Ambassador Health of Omaha
1540 North 72ndstreet, Omaha, NE 68114 · Douglas County · 146 certified beds · avg 78 residents/day · certified since Jan 29, 1993
Part of chain: AMBASSADOR HEALTH (4 facilities, chain avg rating 4.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (5)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 10, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jul 10, 2025 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Jul 10, 2025 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| May 14, 2024 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| May 14, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 2 | 0 | D |
| 2025 | 3 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Nebraska avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.09 | 4.33 | 3.95 | bottom 5% in Nebraska; bottom 17% in the U.S. |
| Registered Nurse hours | 1.02 | 0.72 | 0.69 | top 17% in Nebraska; top 15% in the U.S. |
| Weekend total nurse staffing | 2.80 | 3.79 | 3.50 | bottom 6% in Nebraska; bottom 21% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.74 | 0.47 | 0.48 | top 1% in Nebraska; top 1% in the U.S. |
| Total nursing staff turnover (%) | 28.3 | 48.7 | 45.8 | top 8% in Nebraska; top 11% in the U.S. |
| RN turnover (%) | 19.4 | 44.1 | 42.9 | top 17% in Nebraska; top 13% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 6.66, RN 2.19, weekend 6.03. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Ambassador Holding Company | Organization | Direct Ownership Interest | NOT APPLICABLE | 06/05/1985 |
| Juilfs, Sally | Individual | Indirect Ownership Interest | NOT APPLICABLE | 06/05/1985 |
| Ambassador Holding Company | Organization | ADP of the SNF | NOT APPLICABLE | 06/05/1985 |
| Bleach, Jake | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/05/2018 |
| Bleach, Jake | Individual | ADP of the SNF | NOT APPLICABLE | 03/17/2025 |
| First National Bank Omaha | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 01/30/2018 |
| First National Bank Omaha | Organization | ADP of the SNF | NOT APPLICABLE | 04/17/2025 |
| Juilfs, Sally | Individual | Corporate Director | NOT APPLICABLE | 06/05/1985 |
| Juilfs, Sally | Individual | Corporate Officer | NOT APPLICABLE | 06/05/1985 |
| Juilfs, Sally | Individual | ADP of the SNF | NOT APPLICABLE | 06/05/1985 |
| Juilfs, Timothy | Individual | Corporate Director | NOT APPLICABLE | 06/05/1985 |
| Juilfs, Timothy | Individual | Corporate Officer | NOT APPLICABLE | 06/05/1985 |
| Juilfs, Timothy | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 07/31/2025 |
| Juilfs, Timothy | Individual | ADP of the SNF | NOT APPLICABLE | 06/05/1985 |
| Juilfs, Tyler | Individual | Corporate Director | NOT APPLICABLE | 07/01/2021 |
| Juilfs, Tyler | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2021 |
| Juilfs, Tyler | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2021 |
| Rhoads, Eli | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2024 |
| Rhoads, Eli | Individual | ADP of the SNF | NOT APPLICABLE | 03/17/2025 |
| Shanholtz, Brent | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2013 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
- "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Cypress at Midtown | 2.3 mi | Omaha, NE | ★★★☆☆ | 3/5 | |
| Douglas County Health Center | 2.6 mi | Omaha, NE | ★★★☆☆ | 2/5 | |
| St. Joseph Villa Nursing Center | 3.1 mi | Omaha, NE | ★☆☆☆☆ | 1/5 | |
| Emerald Nursing & Rehab Legacy Pointe LLC | 3.2 mi | Omaha, NE | ★☆☆☆☆ | 1/5 | SFF |
| Maple Crest Health Center | 3.3 mi | Omaha, NE | ★★★☆☆ | 2/5 | |
| Florence Home | 3.6 mi | Omaha, NE | ★★★★☆ | 3/5 | |
| Life Care Center of Omaha | 3.7 mi | Omaha, NE | ★☆☆☆☆ | 1/5 | |
| Keystone Ridge Post Acute Nursing and Rehabilitati | 4.2 mi | Omaha, NE | ★★☆☆☆ | 1/5 | |
| Quality Living, INC. | 4.3 mi | Omaha, NE | ★★★☆☆ | 3/5 | |
| Emerald Nursing & Rehab Omaha | 4.4 mi | Omaha, NE | ★☆☆☆☆ | 1/5 | SFF |
| Emerald Nursing & Rehabilitation Mercy | 4.9 mi | Omaha, NE | ★☆☆☆☆ | 1/5 | SFF |
| Omaha Nursing and Rehabilitation Center | 5.1 mi | Omaha, NE | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 285127.