Florida ›Vero Beach

Palm Garden of Vero Beach

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1755 37th Street, Vero Beach, FL 32960 (opens Google Maps) · Indian River County · (772) 567-2443· 189 certified beds · avg 178 residents/day · certified since Nov 25, 1987 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: PALM GARDEN HEALTH AND REHABILITATION (14 facilities, chain avg rating 3.1★)

3/5
Health inspection rating (on-site)
inspected Apr 24, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.02
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 25 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not give residents the required written notice of their rights, the facility's rules, the services offered, and what those services cost. · from a complaint F-0572

  2. D · Potential for more than minimal harm, isolated

    The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684

  3. D · Potential for more than minimal harm, isolated

    The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint F-0584

View all 25 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Apr 30, 2026D · Potential for more than minimal harm, isolatedThe facility did not give residents the required written notice of their rights, the facility's rules, the services offered, and what those services cost. · from a complaint · F-0572
Apr 30, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
Sep 17, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584
Apr 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Apr 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686
Apr 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Apr 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757
Apr 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jan 12, 2024E · Potential for more than minimal harm, patternThe facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. · from a complaint · F-0565
Jan 12, 2024E · Potential for more than minimal harm, patternThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Jan 12, 2024E · Potential for more than minimal harm, patternThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677
Jan 12, 2024E · Potential for more than minimal harm, patternThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
Jan 12, 2024E · Potential for more than minimal harm, patternThe facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · F-0725
Jan 12, 2024E · Potential for more than minimal harm, patternThe facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804
Jan 12, 2024D · Potential for more than minimal harm, isolatedThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550
Jan 12, 2024D · Potential for more than minimal harm, isolatedThe facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558
Jan 12, 2024D · Potential for more than minimal harm, isolatedThe facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561
Jan 12, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584
Jan 12, 2024D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Jan 12, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692
Jan 12, 2024D · Potential for more than minimal harm, isolatedThe facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694
Jan 12, 2024D · Potential for more than minimal harm, isolatedThe facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757
Jan 12, 2024D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Sep 1, 2022D · Potential for more than minimal harm, isolatedThe facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561
Sep 1, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (15 → 5).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2022
All citations: 2
Serious citations (G–L): 0
2024
All citations: 15
Serious citations (G–L): 0
2025
All citations: 6
Serious citations (G–L): 0
2026
All citations: 2
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202220D
2024150E
202560D
202620D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityFlorida averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.02
Florida average: 4.03
U.S. average: 3.95
Registered Nurse hours
This facility: 0.59
Florida average: 0.76
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.71
Florida average: 3.68
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityFlorida avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.024.033.95top 36% in Florida; top 39% in the U.S.
Registered Nurse hours0.590.760.69bottom 37% in Florida; top 50% in the U.S.
Weekend total nurse staffing3.713.683.50top 35% in Florida; top 33% in the U.S.
Weekend RN hours (not acuity-adjusted)0.290.530.48bottom 21% in Florida; bottom 31% in the U.S.
Total nursing staff turnover (%)51.641.445.8bottom 24% in Florida; bottom 33% in the U.S.
RN turnover (%)69.446.042.9bottom 12% in Florida; bottom 12% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.81, RN 0.56, weekend 3.51.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.81 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Palm Garden of Vero Beach. CMS inspection and staffing records do not tell us what this home will charge you.

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Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
James O. McCarver Qtip Business Marital Trust U/A Dated June 22, 2001,Organization5% or Greater Indirect Ownership Interest—12/23/2014
James O. McCarver Residuary Trust Share U/A Dated 06/22/2001Organization5% or Greater Indirect Ownership Interest—12/23/2014
McCarver, PatsyIndividual5% or Greater Indirect Ownership Interest—11/01/2013
Palm Garden Healthcare Holdings, LLCOrganization5% or Greater Direct Ownership Interest50%11/01/2013
Patsy E. McCarver Trust U/A Dated June 22, 2001 as Amended, Patsy EOrganization5% or Greater Indirect Ownership Interest—11/01/2013
Bomberger, JeffreyIndividualCorporate OfficerNOT APPLICABLE10/01/2014
Chalmers, JamesIndividualCorporate OfficerNOT APPLICABLE01/01/2015
Greene, RobertIndividualCorporate OfficerNOT APPLICABLE10/01/2014
James O. McCarver Qtip Business Marital Trust U/A Dated June 22, 2001,OrganizationADP of the SNFNOT APPLICABLE11/01/2021
Jordan, NicoleIndividualOperational/Managerial ControlNOT APPLICABLE08/31/2020
Jordan, NicoleIndividualADP of the SNFNOT APPLICABLE04/22/2025
Malone, MarcusIndividualOperational/Managerial ControlNOT APPLICABLE09/01/2024
Malone, MarcusIndividualADP of the SNFNOT APPLICABLE09/01/2024
Palm Healthcare Management, LLCOrganizationADP of the SNFNOT APPLICABLE04/22/2025
Patsy E. McCarver Trust U/A Dated June 22, 2001 as Amended, Patsy EOrganizationADP of the SNFNOT APPLICABLE11/01/2013
Pgver Re, LLCOrganization5% or Greater Security InterestNOT APPLICABLE06/20/2024
Pgver Re, LLCOrganizationADP of the SNFNOT APPLICABLE06/20/2024
Regions BankOrganization5% or Greater Mortgage InterestNOT APPLICABLE11/01/2013
Regions BankOrganization5% or Greater Security InterestNOT APPLICABLE11/01/2013

All 19 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Palm Garden Health and Rehabilitation — 14 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 13 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Can I get a written copy of resident rights, house rules, and a full list of services and charges today?"
  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
  • "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
  • "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
  • "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "Does your facility have an active resident council, and how does management respond to its concerns?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 52% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 19 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Vero Beach Care Center0.1 miVero Beach, FL★☆☆☆☆1/5
Sea Breeze Rehab and Nursing Center0.1 miVero Beach, FL★★☆☆☆3/5
Hidden Lakes Senior Living Community0.8 miVero Beach, FL★★★☆☆2/5
Garden View Health and Rehabilitation Center1.4 miVero Beach, FL★☆☆☆☆1/5
Willowbrooke Court at Indian River Estates5.4 miVero Beach, FL★★★★★5/5
Sandgate Gardens Rehab and Nursing Center15.4 miFort Pierce, FL★★☆☆☆2/5
Vivo Healthcare Fort Pierce15.4 miFort Pierce, FL★★★☆☆2/5
Aviata at Saint Lucie15.6 miFort Pierce, FL★☆☆☆☆1/5

Compare this facility with the 3 closest →

All facilities in Vero Beach →

Facility data as of CMS processing date 2026-08-01. CCN 105592.

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