Notre Dame Long Term Care Center

559 Plantation Street, Worcester, MA 01605 (opens Google Maps) · Worcester County · (413) 687-2491· 123 certified beds · avg 120 residents/day · certified since Jun 12, 1993 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5

Health inspection rating (on-site)

inspected May 8, 2026

Serious findings on record

Fines, last 3 years

3.88

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 14 inspection findings. Open the full record below to read every finding.

May 8, 2026E · Potential for more than minimal harm, pattern
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761
May 8, 2026D · Potential for more than minimal harm, isolated
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
May 8, 2026D · Potential for more than minimal harm, isolated
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. F-0760

View all 14 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
May 8, 2026	E · Potential for more than minimal harm, pattern	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
May 8, 2026	D · Potential for more than minimal harm, isolated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
May 8, 2026	D · Potential for more than minimal harm, isolated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760
Feb 12, 2025	D · Potential for more than minimal harm, isolated	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · F-0726
Feb 12, 2025	D · Potential for more than minimal harm, isolated	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals. · F-0810
Feb 12, 2025	D · Potential for more than minimal harm, isolated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Nov 20, 2024	D · Potential for more than minimal harm, isolated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656
Dec 15, 2023	E · Potential for more than minimal harm, pattern	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755
Dec 15, 2023	E · Potential for more than minimal harm, pattern	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Dec 15, 2023	D · Potential for more than minimal harm, isolated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578
Dec 15, 2023	D · Potential for more than minimal harm, isolated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Dec 15, 2023	D · Potential for more than minimal harm, isolated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Dec 15, 2023	D · Potential for more than minimal harm, isolated	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · F-0805
Dec 15, 2023	D · Potential for more than minimal harm, isolated	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2023

2024

2025

2026

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2023	7	E
2024	1	D
2025	3	D
2026	3	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityMassachusetts averageU.S. average

Total nurse staffing (hours per resident per day)

3.88

3.89

3.95

Registered Nurse hours

0.50

0.65

0.69

Weekend total nurse staffing

3.74

3.51

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.88	3.89	3.95	top 40% in Massachusetts; top 45% in the U.S.
Registered Nurse hours	0.50	0.65	0.69	bottom 31% in Massachusetts; bottom 38% in the U.S.
Weekend total nurse staffing	3.74	3.51	3.50	top 27% in Massachusetts; top 32% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.30	0.46	0.48	bottom 27% in Massachusetts; bottom 32% in the U.S.
Total nursing staff turnover (%)	36.3	38.2	45.8	top 46% in Massachusetts; top 27% in the U.S.
RN turnover (%)	50.0	42.6	42.9	bottom 37% in Massachusetts; bottom 39% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.44, RN 0.44, weekend 3.30.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.44 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Notre Dame Long Term Care Center. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bain, Elaine	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/01/2025
Bain, Elaine	Individual	Corporate Director	NOT APPLICABLE	09/01/2025
Bain, Elaine	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2025
Coan, Leonore	Individual	Managing Control - Governing Body	NOT APPLICABLE	11/01/2024
Coan, Leonore	Individual	Corporate Director	NOT APPLICABLE	11/01/2024
Coan, Leonore	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2024
Colaizzi, Maryann	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/01/2025
Colaizzi, Maryann	Individual	Corporate Director	NOT APPLICABLE	09/01/2025
Colaizzi, Maryann	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2025
Colin, Kathleen	Individual	Managing Control - Governing Body	NOT APPLICABLE	10/04/2022
Colin, Kathleen	Individual	Corporate Director	NOT APPLICABLE	10/04/2022
Colin, Kathleen	Individual	Operational/Managerial Control	NOT APPLICABLE	10/04/2022
Ferguson, Robert	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/01/2025
Ferguson, Robert	Individual	Corporate Director	NOT APPLICABLE	09/01/2025
Ferguson, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2025
Hickey, Philip	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/28/2024
Hickey, Philip	Individual	Corporate Officer	NOT APPLICABLE	05/28/2024
Hickey, Philip	Individual	Operational/Managerial Control	NOT APPLICABLE	05/28/2024
Kozak, Kevin	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/18/2018
Kozak, Kevin	Individual	Corporate Director	NOT APPLICABLE	09/18/2018

Showing 20 of 64 parties CMS has on file for this facility; 44 are not displayed. The full list is in the CMS Ownership dataset.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"

Also worth asking anywhere

"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 36% total nursing staff turnover here — who on the care team has been with you longest?"
"The ownership record on file lists 64 owning or managing parties — who makes the decisions about staffing levels?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 54 within 20 miles)

Facility	Distance	City	Overall	Inspection
Regalcare at Worcester	0.6 mi	Worcester, MA	★★☆☆☆	3/5
Christopher House of Worcester	1.4 mi	Worcester, MA	★★★☆☆	3/5
Holy Trinity Eastern Orthodox N & R Center	1.9 mi	Worcester, MA	★★★★★	5/5
Odd Fellows Home of Massachusetts	2.0 mi	Worcester, MA	★★☆☆☆	3/5
Knollwood Nursing Center	2.1 mi	Worcester, MA	★★★★☆	4/5
Lutheran Rehabilitation and Skilled Care Center	2.4 mi	Worcester, MA	★★★★★	5/5
St Francis Rehabilitation & Nursing Center	2.4 mi	Worcester, MA	★★★★☆	3/5
West Side House LTC Facility	2.9 mi	Worcester, MA	★★★★★	5/5
Vantage at Worcester LLC	2.9 mi	Worcester, MA	★☆☆☆☆	1/5
Shrewsbury Rehabilitation and Nursing at Southgate	3.0 mi	Shrewsbury, MA	★★★★☆	3/5
Blaire House of Worcester	3.0 mi	Worcester, MA	★★★☆☆	3/5
Worcester Rehabilitation & Health Care Center	3.3 mi	Worcester, MA	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Worcester, MA — 50 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Oakdale Rehabilitation & Skilled Nursing Center — West Boylston, MA · overall 4/5
Oc Milford Gardens LLC — Milford, MA · overall 1/5
Overlook Masonic Health Center — Charlton, MA · overall 4/5
Parsons Hill Rehabilitation & Health Care Center — Worcester, MA · overall 2/5
Quabbin Valley Healthcare — Athol, MA · overall 2/5
Quaboag Rehabilitation & Skilled Care Facility — West Brookfield, MA · overall 5/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Worcester →

Facility data as of CMS processing date 2026-08-01. CCN 225577.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Notre Dame Long Term Care Center

559 Plantation Street, Worcester, MA 01605 · (413) 687-2491

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 36% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "The ownership record on file lists 64 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225577 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)