Southpointe Healthcare and Rehabilitation

Name: Southpointe Healthcare and Rehabilitation
Address: 35 Southpointe Drive, Greenville, SC, 29607, US
Telephone: 8642881415

35 Southpointe Drive, Greenville, SC 29607 · Greenville County · 120 certified beds · avg 111 residents/day · certified since Jul 10, 1998

Part of chain: FUNDAMENTAL HEALTHCARE (66 facilities, chain avg rating 2.4★)

3/5

Health inspection rating (on-site)

Serious findings on record

$14,433

Fines, last 3 years

3.46

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Apr 12, 2024 · F-0600 · triggered by a complaint

The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Apr 10, 2024 (Past Non-Compliance)

▲ Immediate jeopardy, repeated · Jul 12, 2023 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.

Corrected: Aug 11, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (23)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 29, 2026	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint
Jun 29, 2026	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential. · from a complaint
Jun 29, 2026	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Jun 29, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jun 29, 2026	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint
Jun 29, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Mar 27, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Mar 27, 2026	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Mar 27, 2026	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
Sep 23, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Apr 12, 2024	▲ J · Immediate jeopardy, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Feb 8, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint
Jul 12, 2023	▲ K · Immediate jeopardy, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jul 12, 2023	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jul 12, 2023	E · Potential for harm, repeated	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jul 12, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jul 12, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jul 12, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jul 12, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jul 12, 2023	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jul 12, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jul 12, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jul 12, 2023	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2023	11	1	K ▲
2024	3	1	J ▲
2026	9	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $14,433.

Date	Type	Amount / length
Apr 12, 2024	Fine	$14,433

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	South Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.46	4.08	3.95	bottom 28% in South Carolina; bottom 35% in the U.S.
Registered Nurse hours	0.26	0.67	0.69	bottom 6% in South Carolina; bottom 6% in the U.S.
Weekend total nurse staffing	2.90	3.55	3.50	bottom 20% in South Carolina; bottom 26% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.14	0.41	0.48	bottom 4% in South Carolina; bottom 4% in the U.S.
Total nursing staff turnover (%)	53.2	45.9	45.8	bottom 29% in South Carolina; bottom 29% in the U.S.
RN turnover (%)	57.1	42.1	42.9	bottom 24% in South Carolina; bottom 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.14, RN 0.24, weekend 2.63. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Thi of South Carolina, LLC	Organization	5% or Greater Direct Ownership Interest	100%	08/30/2003
Carroll, Ravaun	Individual	Operational/Managerial Control	NOT APPLICABLE	10/15/2025
Carroll, Ravaun	Individual	ADP of the SNF	NOT APPLICABLE	10/15/2025
Forgione, Lisa	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2021
Fundamental Administrative Services LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/30/2003
Fundamental Clinical and Operational Services, LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/30/2003
Thi of South Carolina, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	08/30/2003

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
NHC Healthcare - Mauldin	1.5 mi	Greenville, SC	★☆☆☆☆	1/5
Rolling Green Village	1.6 mi	Greenville, SC	★★★★★	5/5
Promedica Skilled Nursing and Reh- Greenville West	2.8 mi	Greenville, SC	★★★★★	4/5
Linville Court at the Cascades Verdae	3.0 mi	Greenville, SC	★★★★★	5/5
NHC Healthcare - Greenville	3.4 mi	Greer, SC	★★★★★	5/5
Patewood Post Acute	3.5 mi	Greenville, SC	★★★★☆	3/5
The Gables of Pelham Skilled Nursing & Rehab	3.6 mi	Greenville, SC	★☆☆☆☆	2/5
Simpsonville Post Acute	6.5 mi	Simpsonville, SC	★★★★☆	4/5
Brushy Creek Post Acute	7.3 mi	Greer, SC	★☆☆☆☆	1/5	abuse
Magnolia Manor - Greenville	8.4 mi	Greenville, SC	★★☆☆☆	2/5
Greenville Post Acute	8.4 mi	Greenville, SC	★★☆☆☆	2/5
Fountain Inn Post Acute	9.4 mi	Fountain Inn, SC	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Greenville →

Facility data as of CMS processing date 2026-08-01. CCN 425361.

The Care File

Visit checklist — Southpointe Healthcare and Rehabilitation

35 Southpointe Drive, Greenville, SC 29607 · 8642881415

Health inspection rating 3/5 · CMS overall 2/5· Fines (3y): $14,433

Most serious findings on record:

▲ Apr 12, 2024 (F-0600, Immediate jeopardy, one-off): The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
▲ Jul 12, 2023 (F-0689, Immediate jeopardy, repeated): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 425361 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)