Florence Home

Name: Florence Home
Address: 7915 North 30th Street, Omaha, NE, 68112, US
Telephone: 4028276000

7915 North 30th Street, Omaha, NE 68112 · Douglas County · 126 certified beds · avg 84 residents/day · certified since Nov 21, 1995

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.76

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 17, 2025	E · Potential for harm, repeated	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Nov 17, 2025	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Nov 17, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Nov 17, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Nov 17, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Nov 17, 2025	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Nov 17, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint
Aug 1, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 1, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 1, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Aug 1, 2024	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Aug 1, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Feb 21, 2024	F · Potential for harm, facility-wide	The facility required residents to give up Medicare or Medicaid benefits or pay privately as a condition of moving in, or failed to tell residents which types of care it does not provide. Both practices are against the rules. · from a complaint
Jun 8, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jun 8, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (5 → 7).

Year	Citations	Worst severity that year
2023	2	E
2024	6	F
2025	7	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Nebraska avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.76	4.33	3.95	top 31% in Nebraska; top 17% in the U.S.
Registered Nurse hours	0.79	0.72	0.69	top 37% in Nebraska; top 28% in the U.S.
Weekend total nurse staffing	4.34	3.79	3.50	top 19% in Nebraska; top 15% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.62	0.47	0.48	top 22% in Nebraska; top 21% in the U.S.
Total nursing staff turnover (%)	42.4	48.7	45.8	top 40% in Nebraska; top 43% in the U.S.
RN turnover (%)	30.8	44.1	42.9	top 35% in Nebraska; top 30% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.41, RN 0.73, weekend 4.02. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bloechle, Robert	Individual	Corporate Director	NOT APPLICABLE	11/02/2009
Butterfield, Marc	Individual	Corporate Director	NOT APPLICABLE	03/01/2015
Higgins, Mark	Individual	Corporate Director	NOT APPLICABLE	03/31/2015
Holley, Lyn	Individual	Corporate Director	NOT APPLICABLE	11/02/2009
Jordan, Lois	Individual	W-2 Managing Employee	NOT APPLICABLE	03/31/2015
Jordan, Lois	Individual	Corporate Director	NOT APPLICABLE	03/31/2015
Jordan, Lois	Individual	Corporate Officer	NOT APPLICABLE	03/31/2015
Midwest Geriatrics INC	Organization	Operational/Managerial Control	NOT APPLICABLE	11/02/2009
Okeefe, Stephanie	Individual	Corporate Director	NOT APPLICABLE	11/02/2009
Thacker, Debra	Individual	W-2 Managing Employee	NOT APPLICABLE	11/02/2009
Thacker, Debra	Individual	Corporate Director	NOT APPLICABLE	11/02/2009
Thacker, Debra	Individual	Corporate Officer	NOT APPLICABLE	03/01/2015
Wester, Rebecca	Individual	Corporate Director	NOT APPLICABLE	11/02/2009

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Emerald Nursing & Rehab Legacy Pointe LLC	0.4 mi	Omaha, NE	★☆☆☆☆	1/5	SFF
Life Care Center of Omaha	2.8 mi	Omaha, NE	★☆☆☆☆	1/5
Quality Living, INC.	3.3 mi	Omaha, NE	★★★☆☆	3/5
Ambassador Health of Omaha	3.6 mi	Omaha, NE	★★★★★	4/5
Keystone Ridge Post Acute Nursing and Rehabilitati	4.2 mi	Omaha, NE	★★☆☆☆	1/5
Maple Crest Health Center	4.4 mi	Omaha, NE	★★★☆☆	2/5
The Cypress at Midtown	5.6 mi	Omaha, NE	★★★☆☆	3/5
Douglas County Health Center	6.0 mi	Omaha, NE	★★★☆☆	2/5
St. Joseph Villa Nursing Center	6.6 mi	Omaha, NE	★☆☆☆☆	1/5
Midlands Living Center L L C	7.2 mi	Council Bluffs, IA	★★★★☆	3/5
Emerald Nursing & Rehabilitation Mercy	7.4 mi	Omaha, NE	★☆☆☆☆	1/5	SFF
Emerald Nursing & Rehab Omaha	7.5 mi	Omaha, NE	★☆☆☆☆	1/5	SFF

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 285173.

The Care File

Visit checklist — Florence Home

7915 North 30th Street, Omaha, NE 68112 · 4028276000

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 285173 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)