St Patrick's Manor

Name: St Patrick's Manor
Address: 863 CENTRAL STREET, Framingham, MA, 01701, US
Telephone: 8573450297

863 Central Street, Framingham, MA 01701 · Middlesex County · 333 certified beds · avg 262 residents/day · certified since Jul 1, 1990

Part of chain: CARMELITE SISTERS FOR THE AGED & INFIRM (9 facilities, chain avg rating 2.8★)

3/5

Health inspection rating (on-site)

Serious findings on record

$33,157

Fines, last 3 years

4.36

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Aug 25, 2023 · F-0678 · triggered by a complaint

The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.

Why it matters: In a cardiac or breathing emergency, failure to start CPR promptly can be the difference between life and death.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Aug 28, 2023 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Jul 24, 2024 · F-0656 · triggered by a complaint

The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.

Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jul 18, 2024 (Past Non-Compliance)

▲ Actual harm, one-off · Jul 24, 2024 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jul 18, 2024 (Past Non-Compliance)

▲ Actual harm, one-off · Apr 30, 2024 · F-0600 · triggered by a complaint

The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: May 24, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (19)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 25, 2025	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Feb 25, 2025	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Feb 25, 2025	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Feb 25, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Feb 25, 2025	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Feb 25, 2025	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Feb 25, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 25, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 25, 2025	B · Minimal risk, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Feb 25, 2025	B · Minimal risk, repeated	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Feb 25, 2025	B · Minimal risk, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jul 24, 2024	▲ G · Actual harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Jul 24, 2024	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Apr 30, 2024	▲ G · Actual harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Apr 30, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
Dec 5, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Dec 5, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Dec 5, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 25, 2023	▲ J · Immediate jeopardy, one-off	The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. · from a complaint

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2023	4	1	J ▲
2024	4	3	G ▲
2025	11	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

3 fines totaling $33,157.

Date	Type	Amount / length
Jul 24, 2024	Fine	$9,318
Apr 30, 2024	Fine	$9,318
Aug 25, 2023	Fine	$14,521

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.36	3.89	3.95	top 20% in Massachusetts; top 27% in the U.S.
Registered Nurse hours	0.89	0.65	0.69	top 13% in Massachusetts; top 21% in the U.S.
Weekend total nurse staffing	3.93	3.51	3.50	top 20% in Massachusetts; top 25% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.59	0.46	0.48	top 20% in Massachusetts; top 24% in the U.S.
Total nursing staff turnover (%)	30.1	38.2	45.8	top 26% in Massachusetts; top 14% in the U.S.
RN turnover (%)	16.7	42.6	42.9	top 7% in Massachusetts; top 9% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.09, RN 0.83, weekend 3.69. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Hines, David	Individual	W-2 Managing Employee	NOT APPLICABLE	03/01/2016
Hines, David	Individual	Operational/Managerial Control	NOT APPLICABLE	05/06/1996
Kizik, Donna	Individual	W-2 Managing Employee	NOT APPLICABLE	03/01/2016
Kizik, Donna	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2012
McDonough, Maureen	Individual	Corporate Officer	NOT APPLICABLE	02/01/2003
McDonough, Maureen	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/1990

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"What is your policy on physical restraints, and what alternatives do you try first?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Casa de Ramana Rehabilitation Center	1.2 mi	Framingham, MA	★★★★☆	4/5
Carlyle House	1.6 mi	Framingham, MA	★☆☆☆☆	2/5
Oak Knoll Rehabilitation and Healthcare Center	2.1 mi	Framingham, MA	★★★☆☆	3/5
Bethany Skilled Nursing Facility	2.7 mi	Framingham, MA	★★★★★	5/5
Eliot Center for Health and Rehabilitation	3.0 mi	Natick, MA	★★★☆☆	3/5
Royal Wayland Rehabilitation and Nursing Center	3.5 mi	Wayland, MA	★★★★★	5/5
Sudbury Pines Extended Care	3.7 mi	Sudbury, MA	★★☆☆☆	2/5
Beaumont Rehab & Skilled Nursing Ctr - Natick	3.8 mi	Natick, MA	★★★★☆	4/5
Vantage at Sudbury LLC	4.2 mi	Sudbury, MA	★★☆☆☆	2/5
Alliance Health at Marie Esther	4.8 mi	Marlborough, MA	★★★★☆	4/5
Mary Ann Morse Nursing & Rehabilitation	5.0 mi	Natick, MA	★★★★★	4/5
Waterview Lodge LLC, Rehabilitation & Healthcare	5.2 mi	Ashland, MA	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Framingham →

Facility data as of CMS processing date 2026-08-01. CCN 225430.

The Care File

Visit checklist — St Patrick's Manor

863 Central Street, Framingham, MA 01701 · 8573450297

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $33,157

Most serious findings on record:

▲ Aug 25, 2023 (F-0678, Immediate jeopardy, one-off): The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
▲ Jul 24, 2024 (F-0656, Actual harm, one-off): The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
▲ Jul 24, 2024 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225430 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)