Palm Garden of Tampa

Name: Palm Garden of Tampa
Address: 3612 E 138TH AVE, Tampa, FL, 33613, US
Telephone: 8139728775

3612 E 138th Ave, Tampa, FL 33613 · Hillsborough County · 120 certified beds · avg 115 residents/day · certified since Nov 19, 1987

Part of chain: PALM GARDEN HEALTH AND REHABILITATION (14 facilities, chain avg rating 3.1★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.95

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (27)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 7, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 7, 2026	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
May 7, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 7, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
May 7, 2026	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.
May 7, 2026	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
May 7, 2026	D · Potential for harm, one-off	The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them.
Mar 2, 2026	D · Potential for harm, one-off	The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely. · from a complaint
Nov 16, 2023	F · Potential for harm, facility-wide	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.
Nov 16, 2023	E · Potential for harm, repeated	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Nov 16, 2023	E · Potential for harm, repeated	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Nov 16, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Nov 16, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Sep 23, 2021	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Sep 23, 2021	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Sep 23, 2021	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Sep 23, 2021	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Sep 23, 2021	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Sep 23, 2021	D · Potential for harm, one-off	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Sep 23, 2021	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Sep 23, 2021	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Sep 23, 2021	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Sep 23, 2021	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 7).

Year	Citations	Worst severity that year
2021	10	D
2023	9	F
2026	8	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.95	4.03	3.95	top 43% in Florida; top 41% in the U.S.
Registered Nurse hours	0.44	0.76	0.69	bottom 14% in Florida; bottom 28% in the U.S.
Weekend total nurse staffing	3.60	3.68	3.50	top 44% in Florida; top 38% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.36	0.53	0.48	bottom 32% in Florida; bottom 44% in the U.S.
Total nursing staff turnover (%)	47.5	41.4	45.8	bottom 35% in Florida; bottom 43% in the U.S.
RN turnover (%)	41.2	46.0	42.9	top 41% in Florida; top 49% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.66, RN 0.40, weekend 3.33. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
James O. McCarver Qtip Business Marital Trust U/A Dated June 22, 2001,	Organization	5% or Greater Indirect Ownership Interest	—	12/23/2014
James O. McCarver Residuary Trust Share U/A Dated 06/22/2001	Organization	5% or Greater Indirect Ownership Interest	—	12/23/2014
McCarver, Patsy	Individual	5% or Greater Indirect Ownership Interest	—	11/01/2013
Palm Garden Healthcare Holdings, LLC	Organization	5% or Greater Direct Ownership Interest	50%	11/01/2013
Patsy E. McCarver Trust U/A Dated June 22, 2001 as Amended, Patsy E	Organization	5% or Greater Indirect Ownership Interest	—	11/01/2013
Bomberger, Jeffrey	Individual	Corporate Officer	NOT APPLICABLE	10/01/2014
Chalmers, James	Individual	Corporate Officer	NOT APPLICABLE	01/01/2015
Farooqui, Zubair	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2018
Farooqui, Zubair	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2018
Greene, Robert	Individual	Corporate Officer	NOT APPLICABLE	10/01/2014
James O. McCarver Qtip Business Marital Trust U/A Dated June 22, 2001,	Organization	ADP of the SNF	NOT APPLICABLE	11/01/2013
Palm Healthcare Management, LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/03/2025
Patsy E. McCarver Trust U/A Dated June 22, 2001 as Amended, Patsy E	Organization	ADP of the SNF	NOT APPLICABLE	11/01/2013
Pgtpa Re, LLC	Organization	5% or Greater Security Interest	NOT APPLICABLE	07/29/2024
Pgtpa Re, LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/29/2024
Ramdayal, Hope	Individual	Operational/Managerial Control	NOT APPLICABLE	03/07/2023
Ramdayal, Hope	Individual	ADP of the SNF	NOT APPLICABLE	04/03/2025
Regions Bank	Organization	5% or Greater Security Interest	NOT APPLICABLE	11/01/2013

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"How do you learn about each resident's background and history, and how does that shape their care?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"How are therapy services provided here, and how quickly does therapy start after a doctor orders it?"
"Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Blue Palms Health and Rehabilitation Center at Fle	0.3 mi	Tampa, FL	★★★☆☆	2/5
Fairway Oaks Center	0.5 mi	Tampa, FL	★★☆☆☆	2/5
Excel Care Center	1.0 mi	Tampa, FL	★★★★☆	3/5
The Bristol Care Center	1.2 mi	Tampa, FL	★★☆☆☆	2/5
Aviata at Fletcher	2.8 mi	Tampa, FL	★☆☆☆☆	1/5
Tampa Lakes Health and Rehabilitation Center	2.8 mi	Lutz, FL	★★★★☆	3/5
Northdale Rehabilitation Center	4.7 mi	Tampa, FL	★★★★☆	3/5
St. Andrew Post-Acute Rehabilitation Center	5.7 mi	Tampa, FL	★★☆☆☆	2/5
Whispering Oaks	6.2 mi	Tampa, FL	★★★☆☆	2/5
Luxe at Lutz Rehabilitation Center (the)	7.0 mi	Lutz, FL	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Tampa →

Facility data as of CMS processing date 2026-08-01. CCN 105591.

The Care File

Visit checklist — Palm Garden of Tampa

3612 E 138th Ave, Tampa, FL 33613 · 8139728775

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "How do you learn about each resident's background and history, and how does that shape their care?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "How are therapy services provided here, and how quickly does therapy start after a doctor orders it?"
☐ "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 105591 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)