River Falls Post Acute

Name: River Falls Post Acute
Address: 2906 Greer Hwy, Marietta, SC, 29661, US
Telephone: 8648366381

2906 Greer Hwy, Marietta, SC 29661 · Greenville County · 44 certified beds · avg 41 residents/day · certified since Apr 9, 1991

Part of chain: PACS GROUP (274 facilities, chain avg rating 2.9★)

4/5

Health inspection rating (on-site)

Serious findings on record

$8,824

Fines, last 3 years

3.25

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jan 2, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jan 30, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 6, 2025	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Mar 6, 2025	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 6, 2025	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 6, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Mar 6, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 6, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Mar 6, 2025	D · Potential for harm, one-off	The facility did not have firmly secured handrails on both sides of its hallways.
Jan 2, 2025	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jul 5, 2023	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2023	1	0	D
2025	8	1	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $8,824.

Date	Type	Amount / length
Jan 2, 2025	Fine	$8,824

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	South Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.25	4.08	3.95	bottom 11% in South Carolina; bottom 24% in the U.S.
Registered Nurse hours	0.43	0.67	0.69	bottom 28% in South Carolina; bottom 27% in the U.S.
Weekend total nurse staffing	2.96	3.55	3.50	bottom 25% in South Carolina; bottom 29% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.31	0.41	0.48	bottom 46% in South Carolina; bottom 35% in the U.S.
Total nursing staff turnover (%)	59.5	45.9	45.8	bottom 19% in South Carolina; bottom 17% in the U.S.
RN turnover (%)	0.0	42.1	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.12, RN 0.41, weekend 2.84. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Palmetto Community Healthcare, LLC	Organization	5% or Greater Direct Ownership Interest	100%	06/29/2021
Apt, Frederick	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Hekking, Brock	Individual	W-2 Managing Employee	NOT APPLICABLE	06/30/2023
Jergensen, Joshua	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Mitchell, John	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Wheeler, Kerry	Individual	Contracted Managing Employee	NOT APPLICABLE	09/01/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Are there secure handrails on both sides of every hallway, and how often are they checked?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
The Arboretum at the Woodlands	9.2 mi	Greenville, SC	★★★★★	5/5
Heartland Health Care Center - Greenville East	12.0 mi	Greenville, SC	★★☆☆☆	1/5	SFF
Greenville Post Acute	14.2 mi	Greenville, SC	★★☆☆☆	2/5
West Village Post Acute	15.7 mi	Greenville, SC	★★☆☆☆	2/5
Manna Post Acute	15.8 mi	Pickens, SC	★★★☆☆	3/5
Autumn Care of Saluda	15.9 mi	Saluda, NC	★★☆☆☆	2/5
Magnolia Manor - Greenville	16.1 mi	Greenville, SC	★★☆☆☆	2/5
Fleetwood Post Acute	16.2 mi	Easley, SC	★★☆☆☆	2/5
Chandler Creek Post Acute	17.0 mi	Greer, SC	★☆☆☆☆	1/5
Sapphire Ridge Health and Rehabilitation	17.2 mi	Brevard, NC	★★☆☆☆	2/5
Valley Hill Health & Rehab Center	17.4 mi	Hendersonville, NC	★★☆☆☆	2/5
Brushy Creek Post Acute	17.7 mi	Greer, SC	★☆☆☆☆	1/5	abuse

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 425307.

The Care File

Visit checklist — River Falls Post Acute

2906 Greer Hwy, Marietta, SC 29661 · 8648366381

Health inspection rating 4/5 · CMS overall 3/5· Fines (3y): $8,824

Most serious findings on record:

▲ Jan 2, 2025 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Are there secure handrails on both sides of every hallway, and how often are they checked?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 425307 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)