Riverside Lifelong Health & Rehabilitation Patri

Name: Riverside Lifelong Health & Rehabilitation Patri
Address: 6000 PATRIOTS COLONY DRIVE, Williamsburg, VA, 23188, US
Telephone: 7572209000

6000 Patriots Colony Drive, Williamsburg, VA 23188 · James City County · 60 certified beds · avg 50 residents/day · certified since Apr 14, 2003

Part of chain: RIVERSIDE HEALTH SYSTEM (6 facilities, chain avg rating 3.3★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.88

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (13)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 22, 2024	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Mar 22, 2024	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Sep 30, 2021	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Sep 30, 2021	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Sep 30, 2021	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Sep 5, 2019	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 5, 2019	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Sep 5, 2019	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Sep 5, 2019	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Sep 5, 2019	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Sep 5, 2019	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Sep 5, 2019	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Sep 5, 2019	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (3 → 2).

Year	Citations	Worst severity that year
2019	8	E
2021	3	D
2024	2	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Virginia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.88	3.67	3.95	top 25% in Virginia; top 45% in the U.S.
Registered Nurse hours	0.87	0.66	0.69	top 15% in Virginia; top 23% in the U.S.
Weekend total nurse staffing	3.35	3.21	3.50	top 26% in Virginia; bottom 50% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.22	0.46	0.48	bottom 23% in Virginia; bottom 16% in the U.S.
Total nursing staff turnover (%)	56.3	48.1	45.8	bottom 32% in Virginia; bottom 22% in the U.S.
RN turnover (%)	38.5	48.2	42.9	top 32% in Virginia; top 44% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.75, RN 0.84, weekend 3.24. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Rector & Visitors of the University of Virginia	Organization	5% or Greater Indirect Ownership Interest	5%	07/10/2023
Riverside Healthcare Association, INC.	Organization	5% or Greater Direct Ownership Interest	—	07/30/2004
Riverside Integrated Services INC	Organization	5% or Greater Indirect Ownership Interest	95%	07/10/2023
Adolphi, Celia	Individual	Corporate Director	NOT APPLICABLE	01/01/2016
Austin, Walter	Individual	Corporate Officer	NOT APPLICABLE	07/02/2012
Bates, Jared	Individual	Corporate Director	NOT APPLICABLE	01/01/2016
Chase, Michael	Individual	Corporate Director	NOT APPLICABLE	01/01/2020
Courter, Robert	Individual	Corporate Director	NOT APPLICABLE	01/01/2016
Dacey, Michael	Individual	Corporate Officer	NOT APPLICABLE	01/01/2022
Downey, William	Individual	Corporate Officer	NOT APPLICABLE	06/01/2007
Heckler, Edward	Individual	Corporate Officer	NOT APPLICABLE	01/01/2019
Houser, Jason	Individual	Corporate Officer	NOT APPLICABLE	01/01/2022
Morehouse, Thomas	Individual	Corporate Director	NOT APPLICABLE	03/01/2022
Nelson, Linwood	Individual	W-2 Managing Employee	NOT APPLICABLE	10/01/2019
Sherlock, Daniel	Individual	Corporate Director	NOT APPLICABLE	01/20/2003
Silvasy, Stephen	Individual	Corporate Director	NOT APPLICABLE	01/01/2016
Stowell, Philip	Individual	Corporate Director	NOT APPLICABLE	03/01/2022
Treolo, Paul	Individual	Corporate Director	NOT APPLICABLE	01/01/2016
Young, Julie	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Jamestown Health and Rehabilitation	2.7 mi	Williamsburg, VA	★★★★☆	3/5
Woodhaven Hall at Williamsburg Landing	4.4 mi	Williamsburg, VA	★★★☆☆	2/5
Williamsburg Post Acute & Rehabilitation	4.9 mi	Williamsburg, VA	★★★☆☆	4/5
Windsormeade of Williamsburg	5.5 mi	Williamsburg, VA	★★★★★	4/5
York Post Acute	18.0 mi	Yorktown, VA	★★☆☆☆	2/5	abuse
Old Dominion Rehabilitation and Nursing	18.1 mi	Newport News, VA	★☆☆☆☆	1/5	abuse
Riverside Lifelong H & R Warwick Forest	18.2 mi	Newport News, VA	★☆☆☆☆	1/5
Walter Reed Post Acute	18.4 mi	Gloucester, VA	★★★★☆	5/5
Riverside Lifelong Health & Rehabilitation Sanders	18.9 mi	Gloucester, VA	★★★★★	4/5
Newport News Nursing & Rehab	19.6 mi	Newport News, VA	★☆☆☆☆	1/5	abuse

Compare this facility with the 3 closest →

All facilities in Williamsburg →

Facility data as of CMS processing date 2026-08-01. CCN 495369.

The Care File

Visit checklist — Riverside Lifelong Health & Rehabilitation Patri

6000 Patriots Colony Drive, Williamsburg, VA 23188 · 7572209000

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 495369 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)