How to file a complaint about care →

1 fine totaling $27,630, plus 1 Medicare payment denial period.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.21, RN 1.16, weekend 3.79.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.21 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

All 19 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Presbyterian Homes & Services — 21 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Walnut Ridge — Clive, IA · overall 5/5
• Carondelet Village Care Center — Saint Paul, MN · overall 5/5
• Flagstone — Eden Prairie, MN · overall 4/5
• Folkestone — Wayzata, MN · overall 5/5
• Gables of Boutwells Landing — Oak Park Heights, MN · overall 4/5
• Gracepointe Crossing Gables — Cambridge, MN · overall 5/5
• Harmony River Living Center — Hutchinson, MN · overall 4/5
• Heartwood — Crosby, MN · overall 5/5

Listed by state, then facility name — not a ranking. Showing 8 of the 20 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
• "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 48% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 19 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Pottawattamie, IA — 7 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Avoca Specialty Care — Avoca, IA · overall 1/5
• Oakland Manor — Oakland, IA · overall 1/5abuse

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Council Bluffs →