NHC Healthcare, Farragut

Name: NHC Healthcare, Farragut
Address: 120 CAVETT HILL LANE, Knoxville, TN, 37922, US
Telephone: 8657774000

120 Cavett Hill Lane, Knoxville, TN 37922 · Knox County · 106 certified beds · avg 91 residents/day · certified since Oct 5, 1998

Part of chain: NATIONAL HEALTHCARE CORPORATION (69 facilities, chain avg rating 4.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.01

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (14)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 11, 2026	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Feb 11, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Sep 13, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 13, 2023	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Sep 13, 2023	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Sep 13, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Sep 13, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Sep 13, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Sep 13, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Sep 13, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Sep 13, 2023	D · Potential for harm, one-off	The facility did not make sure its nurse aides were properly trained — aides working more than 4 months must be trained and competent, and newer aides must be enrolled in training.
Sep 13, 2023	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Sep 13, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Jan 30, 2020	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (11 → 2).

Year	Citations	Worst severity that year
2020	1	E
2023	11	F
2026	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Tennessee avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.01	3.62	3.95	top 21% in Tennessee; top 39% in the U.S.
Registered Nurse hours	0.88	0.57	0.69	top 9% in Tennessee; top 22% in the U.S.
Weekend total nurse staffing	3.52	3.15	3.50	top 19% in Tennessee; top 41% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.54	0.39	0.48	top 16% in Tennessee; top 29% in the U.S.
Total nursing staff turnover (%)	46.2	48.9	45.8	top 41% in Tennessee; bottom 47% in the U.S.
RN turnover (%)	25.0	43.2	42.9	top 18% in Tennessee; top 20% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.15, RN 0.91, weekend 3.64. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Morgan Stanley Institutional Advisors LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	11/08/2024
Blackrock INC	Organization	ADP of the SNF	NOT APPLICABLE	03/20/2019
Davis, James	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2021
Davis, James	Individual	ADP of the SNF	NOT APPLICABLE	03/12/2025
Dimensional Fund Advisors LP	Organization	ADP of the SNF	NOT APPLICABLE	03/07/2023
Dodson, Vicki	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2019
Dodson, Vicki	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2019
Kidd, Brian	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2017
Kidd, Brian	Individual	ADP of the SNF	NOT APPLICABLE	05/31/2023
Lane, Karla	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2000
Lane, Karla	Individual	ADP of the SNF	NOT APPLICABLE	03/14/2025
Moersdorf, Christina	Individual	Operational/Managerial Control	NOT APPLICABLE	07/28/2008
Morgan Stanley	Organization	ADP of the SNF	NOT APPLICABLE	11/08/2024
Nason Jr., Howard	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/18/2016
Nason Jr., Howard	Individual	Corporate Officer	NOT APPLICABLE	04/18/2016
Nason Jr., Howard	Individual	Operational/Managerial Control	NOT APPLICABLE	04/18/2016
National Health Corporation	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2000
National Healthcare Corporation	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2000
National Healthcare Corporation	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2000
Nhc-Op LP	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2000

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Wellpark Health and Rehabilitation	7.6 mi	Knoxville, TN	★★★☆☆	2/5
Life Care Center of Blount County	7.6 mi	Louisville, TN	★★★☆☆	2/5
Legacy Park Health and Rehabilitation	7.6 mi	Knoxville, TN	★☆☆☆☆	2/5
Senator Ben Atchley State Veterans' Home	8.1 mi	Knoxville, TN	★★★★★	5/5
West Hills Health and Rehab	8.3 mi	Knoxville, TN	★★★☆☆	4/5
Lyonsview Health and Rehabilitation Center	9.0 mi	Knoxville, TN	★☆☆☆☆	1/5	SFF
Fairpark Health and Rehabilitation	11.6 mi	Maryville, TN	★★☆☆☆	1/5
Shannondale of Maryville Health Care Center	12.2 mi	Maryville, TN	★★★★★	4/5
Foothills Transitional Care and Rehabilitation	12.3 mi	Maryville, TN	★★☆☆☆	2/5
Diversicare of Oak Ridge	12.5 mi	Oak Ridge, TN	★☆☆☆☆	1/5	SFF
NHC Healthcare, Ft Sanders	12.6 mi	Knoxville, TN	★★★☆☆	2/5
Ocoee Transitional Care Center LLC	12.8 mi	Maryville, TN	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Knoxville →

Facility data as of CMS processing date 2026-08-01. CCN 445415.

The Care File

Visit checklist — NHC Healthcare, Farragut

120 Cavett Hill Lane, Knoxville, TN 37922 · 8657774000

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 445415 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)