individual | Corporate Director | NOT APPLICABLE | 11/18/2003 |
| Owens, Arne | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Where do you post your daily staffing numbers, and can I see today's?"
- "How do you communicate important notices to residents who speak another language or have trouble seeing or hearing?"
- "Where do you post your latest state inspection results and the ombudsman's contact information?"
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What happens if a resident is hungry between meals or misses a mealtime — what food options are available?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Newport News Nursing & Rehab | 3.2 mi | Newport News, VA | ★☆☆☆☆ | 1/5 | abuse |
| Newport Post Acute | 3.2 mi | Newport News, VA | ★★★★☆ | 3/5 | |
| Langley Post Acute | 3.4 mi | Hampton, VA | ★★★☆☆ | 3/5 | |
| Hampton Health & Rehab Center, LLC | 3.5 mi | Hampton, VA | ★★★☆☆ | 2/5 | |
| Bayside of Poquoson Health and Rehab | 3.5 mi | Poquoson, VA | ★★☆☆☆ | 2/5 | |
| Atlantic View Post Acute | 4.0 mi | Newport News, VA | ★★☆☆☆ | 2/5 | |
| Marcella Post Acute | 4.1 mi | Hampton, VA | ★★☆☆☆ | 2/5 | |
| Riverside Lifelong H & R Warwick Forest | 4.5 mi | Newport News, VA | ★☆☆☆☆ | 1/5 | |
| Regency Health and Rehabilitation Center | 4.9 mi | Yorktown, VA | ★★☆☆☆ | 3/5 | |
| Old Dominion Rehabilitation and Nursing | 5.0 mi | Newport News, VA | ★☆☆☆☆ | 1/5 | abuse |
| Waterview Health & Rehab Center | 7.2 mi | Hampton, VA | ★☆☆☆☆ | 1/5 | |
| York Post Acute | 7.5 mi | Yorktown, VA | ★★☆☆☆ | 2/5 | abuse |
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Facility data as of CMS processing date 2026-08-01. CCN 495397.