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Alta Heights Post Acute
813 S Dickerson Rd, Goodlettsville, TN 37072 (opens Google Maps) · Davidson County · (615) 859-6600· 90 certified beds · avg 80 residents/day · certified since Oct 1, 2002 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: PACS GROUP (274 facilities, chain avg rating 2.9★)
4/5
Health inspection rating (on-site)
inspected Apr 29, 2026
2
Serious findings on record
most recent Nov 19, 2019
$0
Fines, last 3 years
3.76
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, isolated · Nov 19, 2019 · F-0655
The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
▲ Immediate jeopardy, isolated · Nov 19, 2019 · F-0655
The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Why it matters: In the critical first days, staff may not know a new resident's medications, diet, or fall risks.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jan 3, 2020 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, isolated · Nov 19, 2019 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ Immediate jeopardy, isolated · Nov 19, 2019 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jan 3, 2020 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 19 inspection findings. Open the full record below to read every finding.
The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
View all 19 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 29, 2026 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Feb 27, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 27, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 27, 2025 | E · Potential for more than minimal harm, pattern | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
| Feb 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Feb 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' personal and medical information private and confidential. · F-0583 |
| Feb 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Feb 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Feb 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Feb 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Feb 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Feb 27, 2025 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Feb 27, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Nov 19, 2019 | ▲ J · Immediate jeopardy, isolated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
| Nov 19, 2019 | ▲ J · Immediate jeopardy, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Nov 19, 2019 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Nov 19, 2019 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Nov 19, 2019 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Nov 19, 2019 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (12 → 1).
All citationsSerious citations (G–L)
2019
All citations: 6
Serious citations (G–L): 2
2025
All citations: 12
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 6 | 2 | J ▲ |
| 2025 | 12 | 0 | E |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityTennessee averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.76
Tennessee average: 3.62
U.S. average: 3.95
Registered Nurse hours
This facility: 0.44
Tennessee average: 0.57
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.93
Tennessee average: 3.15
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Tennessee avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.76 | 3.62 | 3.95 | top 32% in Tennessee; bottom 50% in the U.S. |
| Registered Nurse hours | 0.44 | 0.57 | 0.69 | bottom 35% in Tennessee; bottom 28% in the U.S. |
| Weekend total nurse staffing | 3.93 | 3.15 | 3.50 | top 12% in Tennessee; top 25% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.59 | 0.39 | 0.48 | top 12% in Tennessee; top 23% in the U.S. |
| Total nursing staff turnover (%) | 66.3 | 48.9 | 45.8 | bottom 10% in Tennessee; bottom 9% in the U.S. |
| RN turnover (%) | 58.3 | 43.2 | 42.9 | bottom 24% in Tennessee; bottom 24% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.44, RN 0.52, weekend 4.64.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.44 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 2/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Alta Heights Post Acute. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Anderson, Benjamin | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2025 |
| Anderson, Benjamin | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Anderson, Benjamin | Individual | ADP of the SNF | NOT APPLICABLE | 09/11/2025 |
| Apt, Frederick | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2025 |
| Branch Banking & Trust Company | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 01/01/2025 |
| Collins, Millard | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2025 |
| Collins, Millard | Individual | ADP of the SNF | NOT APPLICABLE | 01/30/2025 |
| Garret, Acie | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2025 |
| Jergensen, Joshua | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2025 |
| Jordan, Brysen | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2025 |
| Lovering, Gregory | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2025 |
| Mitchell, John | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2025 |
| Providence Administrative Consulting Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/22/2025 |
| Rains, Christopher | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2025 |
| Truist Bank | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 01/01/2025 |
| Truist Bank | Organization | ADP of the SNF | NOT APPLICABLE | 01/22/2025 |
All 16 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Pacs Group — 274 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Eaton Creek Post Acute — Nashville, TN · overall —/5SFF
- Grandview Post Acute — Cookeville, TN · overall 1/5
- Selmer Post Acute — Selmer, TN · overall 4/5
- Stone River Post Acute — Murfreesboro, TN · overall 3/5
- Houston Transitional Care — Houston, TX · overall 3/5
- North Houston Transitional Care — Houston, TX · overall 3/5
- Bridge Crest Post Acute — Vancouver, WA · overall 2/5
- Cedar River Healthcare Center — Renton, WA · overall 3/5
Listed by state, then facility name — not a ranking. Showing 8 of the 273 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 66% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 16 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 27 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Creekside Center for Rehabilitation and Healing | 3.1 mi | Madison, TN | ★★★★☆ | 4/5 | |
| Life Care Center of Old Hickory Village | 4.6 mi | Old Hickory, TN | ★★★☆☆ | 2/5 | |
| NHC Healthcare, Hendersonville | 5.5 mi | Hendersonville, TN | ★★★☆☆ | 3/5 | |
| Whites Creek Wellness and Rehabilitation Center | 6.6 mi | Whites Creek, TN | ★★★☆☆ | 3/5 | |
| Stoneridge Health Care, LLC | 6.9 mi | Goodlettsville, TN | ★★☆☆☆ | 3/5 | |
| Heartland | 8.9 mi | Nashville, TN | ★★★★★ | 4/5 | |
| The McKendree Post Acute & Rehabilitation | 9.1 mi | Hermitage, TN | ★☆☆☆☆ | 1/5 | abuseSFF |
| Eaton Creek Post Acute | 10.5 mi | Nashville, TN | —/5 | SFF | |
| Advanced Health Care of Nashville | 11.3 mi | Nashville, TN | —/5 | ||
| Trevecca Center for Rehabilitation and Healing LLC | 11.5 mi | Nashville, TN | ★★★☆☆ | 3/5 | |
| NHC Place Sumner | 11.8 mi | Gallatin, TN | ★★★★★ | 5/5 | |
| White House Health Care INC | 12.2 mi | White House, TN | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Davidson, TN — 20 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Antioch TN Opco, LLC — Antioch, TN · overall 2/5abuseSFF
- Bethany Center for Rehabilitation and Healing LLC — Nashville, TN · overall 1/5
- Green Hills Center for Rehabilitation and Healing — Nashville, TN · overall 3/5
- Life Care Center of Hickory Woods — Antioch, TN · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 445460.