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No fines or payment denials in the published 3-year window.
The Arboretum at the Woodlands
50 Arboretum Way, Greenville, SC 29617 (opens Google Maps) · Greenville County · (864) 371-3100· 30 certified beds · avg 29 residents/day · certified since Nov 25, 2009 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
5/5
Health inspection rating (on-site)
inspected Nov 20, 2025
0
Serious findings on record
$0
Fines, last 3 years
5.92
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
3 inspection findings in the public record
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 24, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Oct 24, 2024 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Feb 2, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
Inspection trend by year
All citationsSerious citations (G–L)
2024
All citations: 3
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilitySouth Carolina averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.92
South Carolina average: 4.08
U.S. average: 3.95
Registered Nurse hours
This facility: 1.65
South Carolina average: 0.67
U.S. average: 0.69
Weekend total nurse staffing
This facility: 5.43
South Carolina average: 3.55
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | South Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.92 | 4.08 | 3.95 | top 7% in South Carolina; top 4% in the U.S. |
| Registered Nurse hours | 1.65 | 0.67 | 0.69 | top 4% in South Carolina; top 3% in the U.S. |
| Weekend total nurse staffing | 5.43 | 3.55 | 3.50 | top 4% in South Carolina; top 4% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.84 | 0.41 | 0.48 | top 8% in South Carolina; top 10% in the U.S. |
| Total nursing staff turnover (%) | 37.8 | 45.9 | 45.8 | top 27% in South Carolina; top 31% in the U.S. |
| RN turnover (%) | 33.3 | 42.1 | 42.9 | top 38% in South Carolina; top 33% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.75, RN 1.60, weekend 5.27.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.75 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for The Arboretum at the Woodlands. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Brackett, James | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2021 |
| Brackett, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2021 |
| Brackett, James | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2021 |
| Cannaday, Troy | Individual | Corporate Officer | NOT APPLICABLE | 07/30/2009 |
| Cannaday, Troy | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2014 |
| Todd, Kelly | Individual | Corporate Officer | NOT APPLICABLE | 08/17/2009 |
| Todd, Kelly | Individual | ADP of the SNF | NOT APPLICABLE | 08/17/2009 |
| Upstate Senior Living, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/30/2009 |
All 8 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 38% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 21 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Heartland Health Care Center - Greenville East | 3.3 mi | Greenville, SC | ★★☆☆☆ | 1/5 | SFF |
| Greenville Post Acute | 5.0 mi | Greenville, SC | ★★☆☆☆ | 2/5 | |
| West Village Post Acute | 6.8 mi | Greenville, SC | ★★☆☆☆ | 2/5 | |
| Magnolia Manor - Greenville | 7.0 mi | Greenville, SC | ★★☆☆☆ | 2/5 | |
| River Falls Post Acute | 9.2 mi | Marietta, SC | ★★★☆☆ | 4/5 | |
| The Gables of Pelham Skilled Nursing & Rehab | 9.5 mi | Greenville, SC | ★☆☆☆☆ | 2/5 | |
| Patewood Post Acute | 9.7 mi | Greenville, SC | ★★★★☆ | 3/5 | |
| NHC Healthcare - Greenville | 10.5 mi | Greer, SC | ★★★★★ | 5/5 | |
| Linville Court at the Cascades Verdae | 10.5 mi | Greenville, SC | ★★★★★ | 5/5 | |
| Presbyterian Home of SC - Foothills | 11.0 mi | Easley, SC | ★★☆☆☆ | 2/5 | |
| Fleetwood Post Acute | 11.0 mi | Easley, SC | ★★☆☆☆ | 2/5 | |
| Promedica Skilled Nursing and Reh- Greenville West | 11.0 mi | Greenville, SC | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Greenville, SC — 19 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Brushy Creek Post Acute — Greer, SC · overall 1/5abuse
- Chandler Creek Post Acute — Greer, SC · overall 1/5
- Fountain Inn Post Acute — Fountain Inn, SC · overall 3/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 425394.