NHC Healthcare, St Charles

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.34, RN 0.69, weekend 2.96.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.34 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Showing 20 of 21 parties CMS has on file for this facility; 1 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain National Healthcare Corporation — 69 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• NHC Healthcare, West Plains — West Plains, MO · overall 5/5
• Osage Beach Rehabilitation and Health Care Center — Osage Beach, MO · overall 2/5abuse
• Springfield Rehabilitation & Health Care Center — Springfield, MO · overall 5/5
• White Oak Manor-Shelby — Shelby, NC · overall 2/5
• NHC Healthcare - Anderson — Anderson, SC · overall 5/5
• NHC Healthcare - Bluffton — Okatie, SC · overall 4/5
• NHC Healthcare - Charleston — Charleston, SC · overall 2/5
• NHC Healthcare - Clinton — Clinton, SC · overall 5/5

Listed by state, then facility name — not a ranking. Showing 8 of the 68 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "How often are beds and bed rails inspected, and who does those checks?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
• "Who completes resident assessments here, and how do you check them for accuracy?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "How often do you evaluate your nurse aides and what ongoing training do they receive?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 59% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 21 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in St. Charles, MO — 15 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Sunterra Springs Dardenne Prairie — Dardenne Prairie, MO · overall 2/5
• Abbey Senior Health — O Fallon, MO · overall 3/5abuse
• Cottages of Lake St Louis — Lake Saint Louis, MO · overall 4/5
• Delmar Gardens of O'Fallon — O Fallon, MO · overall 3/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Saint Charles →