NHC Healthcare, St Charles

Name: NHC Healthcare, St Charles
Address: 35 SUGAR MAPLE LANE, Saint Charles, MO, 63303, US
Telephone: 6369468887

35 Sugar Maple Lane, Saint Charles, MO 63303 · St. Charles County · 120 certified beds · avg 92 residents/day · certified since Apr 15, 1982

Part of chain: NATIONAL HEALTHCARE CORPORATION (69 facilities, chain avg rating 4.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.00

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (8)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 20, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 20, 2024	E · Potential for harm, repeated	The facility did not regularly inspect bed frames, mattresses, and bed rails for safety, or the rails and mattresses were not attached safely to the frames.
Jun 20, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jan 19, 2024	E · Potential for harm, repeated	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Nov 10, 2022	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Nov 10, 2022	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 10, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 11, 2019	C · Minimal risk, facility-wide	The facility did not observe each nurse aide's job performance or provide regular training as required.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).

Year	Citations	Worst severity that year
2019	1	C
2022	3	E
2024	4	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Missouri avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.00	3.66	3.95	top 33% in Missouri; top 39% in the U.S.
Registered Nurse hours	0.82	0.49	0.69	top 7% in Missouri; top 26% in the U.S.
Weekend total nurse staffing	3.55	3.22	3.50	top 32% in Missouri; top 40% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.38	0.33	0.48	top 23% in Missouri; bottom 48% in the U.S.
Total nursing staff turnover (%)	59.0	56.0	45.8	bottom 43% in Missouri; bottom 18% in the U.S.
RN turnover (%)	22.2	47.8	42.9	top 17% in Missouri; top 17% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.34, RN 0.69, weekend 2.96. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Nhc/Delaware INC	Organization	Direct Ownership Interest	NOT APPLICABLE	02/01/2000
Benson, Denise	Individual	Operational/Managerial Control	NOT APPLICABLE	03/23/1998
Blackrock INC	Organization	ADP of the SNF	NOT APPLICABLE	01/20/2010
Dodson, Vicki	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2019
Dodson, Vicki	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2019
Itzkowitz, Andrea	Individual	Operational/Managerial Control	NOT APPLICABLE	01/25/2000
Itzkowitz, Andrea	Individual	ADP of the SNF	NOT APPLICABLE	01/25/2000
Kidd, Brian	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2017
Kidd, Brian	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2017
National Health Corporation	Organization	ADP of the SNF	NOT APPLICABLE	05/05/2025
National Health Investors, INC.	Organization	ADP of the SNF	NOT APPLICABLE	10/17/1991
National Healthcare Corporation	Organization	Operational/Managerial Control	NOT APPLICABLE	02/01/2000
National Healthcare Corporation	Organization	ADP of the SNF	NOT APPLICABLE	07/10/2025
Nhc-Op LP	Organization	Operational/Managerial Control	NOT APPLICABLE	02/01/2000
Peimann, Seth	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2004
Peimann, Seth	Individual	ADP of the SNF	NOT APPLICABLE	05/05/2025
Rector, Melvin	Individual	Managing Control - Governing Body	NOT APPLICABLE	02/01/2000
Rector, Melvin	Individual	Corporate Officer	NOT APPLICABLE	02/01/2000
Rector, Melvin	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2000
Ussery, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2000

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How often are beds and bed rails inspected, and who does those checks?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How often do you evaluate your nurse aides and what ongoing training do they receive?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Lewis & Clark Gardens	1.7 mi	Saint Charles, MO	★☆☆☆☆	1/5
Aspen Point Health and Rehabilitation	2.0 mi	Saint Charles, MO	★☆☆☆☆	1/5
Laurel Meadows Wellness & Rehabilitation	2.5 mi	Saint Charles, MO	★★☆☆☆	2/5
McClay Senior Care	3.3 mi	Saint Peters, MO	★★★☆☆	3/5
Windsor Estates of St Charles	3.5 mi	Saint Charles, MO	★☆☆☆☆	1/5	abuse
St Peters Rehab and Healthcare Center	4.9 mi	Saint Peters, MO	★☆☆☆☆	1/5	abuseSFF
Avenir at Mark Twain	5.0 mi	Bridgeton, MO	★☆☆☆☆	1/5
SSM Health Depaul Hospital - Anna House	5.0 mi	Bridgeton, MO	★★★☆☆	3/5
Parkwood Skilled Nursing and Rehabilitation Center	5.0 mi	Maryland Heights, MO	★☆☆☆☆	1/5
Stonebridge Maryland Heights	5.2 mi	Maryland Heights, MO	★★☆☆☆	2/5
St Peters Post Acute	5.4 mi	Saint Peters, MO	★☆☆☆☆	1/5
Ignite Medical Resort St Peters	5.4 mi	Saint Peters, MO		—/5

Compare this facility with the 3 closest →

All facilities in Saint Charles →

Facility data as of CMS processing date 2026-08-01. CCN 265166.

The Care File

Visit checklist — NHC Healthcare, St Charles

35 Sugar Maple Lane, Saint Charles, MO 63303 · 6369468887

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How often are beds and bed rails inspected, and who does those checks?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How often do you evaluate your nurse aides and what ongoing training do they receive?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 265166 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)