Life Care Center of East Ridge

Name: Life Care Center of East Ridge
Address: 1502 MCDONALD ROAD, Chattanooga, TN, 37412, US
Telephone: 4238941254

1502 McDonald Road, Chattanooga, TN 37412 · Hamilton County · 108 certified beds · avg 84 residents/day · certified since Jun 13, 2017

Part of chain: LIFE CARE CENTERS OF AMERICA (194 facilities, chain avg rating 3.4★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.97

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (14)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 21, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 21, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Aug 21, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Aug 21, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 21, 2025	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Jun 5, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jun 5, 2024	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Jun 5, 2024	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Jun 5, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 5, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jul 20, 2022	E · Potential for harm, repeated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jul 20, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jul 20, 2022	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Jul 20, 2022	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 5).

Year	Citations	Worst severity that year
2022	4	E
2024	5	D
2025	5	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Tennessee avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.97	3.62	3.95	top 22% in Tennessee; top 41% in the U.S.
Registered Nurse hours	0.72	0.57	0.69	top 21% in Tennessee; top 34% in the U.S.
Weekend total nurse staffing	3.65	3.15	3.50	top 16% in Tennessee; top 35% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.44	0.39	0.48	top 31% in Tennessee; top 42% in the U.S.
Total nursing staff turnover (%)	48.0	48.9	45.8	top 45% in Tennessee; bottom 42% in the U.S.
RN turnover (%)	47.1	43.2	42.9	bottom 40% in Tennessee; bottom 40% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.43, RN 0.81, weekend 4.07. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Developers Investment Company INC	Organization	Direct Ownership Interest	NOT APPLICABLE	12/02/2016
Preston, Forrest	Individual	Direct Ownership Interest	NOT APPLICABLE	12/02/2016
Preston, Forrest	Individual	Indirect Ownership Interest	NOT APPLICABLE	12/01/2016
Bryce, Marian	Individual	Operational/Managerial Control	NOT APPLICABLE	10/22/2020
Bryce, Marian	Individual	ADP of the SNF	NOT APPLICABLE	02/27/2025
Center, Parker	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/21/2021
Center, Parker	Individual	Operational/Managerial Control	NOT APPLICABLE	01/21/2021
Center, Parker	Individual	ADP of the SNF	NOT APPLICABLE	02/27/2025
Cross, Cindy	Individual	Corporate Officer	NOT APPLICABLE	12/13/2016
Developers Investment Company INC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/02/2016
Fletcher, Todd	Individual	Operational/Managerial Control	NOT APPLICABLE	12/13/2024
Henry, Terry	Individual	Corporate Officer	NOT APPLICABLE	12/13/2016
Jones, Charlene	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/09/2024
Jones, Charlene	Individual	Operational/Managerial Control	NOT APPLICABLE	01/09/2024
Lay, Lisa	Individual	Corporate Officer	NOT APPLICABLE	02/09/2018
Life Care Centers of America, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	12/13/2016
Life Care Centers of America, INC.	Organization	ADP of the SNF	NOT APPLICABLE	02/27/2025
Preston, Aubrey	Individual	Operational/Managerial Control	NOT APPLICABLE	12/13/2024
Preston, Forrest	Individual	ADP of the SNF	NOT APPLICABLE	03/03/2017
Solomon, Jennifer	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/01/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
NHC Healthcare Ft Oglethorpe	3.3 mi	Fort Oglethorpe, GA	★★★★★	4/5
Pruitthealth - Fort Oglethorpe	3.3 mi	Fort Oglethorpe, GA	★★★☆☆	3/5
NHC Healthcare, Chattanooga	4.6 mi	Chattanooga, TN	★★★★☆	3/5
Center for Advanced Rehab at Parkside, the	4.6 mi	Rossville, GA	★★★☆☆	3/5
NHC Healthcare Rossville	5.3 mi	Rossville, GA	★★☆☆☆	1/5
The Health Center at Standifer Place	6.0 mi	Chattanooga, TN	★★★★☆	4/5
Siskin Subacute West	6.3 mi	Chattanooga, TN	★★★★★	5/5
Chattanooga Health and Rehab Center	6.5 mi	Chattanooga, TN	★☆☆☆☆	2/5
Life Care Center of Collegedale	9.9 mi	Collegedale, TN	★★★★☆	3/5
Life Care Center of Red Bank	10.3 mi	Chattanooga, TN	★★☆☆☆	2/5
Life Care Center of Ooltewah	10.6 mi	Ooltewah, TN	★★★★☆	4/5
Life Care Center of Hixson	11.3 mi	Hixson, TN	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Chattanooga →

Facility data as of CMS processing date 2026-08-01. CCN 445528.

The Care File

Visit checklist — Life Care Center of East Ridge

1502 McDonald Road, Chattanooga, TN 37412 · 4238941254

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 445528 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)