West Village Post Acute
8 North Texas Avenue, Greenville, SC 29611 · Greenville County · 132 certified beds · avg 125 residents/day · certified since Sep 2, 1975 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: PACS GROUP (274 facilities, chain avg rating 2.9★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Oct 13, 2022 · F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Nov 13, 2022 (Deficient, Provider has date of correction)
All citations in the current public record (23)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 16, 2026 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 16, 2026 | E · Potential for harm, repeated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Jan 16, 2026 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jan 16, 2026 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jan 16, 2026 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint |
| Jan 16, 2026 | D · Potential for harm, one-off | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. |
| Jan 16, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 14, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Nov 15, 2024 | E · Potential for harm, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Nov 15, 2024 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. · from a complaint |
| Nov 15, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint |
| Oct 13, 2022 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. |
| Oct 13, 2022 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 13, 2022 | E · Potential for harm, repeated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. |
| Oct 13, 2022 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Oct 13, 2022 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Oct 13, 2022 | D · Potential for harm, one-off | The facility did not honor residents' right to receive the visitors they choose, at the times they choose. |
| Oct 13, 2022 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Oct 13, 2022 | D · Potential for harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. |
| Oct 13, 2022 | D · Potential for harm, one-off | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Oct 13, 2022 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Oct 13, 2022 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Oct 13, 2022 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 7).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 12 | 1 | G ▲ |
| 2024 | 3 | 0 | E |
| 2025 | 1 | 0 | D |
| 2026 | 7 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | South Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.56 | 4.08 | 3.95 | bottom 33% in South Carolina; bottom 39% in the U.S. |
| Registered Nurse hours | 0.59 | 0.67 | 0.69 | top 46% in South Carolina; top 50% in the U.S. |
| Weekend total nurse staffing | 3.08 | 3.55 | 3.50 | bottom 32% in South Carolina; bottom 35% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.49 | 0.41 | 0.48 | top 22% in South Carolina; top 34% in the U.S. |
| Total nursing staff turnover (%) | 53.3 | 45.9 | 45.8 | bottom 29% in South Carolina; bottom 29% in the U.S. |
| RN turnover (%) | 60.0 | 42.1 | 42.9 | bottom 21% in South Carolina; bottom 22% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.28, RN 0.54, weekend 2.84. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| 8 North Texas Avenue LLC | Organization | ADP of the SNF | NOT APPLICABLE | 02/15/2024 |
| Hancock, Mark | Individual | Corporate Officer | NOT APPLICABLE | 09/03/2025 |
| Hancock, Mark | Individual | ADP of the SNF | NOT APPLICABLE | 02/15/2024 |
| Holck, Justin | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/09/2025 |
| Holck, Justin | Individual | ADP of the SNF | NOT APPLICABLE | 11/09/2025 |
| Jergensen, Joshua | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2024 |
| Jergensen, Joshua | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Mauldin, Elizabeth | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/22/2024 |
| Mauldin, Elizabeth | Individual | ADP of the SNF | NOT APPLICABLE | 08/22/2024 |
| Mitchell, John | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2024 |
| Mitchell, John | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Murray, Jason | Individual | ADP of the SNF | NOT APPLICABLE | 02/15/2024 |
| Pacs Group, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 02/15/2024 |
| Pacs Holdings, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 02/15/2024 |
| Providence Administrative Consulting Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 09/01/2021 |
| Providence Group NH, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 02/15/2024 |
| Truist Bank | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 07/16/2024 |
| Truist Bank | Organization | ADP of the SNF | NOT APPLICABLE | 11/21/2025 |
| Wheeler, Kerry | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2021 |
| Wheeler, Kerry | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "Who on your staff manages IV therapy, and what training and monitoring is in place?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Magnolia Manor - Greenville | 1.6 mi | Greenville, SC | ★★☆☆☆ | 2/5 | |
| Greenville Post Acute | 3.5 mi | Greenville, SC | ★★☆☆☆ | 2/5 | |
| Heartland Health Care Center - Greenville East | 3.7 mi | Greenville, SC | ★★☆☆☆ | 1/5 | SFF |
| Presbyterian Home of SC - Foothills | 6.4 mi | Easley, SC | ★★☆☆☆ | 2/5 | |
| Powdersville Post-Acute | 6.5 mi | Easley, SC | ★★★☆☆ | 3/5 | |
| The Arboretum at the Woodlands | 6.8 mi | Greenville, SC | ★★★★★ | 5/5 | |
| Patewood Post Acute | 6.9 mi | Greenville, SC | ★★★★☆ | 3/5 | |
| Linville Court at the Cascades Verdae | 7.0 mi | Greenville, SC | ★★★★★ | 5/5 | |
| Promedica Skilled Nursing and Reh- Greenville West | 7.3 mi | Greenville, SC | ★★★★★ | 4/5 | |
| The Gables of Pelham Skilled Nursing & Rehab | 7.6 mi | Greenville, SC | ★☆☆☆☆ | 2/5 | |
| Fleetwood Post Acute | 8.5 mi | Easley, SC | ★★☆☆☆ | 2/5 | |
| NHC Healthcare - Mauldin | 9.1 mi | Greenville, SC | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
All facilities in Greenville →
Facility data as of CMS processing date 2026-08-01. CCN 425102.