NHC Healthcare, Joplin

Name: NHC Healthcare, Joplin
Address: 2700 EAST 34TH STREET, Joplin, MO, 64803, US
Telephone: 4177811737

2700 East 34th Street, Joplin, MO 64803 · Newton County · 124 certified beds · avg 83 residents/day · certified since Sep 7, 1982

Part of chain: NATIONAL HEALTHCARE CORPORATION (69 facilities, chain avg rating 4.0★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

0.00

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jun 24, 2024 · F-0686 · triggered by a complaint

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jul 24, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (28)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 4, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 4, 2025	E · Potential for harm, repeated	The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
Aug 4, 2025	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Aug 4, 2025	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Aug 4, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Aug 4, 2025	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Aug 4, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 24, 2024	▲ G · Actual harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Oct 27, 2023	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Oct 27, 2023	E · Potential for harm, repeated	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Oct 27, 2023	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Oct 27, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Oct 27, 2023	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Oct 27, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Oct 27, 2023	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Oct 27, 2023	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Oct 27, 2023	D · Potential for harm, one-off	The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention.
Aug 8, 2023	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Aug 8, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
May 3, 2021	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 3, 2021	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 3, 2021	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 3, 2021	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
May 3, 2021	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
May 3, 2021	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
May 3, 2021	D · Potential for harm, one-off	The facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD).
May 3, 2021	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 3, 2021	D · Potential for harm, one-off	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 7).

Year	Citations	Serious (G–L)	Worst severity that year
2021	9	0	F
2023	11	0	E
2024	1	1	G ▲
2025	7	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Missouri avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	0.00	3.66	3.95	—
Registered Nurse hours	0.00	0.49	0.69	—
Weekend total nurse staffing	0.00	3.22	3.50	—
Weekend RN hours (not acuity-adjusted)	0.00	0.33	0.48	—
Total nursing staff turnover (%)	50.0	56.0	45.8	top 32% in Missouri; bottom 38% in the U.S.
RN turnover (%)	75.0	47.8	42.9	bottom 15% in Missouri; bottom 9% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 0.00, RN 0.00, weekend 0.00. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Nhc/Delaware INC	Organization	Direct Ownership Interest	NOT APPLICABLE	02/01/2000
Blackrock INC	Organization	ADP of the SNF	NOT APPLICABLE	01/20/2010
Chance, Jolie	Individual	Operational/Managerial Control	NOT APPLICABLE	03/01/2025
Chance, Jolie	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2000
Dodson, Vicki	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2019
Dodson, Vicki	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2019
Jones, Stephanie	Individual	Operational/Managerial Control	NOT APPLICABLE	07/05/2022
Jones, Stephanie	Individual	ADP of the SNF	NOT APPLICABLE	04/24/2025
Kidd, Brian	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2017
Kidd, Brian	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2017
National Health Corporation	Organization	ADP of the SNF	NOT APPLICABLE	04/21/2025
National Healthcare Corporation	Organization	Operational/Managerial Control	NOT APPLICABLE	02/01/2000
National Healthcare Corporation	Organization	ADP of the SNF	NOT APPLICABLE	04/21/2025
Nhc-Op LP	Organization	Operational/Managerial Control	NOT APPLICABLE	02/01/2000
Rector, Melvin	Individual	Managing Control - Governing Body	NOT APPLICABLE	02/01/2000
Rector, Melvin	Individual	Corporate Officer	NOT APPLICABLE	02/01/2000
Rector, Melvin	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2000
Shockley, Cassandra	Individual	Operational/Managerial Control	NOT APPLICABLE	02/16/2021
Ussery, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2000
Vanguard Group INC	Organization	ADP of the SNF	NOT APPLICABLE	11/30/2006

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
"What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Joplin Gardens	2.2 mi	Joplin, MO	★☆☆☆☆	2/5
Aspire Senior Living Joplin	3.1 mi	Joplin, MO	★☆☆☆☆	1/5
Communities of Wildwood Ranch	5.7 mi	Joplin, MO	★★★★☆	5/5
Westgate	5.7 mi	Joplin, MO	★★☆☆☆	2/5
Aspire Senior Living Webb City	7.2 mi	Webb City, MO	★☆☆☆☆	2/5
Galena Nursing & Rehab Center	8.0 mi	Galena, KS	★★☆☆☆	2/5	abuse
Quaker Hill Manor	11.9 mi	Baxter Springs, KS	★★★★☆	4/5
St Luke's Nursing and Rehabilitation	12.6 mi	Carthage, MO	★★★☆☆	4/5
Aspire Senior Living Carthage	12.9 mi	Carthage, MO	★★★☆☆	3/5
Granby House	15.7 mi	Granby, MO	★★☆☆☆	3/5
Seneca Nursing	16.0 mi	Seneca, MO	★☆☆☆☆	2/5
Medicalodges Neosho	16.7 mi	Neosho, MO	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Joplin →

Facility data as of CMS processing date 2026-08-01. CCN 265175.

The Care File

Visit checklist — NHC Healthcare, Joplin

2700 East 34th Street, Joplin, MO 64803 · 4177811737

Health inspection rating 3/5 · CMS overall 2/5· Fines (3y): $0

Most serious findings on record:

▲ Jun 24, 2024 (F-0686, Actual harm, one-off): The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Questions for the administrator:

☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
☐ "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 265175 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)