Oak Knoll Rehabilitation and Healthcare Center
9 Arbetter Drive, Framingham, MA 01701 · Middlesex County · 123 certified beds · avg 111 residents/day · certified since Nov 20, 1995
Part of chain: ATLAS HEALTHCARE (29 facilities, chain avg rating 3.6★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Jun 12, 2025 · F-0656 · triggered by a complaint
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jun 12, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Jun 12, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jun 12, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (27)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 13, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jun 12, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Jun 12, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Oct 30, 2024 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Oct 30, 2024 | D · Potential for harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. |
| Oct 30, 2024 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Oct 30, 2024 | D · Potential for harm, one-off | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. |
| Oct 30, 2024 | D · Potential for harm, one-off | The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition. |
| Oct 30, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Oct 30, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Oct 30, 2024 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Oct 30, 2024 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Oct 30, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 28, 2023 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 28, 2023 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 28, 2023 | D · Potential for harm, one-off | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. |
| Aug 28, 2023 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Aug 28, 2023 | D · Potential for harm, one-off | The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition. |
| Aug 28, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 28, 2023 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Aug 28, 2023 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Aug 28, 2023 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Aug 28, 2023 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Aug 28, 2023 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Aug 28, 2023 | D · Potential for harm, one-off | The facility did not have an agreement with an approved laboratory to provide lab services, even though it doesn't offer lab services on site. |
| Aug 28, 2023 | D · Potential for harm, one-off | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. |
| Aug 28, 2023 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (10 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 14 | 0 | E |
| 2024 | 10 | 0 | D |
| 2025 | 2 | 2 | J ▲ |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $211,819.
| Date | Type | Amount / length |
|---|---|---|
| Jun 12, 2025 | Fine | $211,819 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.43 | 3.89 | 3.95 | bottom 28% in Massachusetts; bottom 33% in the U.S. |
| Registered Nurse hours | 0.30 | 0.65 | 0.69 | bottom 5% in Massachusetts; bottom 9% in the U.S. |
| Weekend total nurse staffing | 3.01 | 3.51 | 3.50 | bottom 23% in Massachusetts; bottom 32% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.19 | 0.46 | 0.48 | bottom 8% in Massachusetts; bottom 11% in the U.S. |
| Total nursing staff turnover (%) | 41.4 | 38.2 | 45.8 | bottom 37% in Massachusetts; top 40% in the U.S. |
| RN turnover (%) | 52.6 | 42.6 | 42.9 | bottom 29% in Massachusetts; bottom 32% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.79, RN 0.33, weekend 3.33. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 1/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| JMH Family LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 02/28/2025 |
| JMH Family Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 02/28/2025 |
| Miller, Nachum | Individual | 5% or Greater Indirect Ownership Interest | — | 02/28/2025 |
| MLS Family LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 02/28/2025 |
| MLS Family Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 02/28/2025 |
| SGS Family LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 02/28/2025 |
| SGS Family Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 02/28/2025 |
| Whittier 6 Operations Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 02/28/2025 |
| Whittier Mop Operations Holdings LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 02/28/2025 |
| Bak, Pinchos | Individual | Corporate Officer | NOT APPLICABLE | 02/28/2025 |
| Bak, Pinchos | Individual | ADP of the SNF | NOT APPLICABLE | 02/28/2025 |
| Gilani, Ahmed | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/28/2025 |
| Gilani, Ahmed | Individual | ADP of the SNF | NOT APPLICABLE | 02/28/2025 |
| Glen Oak 11, LLC | Organization | Limited Partnership Interest | NOT APPLICABLE | 02/28/2025 |
| Goldberger, Shlomo | Individual | ADP of the SNF | NOT APPLICABLE | 02/28/2025 |
| JMH Family LLC | Organization | Limited Partnership Interest | NOT APPLICABLE | 02/28/2025 |
| JMH Family Trust | Organization | Limited Partnership Interest | NOT APPLICABLE | 02/28/2025 |
| Malt Family Trust | Organization | Limited Partnership Interest | NOT APPLICABLE | 02/28/2025 |
| Miller, Nachum | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/28/2025 |
| Miller, Nachum | Individual | Limited Partnership Interest | NOT APPLICABLE | 02/28/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "What is your policy on physical restraints, and what alternatives do you try first?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
- "How do you coordinate with state agencies for residents with mental health conditions or intellectual disabilities?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Sudbury Pines Extended Care | 1.8 mi | Sudbury, MA | ★★☆☆☆ | 2/5 | |
| St Patrick's Manor | 2.1 mi | Framingham, MA | ★★★★☆ | 3/5 | |
| Vantage at Sudbury LLC | 2.2 mi | Sudbury, MA | ★★☆☆☆ | 2/5 | |
| Casa de Ramana Rehabilitation Center | 3.4 mi | Framingham, MA | ★★★★☆ | 4/5 | |
| Royal Wayland Rehabilitation and Nursing Center | 3.5 mi | Wayland, MA | ★★★★★ | 5/5 | |
| Carlyle House | 3.6 mi | Framingham, MA | ★☆☆☆☆ | 2/5 | |
| Alliance Health at Marie Esther | 4.1 mi | Marlborough, MA | ★★★★☆ | 4/5 | |
| Beaumont Rehab & Skilled Nursing Ctr - Natick | 4.3 mi | Natick, MA | ★★★★☆ | 4/5 | |
| Eliot Center for Health and Rehabilitation | 4.5 mi | Natick, MA | ★★★☆☆ | 3/5 | |
| Bethany Skilled Nursing Facility | 4.8 mi | Framingham, MA | ★★★★★ | 5/5 | |
| Mary Ann Morse Nursing & Rehabilitation | 5.9 mi | Natick, MA | ★★★★★ | 4/5 | |
| Campion Health & Wellness, INC | 6.0 mi | Weston, MA | ★★★★★ | 5/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 225682.