Tennessee ›Ooltewah

Life Care Center of Ooltewah

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5911 Snow Hill Road, Ooltewah, TN 37363 (opens Google Maps) · Hamilton County · (423) 531-0600· 120 certified beds · avg 77 residents/day · certified since Apr 30, 2013 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: LIFE CARE CENTERS OF AMERICA (194 facilities, chain avg rating 3.4★)

4/5
Health inspection rating (on-site)
inspected Dec 14, 2022
0
Serious findings on record
$0
Fines, last 3 years
3.78
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 6 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684

  2. D · Potential for more than minimal harm, isolated

    The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689

  3. D · Potential for more than minimal harm, isolated

    The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. F-0842

View all 6 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Dec 14, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Dec 14, 2022D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Dec 14, 2022D · Potential for more than minimal harm, isolatedThe facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842
Sep 25, 2019D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Sep 26, 2018D · Potential for more than minimal harm, isolatedThe facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655
Sep 26, 2018D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2018
All citations: 2
Serious citations (G–L): 0
2019
All citations: 1
Serious citations (G–L): 0
2022
All citations: 3
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
201820D
201910D
202230D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityTennessee averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.78
Tennessee average: 3.62
U.S. average: 3.95
Registered Nurse hours
This facility: 0.95
Tennessee average: 0.57
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.06
Tennessee average: 3.15
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityTennessee avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.783.623.95top 31% in Tennessee; top 50% in the U.S.
Registered Nurse hours0.950.570.69top 7% in Tennessee; top 18% in the U.S.
Weekend total nurse staffing3.063.153.50top 48% in Tennessee; bottom 34% in the U.S.
Weekend RN hours (not acuity-adjusted)0.610.390.48top 11% in Tennessee; top 22% in the U.S.
Total nursing staff turnover (%)51.148.945.8bottom 47% in Tennessee; bottom 34% in the U.S.
RN turnover (%)43.543.242.9bottom 46% in Tennessee; bottom 46% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.25, RN 1.06, weekend 3.44.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.25 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Life Care Center of Ooltewah. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / managerTypeRoleStakeSince
Developers Investment Company INCOrganizationIndirect Ownership InterestNOT APPLICABLE12/31/1991
Preston, ForrestIndividualIndirect Ownership InterestNOT APPLICABLE12/31/1991
Borja, AshleyIndividualManaging Control - Governing BodyNOT APPLICABLE01/16/2020
Borja, AshleyIndividualOperational/Managerial ControlNOT APPLICABLE01/16/2020
Borja, AshleyIndividualADP of the SNFNOT APPLICABLE03/10/2025
Cross, CindyIndividualCorporate OfficerNOT APPLICABLE03/08/2012
Developers Investment Company INCOrganizationOperational/Managerial ControlNOT APPLICABLE02/07/2013
Fletcher, ToddIndividualOperational/Managerial ControlNOT APPLICABLE12/13/2024
Henry, TerryIndividualCorporate OfficerNOT APPLICABLE03/08/2012
Lay, LisaIndividualCorporate DirectorNOT APPLICABLE04/24/2017
Lay, LisaIndividualCorporate OfficerNOT APPLICABLE02/09/2018
Life Care Affiliates IIOrganizationOperational/Managerial ControlNOT APPLICABLE12/31/1991
Life Care Affiliates IIOrganizationGeneral Partnership InterestNOT APPLICABLE12/31/1991
Life Care Affiliates IIOrganizationADP of the SNFNOT APPLICABLE03/16/2012
Life Care Centers of America, INC.OrganizationOperational/Managerial ControlNOT APPLICABLE03/08/2012
Life Care Centers of America, INC.OrganizationADP of the SNFNOT APPLICABLE03/10/2025
Murphy, JoshuaIndividualOperational/Managerial ControlNOT APPLICABLE09/16/2021
Murphy, JoshuaIndividualADP of the SNFNOT APPLICABLE03/10/2025
Ooltewah Medical Investors LPOrganizationOperational/Managerial ControlNOT APPLICABLE02/07/2013
Ooltewah Medical Investors LPOrganizationADP of the SNFNOT APPLICABLE03/16/2012

Showing 20 of 31 parties CMS has on file for this facility; 11 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Life Care Centers of America — 194 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 193 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "How do you keep residents' medical records accurate, complete, and secure?"
  • "Who completes resident assessments here, and how do you check them for accuracy?"
  • "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 51% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 31 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 18 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Life Care Center of Collegedale3.0 miCollegedale, TN★★★★☆3/5
Chattanooga Health and Rehab Center4.3 miChattanooga, TN★☆☆☆☆2/5
The Health Center at Standifer Place4.8 miChattanooga, TN★★★★☆4/5
Tennessee State Veterans Home- Cleveland10.1 miCleveland, TN★★☆☆☆2/5abuse
Life Care Center of Hixson10.1 miHixson, TN★☆☆☆☆1/5
Life Care Center of East Ridge10.6 miChattanooga, TN★★★☆☆3/5
NHC Healthcare, Chattanooga11.5 miChattanooga, TN★★★★☆3/5
Soddy-Daisy Health Care Center11.7 miSoddy-Daisy, TN★★★☆☆3/5
Life Care Center of Cleveland12.6 miCleveland, TN★★☆☆☆2/5
Signature Healthcare of Cleveland12.7 miCleveland, TN★★★☆☆2/5
Bradley Health Care & Rehab12.9 miCleveland, TN★☆☆☆☆2/5
Siskin Subacute West13.4 miChattanooga, TN★★★★★5/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Hamilton, TN — 11 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Ooltewah →

Facility data as of CMS processing date 2026-08-01. CCN 445511.

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