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NHC Healthcare, Chattanooga
2700 Parkwood Ave, Chattanooga, TN 37404 (opens Google Maps) · Hamilton County · (423) 624-1533· 200 certified beds · avg 175 residents/day · certified since Jan 1, 1967 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: NATIONAL HEALTHCARE CORPORATION (69 facilities, chain avg rating 4.0★)
3/5
Health inspection rating (on-site)
inspected Oct 16, 2024
0
Serious findings on record
$0
Fines, last 3 years
3.33
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 10 inspection findings. Open the full record below to read every finding.
The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
View all 10 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Oct 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Oct 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Oct 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Jan 12, 2022 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jan 12, 2022 | E · Potential for more than minimal harm, pattern | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Jan 12, 2022 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jan 12, 2022 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Jan 12, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Jan 12, 2022 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (6 → 4).
All citationsSerious citations (G–L)
2022
All citations: 6
Serious citations (G–L): 0
2024
All citations: 4
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 6 | 0 | F |
| 2024 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityTennessee averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.33
Tennessee average: 3.62
U.S. average: 3.95
Registered Nurse hours
This facility: 0.40
Tennessee average: 0.57
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.90
Tennessee average: 3.15
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Tennessee avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.33 | 3.62 | 3.95 | bottom 38% in Tennessee; bottom 28% in the U.S. |
| Registered Nurse hours | 0.40 | 0.57 | 0.69 | bottom 24% in Tennessee; bottom 21% in the U.S. |
| Weekend total nurse staffing | 2.90 | 3.15 | 3.50 | bottom 41% in Tennessee; bottom 26% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.43 | 0.39 | 0.48 | top 33% in Tennessee; top 44% in the U.S. |
| Total nursing staff turnover (%) | 51.0 | 48.9 | 45.8 | bottom 47% in Tennessee; bottom 34% in the U.S. |
| RN turnover (%) | 26.3 | 43.2 | 42.9 | top 23% in Tennessee; top 23% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.66, RN 0.43, weekend 3.18.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.66 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for NHC Healthcare, Chattanooga. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Morgan Stanley Institutional Advisors LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/08/2024 |
| Nhc/Delaware INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 07/01/2000 |
| Bidwell, Gregory | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/01/2000 |
| Bidwell, Gregory | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2000 |
| Bidwell, Gregory | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2000 |
| Blackrock INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/20/2010 |
| Dodson, Vicki | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2019 |
| Dodson, Vicki | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2019 |
| Harnden, Celeste | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2023 |
| Harnden, Celeste | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2023 |
| Johnston, Charles | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/11/2017 |
| Kidd, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2017 |
| Kidd, Brian | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2017 |
| National Health Corporation | Organization | ADP of the SNF | NOT APPLICABLE | 05/22/2025 |
| National Healthcare Corporation | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2000 |
| National Healthcare Corporation | Organization | ADP of the SNF | NOT APPLICABLE | 05/22/2025 |
| Nhc-Op LP | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2000 |
| Raffa, Anthony J | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/18/2016 |
| Raffa, Anthony J | Individual | ADP of the SNF | NOT APPLICABLE | 03/29/2025 |
| Ussery, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2000 |
Showing 20 of 21 parties CMS has on file for this facility; 1 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain National Healthcare Corporation — 69 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- NHC Healthcare, Columbia — Columbia, TN · overall 4/5
- NHC Healthcare, Cookeville — Cookeville, TN · overall 5/5
- NHC Healthcare, Dickson — Dickson, TN · overall 5/5
- NHC Healthcare, Farragut — Knoxville, TN · overall 5/5
- NHC Healthcare, Franklin — Franklin, TN · overall 2/5
- NHC Healthcare, Ft Sanders — Knoxville, TN · overall 3/5
- NHC Healthcare, Hendersonville — Hendersonville, TN · overall 3/5
- NHC Healthcare, Johnson City — Johnson City, TN · overall 5/5
Listed by state, then facility name — not a ranking. Showing 8 of the 68 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Tennessee midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 51% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 21 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 14 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Siskin Subacute West | 2.1 mi | Chattanooga, TN | ★★★★★ | 5/5 | |
| Life Care Center of East Ridge | 4.6 mi | Chattanooga, TN | ★★★☆☆ | 3/5 | |
| NHC Healthcare Rossville | 5.4 mi | Rossville, GA | ★★☆☆☆ | 1/5 | |
| Life Care Center of Red Bank | 5.8 mi | Chattanooga, TN | ★★☆☆☆ | 2/5 | |
| Pruitthealth - Fort Oglethorpe | 6.1 mi | Fort Oglethorpe, GA | ★★★☆☆ | 3/5 | |
| Center for Advanced Rehab at Parkside, the | 6.7 mi | Rossville, GA | ★★★☆☆ | 3/5 | |
| NHC Healthcare Ft Oglethorpe | 6.8 mi | Fort Oglethorpe, GA | ★★★★★ | 4/5 | |
| The Health Center at Standifer Place | 7.0 mi | Chattanooga, TN | ★★★★☆ | 4/5 | |
| Life Care Center of Hixson | 8.0 mi | Hixson, TN | ★☆☆☆☆ | 1/5 | |
| Ascension Living Alexian Village Tennessee | 8.3 mi | Signal Mountain, TN | ★☆☆☆☆ | 1/5 | |
| Chattanooga Health and Rehab Center | 8.5 mi | Chattanooga, TN | ★☆☆☆☆ | 2/5 | |
| Life Care Center of Ooltewah | 11.5 mi | Ooltewah, TN | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Hamilton, TN — 11 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Soddy-Daisy Health Care Center — Soddy-Daisy, TN · overall 3/5
- Life Care Center of Collegedale — Collegedale, TN · overall 4/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 445013.
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