Whispering Oaks

Name: Whispering Oaks
Address: 1514 E CHELSEA ST, Tampa, FL, 33610, US
Telephone: 8132386406

1514 E Chelsea St, Tampa, FL 33610 · Hillsborough County · 236 certified beds · avg 230 residents/day · certified since Jun 1, 1980

Part of chain: SENIOR HEALTH SOUTH (8 facilities, chain avg rating 1.9★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.61

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (29)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 12, 2026	E · Potential for harm, repeated	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Feb 12, 2026	E · Potential for harm, repeated	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Feb 12, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 12, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Nov 19, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Aug 24, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 24, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Aug 24, 2023	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Aug 24, 2023	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Aug 24, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Aug 24, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Aug 24, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 24, 2023	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Aug 24, 2023	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Aug 24, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Aug 24, 2023	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · from a complaint
Aug 13, 2021	E · Potential for harm, repeated	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Aug 13, 2021	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 9).

Year	Citations	Worst severity that year
2021	8	E
2023	11	E
2025	1	D
2026	9	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.61	4.03	3.95	bottom 25% in Florida; bottom 42% in the U.S.
Registered Nurse hours	0.84	0.76	0.69	top 32% in Florida; top 25% in the U.S.
Weekend total nurse staffing	3.37	3.68	3.50	bottom 30% in Florida; top 49% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.80	0.53	0.48	top 15% in Florida; top 11% in the U.S.
Total nursing staff turnover (%)	30.9	41.4	45.8	top 25% in Florida; top 16% in the U.S.
RN turnover (%)	38.3	46.0	42.9	top 35% in Florida; top 44% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.33, RN 0.77, weekend 3.11. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Senior Health Properties South, INC	Organization	5% or Greater Direct Ownership Interest	100%	12/23/2002
Senior Health South-Tampa LLC	Organization	5% or Greater Indirect Ownership Interest	100%	11/20/2000
Aegir Health Management LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2009
Aegir Health Management LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/16/2025
Consulting Support Services, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/28/2011
Consulting Support Services, LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/16/2025
Crowe, Julieann	Individual	Operational/Managerial Control	NOT APPLICABLE	05/17/2022
Crowe, Julieann	Individual	ADP of the SNF	NOT APPLICABLE	05/17/2022
Facility Support Company, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/13/2010
Facility Support Company, LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/24/2025
Fitzpatrick, Cynthia	Individual	Operational/Managerial Control	NOT APPLICABLE	10/31/2022
Fitzpatrick, Cynthia	Individual	ADP of the SNF	NOT APPLICABLE	10/31/2022
Jaffe, Howard	Individual	Corporate Officer	NOT APPLICABLE	07/01/2014
Kane Financial Services, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/06/2012
Kane Financial Services, LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/24/2025
Select Rehabilitation, LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/19/2016

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Elon Manor Nursing and Rehabilitation Center	1.0 mi	Tampa, FL	★★☆☆☆	2/5
Ybor City Center for Rehabilitation and Healing	1.9 mi	Tampa, FL	★★★☆☆	2/5
Aviata at the Bay	2.8 mi	Tampa, FL	★☆☆☆☆	1/5	abuse
Rehabilitation and Healthcare Center of Tampa	2.8 mi	Tampa, FL	★☆☆☆☆	1/5
Excel Care Center	5.3 mi	Tampa, FL	★★★★☆	3/5
The Bristol Care Center	5.8 mi	Tampa, FL	★★☆☆☆	2/5
Canterbury Towers INC	5.9 mi	Tampa, FL	★★★★★	4/5
Aviata at Fletcher	6.0 mi	Tampa, FL	★☆☆☆☆	1/5
Blue Palms Health and Rehabilitation Center at Fle	6.0 mi	Tampa, FL	★★★☆☆	2/5
Palm Garden of Tampa	6.2 mi	Tampa, FL	★★★★☆	3/5
Fairway Oaks Center	6.4 mi	Tampa, FL	★★☆☆☆	2/5
Bayshore Pointe Nursing and Rehab Center	7.1 mi	Tampa, FL	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Tampa →

Facility data as of CMS processing date 2026-08-01. CCN 105299.

The Care File

Visit checklist — Whispering Oaks

1514 E Chelsea St, Tampa, FL 33610 · 8132386406

Health inspection rating 2/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 105299 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)