NHC Healthcare, Franklin

Name: NHC Healthcare, Franklin
Address: 216 FAIRGROUND ST, Franklin, TN, 37064, US
Telephone: 6157900154

216 Fairground St, Franklin, TN 37064 · Williamson County · 80 certified beds · avg 71 residents/day · certified since Jul 14, 1980

Part of chain: NATIONAL HEALTHCARE CORPORATION (69 facilities, chain avg rating 4.0★)

2/5

Health inspection rating (on-site)

Serious findings on record

$62,491

Fines, last 3 years

3.76

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Oct 24, 2025 · F-0726 · triggered by a complaint

The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.

Why it matters: Undertrained caregivers are more likely to miss warning signs and make care mistakes.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Nov 18, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Oct 24, 2025	▲ J · Immediate jeopardy, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint
Sep 29, 2022	D · Potential for harm, one-off	The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences.
Sep 29, 2022	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Sep 29, 2022	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Sep 29, 2022	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Sep 29, 2022	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Sep 29, 2022	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 20, 2018	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 20, 2018	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2018	2	0	E
2022	6	0	D
2025	1	1	J ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $62,491.

Date	Type	Amount / length
Oct 24, 2025	Fine	$62,491

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Tennessee avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.76	3.62	3.95	top 32% in Tennessee; bottom 50% in the U.S.
Registered Nurse hours	0.65	0.57	0.69	top 28% in Tennessee; top 42% in the U.S.
Weekend total nurse staffing	3.22	3.15	3.50	top 34% in Tennessee; bottom 43% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.28	0.39	0.48	bottom 36% in Tennessee; bottom 27% in the U.S.
Total nursing staff turnover (%)	55.3	48.9	45.8	bottom 30% in Tennessee; bottom 24% in the U.S.
RN turnover (%)	46.7	43.2	42.9	bottom 41% in Tennessee; bottom 41% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.49, RN 0.60, weekend 2.99. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Morgan Stanley Institutional Advisors LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	11/08/2024
Nhc/Delaware INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	07/01/2000
Blackrock INC	Organization	ADP of the SNF	NOT APPLICABLE	01/20/2010
Bullock, Sally	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2021
Bullock, Sally	Individual	ADP of the SNF	NOT APPLICABLE	06/11/2025
Dodson, Vicki	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2019
Dodson, Vicki	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2019
Kidd, Brian	Individual	Operational/Managerial Control	NOT APPLICABLE	05/31/2023
Kidd, Brian	Individual	ADP of the SNF	NOT APPLICABLE	05/31/2023
National Health Corporation	Organization	ADP of the SNF	NOT APPLICABLE	06/11/2025
National Healthcare Corporation	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2000
National Healthcare Corporation	Organization	ADP of the SNF	NOT APPLICABLE	06/11/2025
Nhc-Op LP	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2000
Norris, Chelsey	Individual	Operational/Managerial Control	NOT APPLICABLE	10/12/2018
Norris, Chelsey	Individual	ADP of the SNF	NOT APPLICABLE	03/18/2025
Shelly, Timothy	Individual	Operational/Managerial Control	NOT APPLICABLE	07/12/2024
Ussery, Robert	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	03/18/2025
Vanguard Group INC	Organization	ADP of the SNF	NOT APPLICABLE	11/30/2006
Vincent, Brandon	Individual	Managing Control - Governing Body	NOT APPLICABLE	08/19/2024
Vincent, Brandon	Individual	Corporate Officer	NOT APPLICABLE	08/19/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"How are residents and families included in care plan meetings, and how often do those meetings happen?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Franklin Wellness and Rehabilitation Center	0.5 mi	Franklin, TN	★★☆☆☆	1/5
Mulberry Health & Rehabilitation	0.5 mi	Franklin, TN	★☆☆☆☆	1/5	SFF
NHC Place at Cool Springs	3.2 mi	Franklin, TN	★★★★☆	4/5
Somerfield at the Heritage	8.2 mi	Brentwood, TN	★★★★★	5/5
NHC Place at the Trace	10.0 mi	Nashville, TN	★★★★★	4/5
The Reserve at Spring Hill	12.1 mi	Spring Hill, TN	★★★★★	5/5
West Meade Place	12.4 mi	Nashville, TN	★★★★★	4/5
The Meadows	12.4 mi	Nashville, TN	★★★☆☆	2/5
Woodcrest at Blakeford	13.2 mi	Nashville, TN	★★★★☆	3/5
Bethany Center for Rehabilitation and Healing LLC	13.3 mi	Nashville, TN	★☆☆☆☆	2/5
Green Hills Center for Rehabilitation and Healing	13.9 mi	Nashville, TN	★★★☆☆	2/5
The Health Center at Richland Place	15.5 mi	Nashville, TN	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Franklin →

Facility data as of CMS processing date 2026-08-01. CCN 445127.

The Care File

Visit checklist — NHC Healthcare, Franklin

216 Fairground St, Franklin, TN 37064 · 6157900154

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $62,491

Most serious findings on record:

▲ Oct 24, 2025 (F-0726, Immediate jeopardy, one-off): The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.

Questions for the administrator:

☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "How are residents and families included in care plan meetings, and how often do those meetings happen?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 445127 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)