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Riverside Lifelong Health & Rehabilitation Sanders
7385 Walker Ave, Gloucester, VA 23061 (opens Google Maps) · Gloucester County · (804) 693-2000· 55 certified beds · avg 48 residents/day · certified since Jan 27, 2005 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
Part of chain: RIVERSIDE HEALTH SYSTEM (6 facilities, chain avg rating 3.3★)
4/5
Health inspection rating (on-site)
inspected Jul 20, 2023
1
Serious findings on record
most recent Jul 11, 2019
$0
Fines, last 3 years
4.97
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, isolated · Jul 11, 2019 · F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
▲ Actual harm, isolated · Jul 11, 2019 · F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Aug 18, 2019 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 23 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. F-0679
View all 23 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 20, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jul 20, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jul 20, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Mar 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not give residents important notices in a format and language they can understand — for example, translated documents or accessible formats for those with vision or hearing loss. · F-0574 |
| Mar 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582 |
| Mar 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jul 11, 2019 | ▲ G · Actual harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · F-0600 |
| Jul 11, 2019 | E · Potential for more than minimal harm, pattern | The facility's activities program was not run by a qualified professional. The person directing recreation and social activities must have proper training or credentials. · F-0680 |
| Jul 11, 2019 | E · Potential for more than minimal harm, pattern | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Jul 11, 2019 | E · Potential for more than minimal harm, pattern | The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. · F-0868 |
| Jul 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Jul 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554 |
| Jul 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Jul 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Jul 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jul 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Jul 11, 2019 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Jul 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Jul 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Jul 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Jul 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Jul 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jul 11, 2019 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).
All citationsSerious citations (G–L)
2019
All citations: 17
Serious citations (G–L): 1
2022
All citations: 3
Serious citations (G–L): 0
2023
All citations: 3
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 17 | 1 | G ▲ |
| 2022 | 3 | 0 | D |
| 2023 | 3 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityVirginia averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.97
Virginia average: 3.67
U.S. average: 3.95
Registered Nurse hours
This facility: 0.96
Virginia average: 0.66
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.36
Virginia average: 3.21
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Virginia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.97 | 3.67 | 3.95 | top 13% in Virginia; top 14% in the U.S. |
| Registered Nurse hours | 0.96 | 0.66 | 0.69 | top 12% in Virginia; top 18% in the U.S. |
| Weekend total nurse staffing | 4.36 | 3.21 | 3.50 | top 13% in Virginia; top 14% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.36 | 0.46 | 0.48 | top 43% in Virginia; bottom 45% in the U.S. |
| Total nursing staff turnover (%) | 34.6 | 48.1 | 45.8 | top 18% in Virginia; top 23% in the U.S. |
| RN turnover (%) | 30.0 | 48.2 | 42.9 | top 19% in Virginia; top 29% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.59, RN 0.88, weekend 4.02.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.59 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Riverside Lifelong Health & Rehabilitation Sanders. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Rector & Visitors of the University of Virginia | Organization | 5% or Greater Indirect Ownership Interest | 5% | 07/10/2023 |
| Riverside Healthcare Association, INC. | Organization | 5% or Greater Direct Ownership Interest | — | 09/10/2003 |
| Riverside Integrated Services INC | Organization | 5% or Greater Indirect Ownership Interest | 95% | 07/10/2023 |
| Alewynse, Joyce | Individual | Corporate Director | NOT APPLICABLE | 03/01/2022 |
| Austin, Walter | Individual | Corporate Officer | NOT APPLICABLE | 07/02/2012 |
| Bates, Jared | Individual | Corporate Director | NOT APPLICABLE | 03/01/2022 |
| Dacey, Michael | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2019 |
| Downey, William | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2007 |
| Haywood, Barbara | Individual | Corporate Director | NOT APPLICABLE | 01/01/2016 |
| Heckler, Edward | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2019 |
| Houser, Jason | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2019 |
| Nelson, Linwood | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Smith, Conway | Individual | Corporate Director | NOT APPLICABLE | 01/01/2010 |
| Smith, Kirby | Individual | Corporate Director | NOT APPLICABLE | 06/01/2007 |
| Tiller, Brooke | Individual | Corporate Director | NOT APPLICABLE | 03/01/2022 |
| Verser, Joseph | Individual | Corporate Director | NOT APPLICABLE | 03/01/2022 |
| Zeidler, Jeanne | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
All 17 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Riverside Health System — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Riverside Lifelong Health and Rehabilitation - M — Mathews, VA · overall 4/5
- Riverside Lifelong H & R Warwick Forest — Newport News, VA · overall 1/5
- Riverside Lifelong Health & Rehab Smithfield — Smithfield, VA · overall 4/5
- Riverside Lifelong Health & Rehabilitation Patri — Williamsburg, VA · overall 4/5
- Riverside Lifelong Health & Rehabilitation Salud — Saluda, VA · overall 2/5
Listed by state, then facility name — not a ranking.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
- "How do you communicate important notices to residents who speak another language or have trouble seeing or hearing?"
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Who runs your activities program, what are their qualifications, and can I see this week's activity calendar?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 35% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 17 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 14 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Walter Reed Post Acute | 1.0 mi | Gloucester, VA | ★★★★☆ | 5/5 | |
| Riverside Lifelong Health and Rehabilitation - M | 11.2 mi | Mathews, VA | ★★★★☆ | 4/5 | |
| Dockside Health & Rehab Center | 13.5 mi | Locust Hill, VA | ★★★★☆ | 3/5 | |
| Riverside Lifelong Health & Rehabilitation Salud | 13.6 mi | Saluda, VA | ★★☆☆☆ | 2/5 | |
| Windsormeade of Williamsburg | 14.2 mi | Williamsburg, VA | ★★★★★ | 4/5 | |
| Williamsburg Post Acute & Rehabilitation | 14.2 mi | Williamsburg, VA | ★★★☆☆ | 4/5 | |
| York Post Acute | 15.3 mi | Yorktown, VA | ★★☆☆☆ | 2/5 | abuse |
| Woodhaven Hall at Williamsburg Landing | 16.0 mi | Williamsburg, VA | ★★★☆☆ | 2/5 | |
| Jamestown Health and Rehabilitation | 17.8 mi | Williamsburg, VA | ★★★★☆ | 3/5 | |
| Regency Health and Rehabilitation Center | 17.8 mi | Yorktown, VA | ★★☆☆☆ | 3/5 | |
| Three Rivers Health & Rehab Center | 18.0 mi | West Point, VA | ★★★☆☆ | 3/5 | |
| Old Dominion Rehabilitation and Nursing | 18.6 mi | Newport News, VA | ★☆☆☆☆ | 1/5 | abuse |
Facility data as of CMS processing date 2026-08-01. CCN 495383.