Quaker Hill Manor

Name: Quaker Hill Manor
Address: 8675 SE 72ND TERRACE, Baxter Springs, KS, 66713, US
Telephone: 6208483797

8675 SE 72nd Terrace, Baxter Springs, KS 66713 · Cherokee County · 53 certified beds · avg 40 residents/day · certified since Jul 11, 2003

Part of chain: AMERICARE SENIOR LIVING (23 facilities, chain avg rating 3.6★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.78

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (20)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 3, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Dec 3, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Dec 3, 2025	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Dec 3, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 3, 2025	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Dec 3, 2025	C · Minimal risk, facility-wide	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint
Feb 15, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 15, 2024	F · Potential for harm, facility-wide	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Feb 15, 2024	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Feb 15, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 15, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Feb 15, 2024	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Jun 16, 2022	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Jun 16, 2022	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jun 16, 2022	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (6 → 11).

Year	Citations	Worst severity that year
2022	3	D
2024	6	F
2025	11	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Kansas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.78	4.58	3.95	top 38% in Kansas; top 17% in the U.S.
Registered Nurse hours	0.99	0.81	0.69	top 24% in Kansas; top 16% in the U.S.
Weekend total nurse staffing	4.25	4.05	3.50	top 37% in Kansas; top 17% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.61	0.49	0.48	top 26% in Kansas; top 22% in the U.S.
Total nursing staff turnover (%)	42.9	48.1	45.8	top 37% in Kansas; top 44% in the U.S.
RN turnover (%)	63.6	42.0	42.9	bottom 18% in Kansas; bottom 17% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.78, RN 0.78, weekend 3.36. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 2/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Montgomery, Anna	Individual	5% or Greater Indirect Ownership Interest	50%	01/01/2013
Montgomery, Richard	Individual	5% or Greater Indirect Ownership Interest	50%	01/01/2003
R H Montgomery Properties, INC	Organization	5% or Greater Direct Ownership Interest	100%	01/01/2003
Americare Systems, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2001
Bailey, Amy	Individual	W-2 Managing Employee	NOT APPLICABLE	06/01/2019
Reiker, James	Individual	Corporate Officer	NOT APPLICABLE	04/02/2002
Reiker, James	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2000
Schade, Kyle	Individual	Corporate Officer	NOT APPLICABLE	03/01/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Galena Nursing & Rehab Center	4.3 mi	Galena, KS	★★☆☆☆	2/5	abuse
Communities of Wildwood Ranch	6.2 mi	Joplin, MO	★★★★☆	5/5
Westgate	6.2 mi	Joplin, MO	★★☆☆☆	2/5
Higher Call Nursing Center	8.2 mi	Quapaw, OK	★☆☆☆☆	1/5
Aspire Senior Living Joplin	8.8 mi	Joplin, MO	★☆☆☆☆	1/5
Joplin Gardens	9.8 mi	Joplin, MO	★☆☆☆☆	2/5
NHC Healthcare, Joplin	11.9 mi	Joplin, MO	★★☆☆☆	3/5
Medicalodges Columbus	12.0 mi	Columbus, KS	★★★☆☆	2/5
Eastwood Manor	12.5 mi	Commerce, OK	★★☆☆☆	3/5
Windridge Nursing and Rehabilitation Center	13.3 mi	Miami, OK	★★★★★	5/5
Aspire Senior Living Webb City	14.6 mi	Webb City, MO	★☆☆☆☆	2/5
Seneca Nursing	15.0 mi	Seneca, MO	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Baxter Springs →

Facility data as of CMS processing date 2026-08-01. CCN 175470.

The Care File

Visit checklist — Quaker Hill Manor

8675 SE 72nd Terrace, Baxter Springs, KS 66713 · 6208483797

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 175470 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)