Springfield Rehabilitation & Health Care Center

Name: Springfield Rehabilitation & Health Care Center
Address: 2800 SOUTH FORT AVENUE, Springfield, MO, 65807, US
Telephone: 4178820035

2800 South Fort Avenue, Springfield, MO 65807 · Greene County · 146 certified beds · avg 122 residents/day · certified since Feb 15, 1982

Part of chain: NATIONAL HEALTHCARE CORPORATION (69 facilities, chain avg rating 4.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.61

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (28)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 10, 2026	E · Potential for harm, repeated	The facility did not observe each nurse aide's job performance or provide regular training as required.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Apr 10, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jun 17, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint
Oct 24, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
May 10, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 10, 2024	E · Potential for harm, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
May 10, 2024	E · Potential for harm, repeated	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
May 10, 2024	E · Potential for harm, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
May 10, 2024	E · Potential for harm, repeated	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
May 10, 2024	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
May 10, 2024	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
May 10, 2024	E · Potential for harm, repeated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
May 10, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 10, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 10, 2024	E · Potential for harm, repeated	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
May 10, 2024	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
May 10, 2024	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
May 10, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
May 10, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 10, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 10, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 10, 2024	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
Nov 14, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Nov 14, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jan 27, 2022	C · Minimal risk, facility-wide	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (18 → 5).

Year	Citations	Worst severity that year
2022	1	C
2023	2	D
2024	19	F
2025	1	D
2026	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Missouri avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.61	3.66	3.95	top 49% in Missouri; bottom 42% in the U.S.
Registered Nurse hours	0.87	0.49	0.69	top 6% in Missouri; top 23% in the U.S.
Weekend total nurse staffing	3.14	3.22	3.50	bottom 49% in Missouri; bottom 39% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.51	0.33	0.48	top 8% in Missouri; top 32% in the U.S.
Total nursing staff turnover (%)	43.6	56.0	45.8	top 20% in Missouri; top 46% in the U.S.
RN turnover (%)	11.8	47.8	42.9	top 6% in Missouri; top 5% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.03, RN 0.73, weekend 2.64. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Morgan Stanley Institutional Advisors LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	11/08/2024
Nhc/Delaware INC	Organization	Direct Ownership Interest	NOT APPLICABLE	12/01/2010
Bethmann, Sheri	Individual	Operational/Managerial Control	NOT APPLICABLE	05/16/2024
Bethmann, Sheri	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2025
Blackrock INC	Organization	ADP of the SNF	NOT APPLICABLE	03/20/2019
Dimensional Fund Advisors LP	Organization	ADP of the SNF	NOT APPLICABLE	03/07/2023
Dodson, Vicki	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2019
Dodson, Vicki	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2019
Harmon, Lysandra	Individual	Operational/Managerial Control	NOT APPLICABLE	04/10/2019
Kidd, Brian	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2017
Kidd, Brian	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2017
Lacey, Troy	Individual	Operational/Managerial Control	NOT APPLICABLE	01/13/2020
Lacey, Troy	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2025
Morgan Stanley	Organization	ADP of the SNF	NOT APPLICABLE	11/08/2024
National Health Corporation	Organization	ADP of the SNF	NOT APPLICABLE	01/02/2024
National Healthcare Corporation	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2010
National Healthcare Corporation	Organization	ADP of the SNF	NOT APPLICABLE	01/02/2024
Nhc-Op LP	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2010
Nhc-Op LP	Organization	ADP of the SNF	NOT APPLICABLE	01/02/2024
Rector, Melvin	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/01/2010

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How often do you evaluate your nurse aides and what ongoing training do they receive?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Magnolia Square Nursing and Rehab	0.3 mi	Springfield, MO	★★☆☆☆	2/5
Maples Health and Rehabilitation, the	0.5 mi	Springfield, MO	★★★★☆	3/5
Manor at Elfindale, the	1.4 mi	Springfield, MO	★★★★☆	4/5
Birch Pointe Health and Rehabilitation	1.5 mi	Springfield, MO	★★★☆☆	3/5
Springfield Villa	1.6 mi	Springfield, MO	★☆☆☆☆	1/5
Cox Medical Centers Meyer Orthopedic and Surgical	1.9 mi	Springfield, MO	★★★★☆	4/5
Neighborhoods at Quail Creek, the	1.9 mi	Springfield, MO	★★★☆☆	3/5
Spring Valley Health & Rehabilitation Center	2.0 mi	Springfield, MO	★★☆☆☆	1/5
Sunterra Springs Springfield	3.2 mi	Springfield, MO	★★★★☆	3/5
Wilson's Creek Nursing & Rehab	3.5 mi	Springfield, MO	★★★★★	5/5
Brookhaven Nursing & Rehab	3.5 mi	Springfield, MO	★★☆☆☆	3/5
Springfield Skilled Care Center	3.8 mi	Springfield, MO	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Springfield →

Facility data as of CMS processing date 2026-08-01. CCN 265157.

The Care File

Visit checklist — Springfield Rehabilitation & Health Care Center

2800 South Fort Avenue, Springfield, MO 65807 · 4178820035

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How often do you evaluate your nurse aides and what ongoing training do they receive?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 265157 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)