Life Care Center of Hixson
5798 Hixson Home Place, Hixson, TN 37343 · Hamilton County · 108 certified beds · avg 85 residents/day · certified since Oct 1, 1996
Part of chain: LIFE CARE CENTERS OF AMERICA (194 facilities, chain avg rating 3.4★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · May 2, 2026 · F-0684
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: May 25, 2026 (Deficient, Provider has date of correction)
All citations in the current public record (8)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 2, 2026 | ▲ J · Immediate jeopardy, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| May 2, 2026 | F · Potential for harm, facility-wide | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| May 2, 2026 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| May 2, 2026 | D · Potential for harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Oct 12, 2022 | D · Potential for harm, one-off | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. |
| Oct 12, 2022 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Oct 12, 2022 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Oct 12, 2022 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 4 | 0 | D |
| 2026 | 4 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $22,205.
| Date | Type | Amount / length |
|---|---|---|
| May 2, 2026 | Fine | $22,205 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Tennessee avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.87 | 3.62 | 3.95 | top 26% in Tennessee; top 45% in the U.S. |
| Registered Nurse hours | 0.62 | 0.57 | 0.69 | top 32% in Tennessee; top 46% in the U.S. |
| Weekend total nurse staffing | 3.38 | 3.15 | 3.50 | top 24% in Tennessee; top 48% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.49 | 0.39 | 0.48 | top 24% in Tennessee; top 34% in the U.S. |
| Total nursing staff turnover (%) | 44.0 | 48.9 | 45.8 | top 37% in Tennessee; top 47% in the U.S. |
| RN turnover (%) | 50.0 | 43.2 | 42.9 | bottom 37% in Tennessee; bottom 39% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.17, RN 0.66, weekend 3.64. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 4/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bryce, Marian | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/22/2020 |
| Bryce, Marian | Individual | ADP of the SNF | NOT APPLICABLE | 03/04/2025 |
| Cerino Sagrero, Jonathan | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/01/2024 |
| Cerino Sagrero, Jonathan | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2024 |
| Cerino Sagrero, Jonathan | Individual | ADP of the SNF | NOT APPLICABLE | 03/04/2025 |
| Cross, Cindy | Individual | Corporate Officer | NOT APPLICABLE | 09/01/2016 |
| Crum, Shirley | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/22/2024 |
| Crum, Shirley | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/22/2024 |
| Fletcher, Todd | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/24/2015 |
| Henry, Terry | Individual | Corporate Officer | NOT APPLICABLE | 08/16/1999 |
| Lay, Lisa | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/24/2015 |
| Life Care Centers of America, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/24/2015 |
| Life Care Centers of America, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 03/04/2025 |
| Preston, Aubrey | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/27/2024 |
| Preston, Forrest | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/24/2015 |
| Preston, Forrest | Individual | ADP of the SNF | NOT APPLICABLE | 11/23/2010 |
| Solomon, Jennifer | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/01/2019 |
| Solomon, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2019 |
| Swanker, Richard | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/24/2015 |
| Thurmond, Joan | Individual | Corporate Officer | NOT APPLICABLE | 09/01/2016 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Life Care Center of Red Bank | 6.2 mi | Chattanooga, TN | ★★☆☆☆ | 2/5 | |
| Soddy-Daisy Health Care Center | 6.3 mi | Soddy-Daisy, TN | ★★★☆☆ | 3/5 | |
| NHC Healthcare, Chattanooga | 8.0 mi | Chattanooga, TN | ★★★★☆ | 3/5 | |
| Ascension Living Alexian Village Tennessee | 8.0 mi | Signal Mountain, TN | ★☆☆☆☆ | 1/5 | |
| The Health Center at Standifer Place | 8.4 mi | Chattanooga, TN | ★★★★☆ | 4/5 | |
| Siskin Subacute West | 8.4 mi | Chattanooga, TN | ★★★★★ | 5/5 | |
| Life Care Center of Ooltewah | 10.1 mi | Ooltewah, TN | ★★★★☆ | 4/5 | |
| Chattanooga Health and Rehab Center | 10.3 mi | Chattanooga, TN | ★☆☆☆☆ | 2/5 | |
| Life Care Center of East Ridge | 11.3 mi | Chattanooga, TN | ★★★☆☆ | 3/5 | |
| Life Care Center of Collegedale | 12.4 mi | Collegedale, TN | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 445380.