NHC Healthcare, Maryland Heights

Name: NHC Healthcare, Maryland Heights
Address: 2920 FEE FEE ROAD, Maryland Heights, MO, 63043, US
Telephone: 3142910121

2920 Fee Fee Road, Maryland Heights, MO 63043 · St. Louis County · 220 certified beds · avg 198 residents/day · certified since Oct 31, 1987

Part of chain: NATIONAL HEALTHCARE CORPORATION (69 facilities, chain avg rating 4.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.07

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 1, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Mar 20, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 20, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Mar 20, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 6, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
May 6, 2024	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 6, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 6, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 6, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 6, 2024	D · Potential for harm, one-off	The facility did not provide timely, quality laboratory tests to meet residents' needs.
Oct 3, 2022	E · Potential for harm, repeated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Oct 3, 2022	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Oct 3, 2022	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Oct 3, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 3, 2022	D · Potential for harm, one-off	The facility did not make sure its staff were vaccinated for COVID-19 in accordance with the federal requirements in effect at the time.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 3).

Year	Citations	Worst severity that year
2022	5	E
2024	6	E
2026	4	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Missouri avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.07	3.66	3.95	top 30% in Missouri; top 37% in the U.S.
Registered Nurse hours	0.58	0.49	0.69	top 27% in Missouri; bottom 49% in the U.S.
Weekend total nurse staffing	3.66	3.22	3.50	top 27% in Missouri; top 35% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.38	0.33	0.48	top 24% in Missouri; bottom 48% in the U.S.
Total nursing staff turnover (%)	28.6	56.0	45.8	top 2% in Missouri; top 12% in the U.S.
RN turnover (%)	5.3	47.8	42.9	top 4% in Missouri; top 2% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.45, RN 0.49, weekend 3.10. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Nhc/Delaware INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	02/01/2000
Blackrock INC	Organization	ADP of the SNF	NOT APPLICABLE	10/17/1991
Dodson, Vicki	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2019
Dodson, Vicki	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2019
Kidd, Brian	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2017
Kidd, Brian	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2017
Loraine, Jeffrey	Individual	Operational/Managerial Control	NOT APPLICABLE	05/31/2004
National Health Corporation	Organization	ADP of the SNF	NOT APPLICABLE	04/29/2025
National Healthcare Corporation	Organization	Operational/Managerial Control	NOT APPLICABLE	02/01/2000
National Healthcare Corporation	Organization	ADP of the SNF	NOT APPLICABLE	04/29/2025
Rector, Melvin	Individual	Managing Control - Governing Body	NOT APPLICABLE	02/01/2000
Rector, Melvin	Individual	Corporate Officer	NOT APPLICABLE	02/01/2000
Rector, Melvin	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2000
Sanford, Angela	Individual	Operational/Managerial Control	NOT APPLICABLE	10/22/2019
Sanford, Angela	Individual	ADP of the SNF	NOT APPLICABLE	10/22/2019
Taylor, Susan	Individual	Operational/Managerial Control	NOT APPLICABLE	03/01/2003
Taylor, Susan	Individual	ADP of the SNF	NOT APPLICABLE	08/29/2025
Ussery, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2000
Vanguard Group INC	Organization	ADP of the SNF	NOT APPLICABLE	03/27/2017

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How quickly are lab tests done and results acted on when a resident's doctor orders them?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Stonebridge Maryland Heights	0.8 mi	Maryland Heights, MO	★★☆☆☆	2/5
River Crossing Rehab and Healthcare Center	0.9 mi	Saint Louis, MO	★★☆☆☆	3/5
Parkwood Skilled Nursing and Rehabilitation Center	1.2 mi	Maryland Heights, MO	★☆☆☆☆	1/5
Avenir at Mark Twain	1.6 mi	Bridgeton, MO	★☆☆☆☆	1/5
Bentleys Extended Care	1.8 mi	Overland, MO	★☆☆☆☆	1/5	abuse
SSM Health Depaul Hospital - Anna House	1.9 mi	Bridgeton, MO	★★★☆☆	3/5
Life Care Center of Bridgeton	2.6 mi	Bridgeton, MO	★★☆☆☆	3/5
St Johns Place	3.9 mi	Saint Louis, MO	★☆☆☆☆	2/5
Creve Coeur Manor	4.0 mi	Saint Louis, MO	★☆☆☆☆	1/5
Country Villa Wellness & Rehabilitation	4.0 mi	Creve Coeur, MO	★★★☆☆	4/5
Heritage Care Center	5.5 mi	Saint Louis, MO	★☆☆☆☆	1/5	abuseSFF
Lewis & Clark Gardens	5.6 mi	Saint Charles, MO	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Maryland Heights →

Facility data as of CMS processing date 2026-08-01. CCN 265318.

The Care File

Visit checklist — NHC Healthcare, Maryland Heights

2920 Fee Fee Road, Maryland Heights, MO 63043 · 3142910121

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How quickly are lab tests done and results acted on when a resident's doctor orders them?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 265318 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)