Christwood

Name: Christwood
Address: 100 Christwood Blvd, Covington, LA, 70433, US
Telephone: 9858980515

100 Christwood Blvd, Covington, LA 70433 · St. Tammany County · 30 certified beds · avg 23 residents/day · certified since Jul 22, 1996

Part of chain: GREENBRIER SENIOR LIVING (2 facilities, chain avg rating 4.5★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.35

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (8)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 28, 2026	F · Potential for harm, facility-wide	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Jan 28, 2026	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Jan 28, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 18, 2024	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Dec 18, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Dec 18, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 20, 2023	F · Potential for harm, facility-wide	The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign.
Dec 20, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).

Year	Citations	Worst severity that year
2023	2	F
2024	3	E
2026	3	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.35	4.04	3.95	top 6% in Louisiana; top 9% in the U.S.
Registered Nurse hours	0.77	0.32	0.69	top 3% in Louisiana; top 30% in the U.S.
Weekend total nurse staffing	4.69	3.45	3.50	top 5% in Louisiana; top 9% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.54	0.20	0.48	top 3% in Louisiana; top 29% in the U.S.
Total nursing staff turnover (%)	35.7	47.6	45.8	top 17% in Louisiana; top 26% in the U.S.
RN turnover (%)	0.0	41.6	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.70, RN 0.68, weekend 4.12. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bailey, Paul	Individual	Corporate Director	NOT APPLICABLE	06/01/2011
Bailey, Paul	Individual	Corporate Officer	NOT APPLICABLE	06/21/2016
Baker Gariepy, Beverly	Individual	Corporate Director	NOT APPLICABLE	06/21/2016
Catalanotto, Allen	Individual	Corporate Director	NOT APPLICABLE	06/21/2016
Catalanotto, Allen	Individual	Corporate Officer	NOT APPLICABLE	06/21/2016
Dennis, Paul	Individual	Corporate Director	NOT APPLICABLE	06/21/2016
Duplantier, David	Individual	Corporate Director	NOT APPLICABLE	06/21/2016
Gee, Andrea	Individual	Operational/Managerial Control	NOT APPLICABLE	03/01/2016
Greenbrier Senior Living, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2021
Greene, John	Individual	Corporate Director	NOT APPLICABLE	06/21/2016
Holzhalb, Leon	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2004
Holzhalb, Leon	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2004
Huval, Patrick	Individual	Corporate Director	NOT APPLICABLE	06/22/2016
Mason, William	Individual	Corporate Director	NOT APPLICABLE	06/01/2011
Mason, William	Individual	Corporate Officer	NOT APPLICABLE	06/21/2016
McComiskey, Emmett	Individual	Corporate Director	NOT APPLICABLE	06/21/2016
Oubre, Michelle	Individual	Corporate Director	NOT APPLICABLE	06/21/2016
Oubre, Michelle	Individual	Corporate Officer	NOT APPLICABLE	06/21/2016
Pertuis, Debra	Individual	W-2 Managing Employee	NOT APPLICABLE	12/01/1999
Scoggin, Steven	Individual	Corporate Director	NOT APPLICABLE	06/01/2011

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Forest Manor Nursing and Rehabilitation Center	1.0 mi	Covington, LA	★★★★☆	4/5
Pontchartrain Health Care Center	4.4 mi	Mandeville, LA	★☆☆☆☆	1/5	SFF
Trinity Trace Community Care Center	4.8 mi	Covington, LA	★★★★☆	4/5
Heritage Manor of Mandeville	6.8 mi	Mandeville, LA	★★☆☆☆	3/5
Lacombe Nursing Centre	15.1 mi	Lacombe, LA	★★☆☆☆	3/5
Ponchatoula Community Care Center	18.5 mi	Ponchatoula, LA	★★★★★	5/5
Hammond Nursing Home	18.8 mi	Hammond, LA	★★★★☆	4/5
Belle Maison Nursing & Rehabilitation Center, LLC	18.9 mi	Hammond, LA	★★★☆☆	4/5
Landmark Nursing Center Hammond	19.1 mi	Hammond, LA	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Covington →

Facility data as of CMS processing date 2026-08-01. CCN 195381.

The Care File

Visit checklist — Christwood

100 Christwood Blvd, Covington, LA 70433 · 9858980515

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195381 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)