NHC Healthcare, Chattanooga
2700 Parkwood Ave, Chattanooga, TN 37404 · Hamilton County · 200 certified beds · avg 175 residents/day · certified since Jan 1, 1967
Part of chain: NATIONAL HEALTHCARE CORPORATION (69 facilities, chain avg rating 4.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (10)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 16, 2024 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Oct 16, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Oct 16, 2024 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 16, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jan 12, 2022 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 12, 2022 | E · Potential for harm, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Jan 12, 2022 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jan 12, 2022 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jan 12, 2022 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Jan 12, 2022 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (6 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 6 | 0 | F |
| 2024 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Tennessee avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.33 | 3.62 | 3.95 | bottom 38% in Tennessee; bottom 28% in the U.S. |
| Registered Nurse hours | 0.40 | 0.57 | 0.69 | bottom 24% in Tennessee; bottom 21% in the U.S. |
| Weekend total nurse staffing | 2.90 | 3.15 | 3.50 | bottom 41% in Tennessee; bottom 26% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.43 | 0.39 | 0.48 | top 33% in Tennessee; top 44% in the U.S. |
| Total nursing staff turnover (%) | 51.0 | 48.9 | 45.8 | bottom 47% in Tennessee; bottom 34% in the U.S. |
| RN turnover (%) | 26.3 | 43.2 | 42.9 | top 23% in Tennessee; top 23% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.66, RN 0.43, weekend 3.18. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Morgan Stanley Institutional Advisors LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/08/2024 |
| Nhc/Delaware INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 07/01/2000 |
| Bidwell, Gregory | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/01/2000 |
| Bidwell, Gregory | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2000 |
| Bidwell, Gregory | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2000 |
| Blackrock INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/20/2010 |
| Dodson, Vicki | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2019 |
| Dodson, Vicki | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2019 |
| Harnden, Celeste | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2023 |
| Harnden, Celeste | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2023 |
| Johnston, Charles | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/11/2017 |
| Kidd, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2017 |
| Kidd, Brian | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2017 |
| National Health Corporation | Organization | ADP of the SNF | NOT APPLICABLE | 05/22/2025 |
| National Healthcare Corporation | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2000 |
| National Healthcare Corporation | Organization | ADP of the SNF | NOT APPLICABLE | 05/22/2025 |
| Nhc-Op LP | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2000 |
| Raffa, Anthony J | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/18/2016 |
| Raffa, Anthony J | Individual | ADP of the SNF | NOT APPLICABLE | 03/29/2025 |
| Ussery, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2000 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Siskin Subacute West | 2.1 mi | Chattanooga, TN | ★★★★★ | 5/5 | |
| Life Care Center of East Ridge | 4.6 mi | Chattanooga, TN | ★★★☆☆ | 3/5 | |
| NHC Healthcare Rossville | 5.4 mi | Rossville, GA | ★★☆☆☆ | 1/5 | |
| Life Care Center of Red Bank | 5.8 mi | Chattanooga, TN | ★★☆☆☆ | 2/5 | |
| Pruitthealth - Fort Oglethorpe | 6.1 mi | Fort Oglethorpe, GA | ★★★☆☆ | 3/5 | |
| Center for Advanced Rehab at Parkside, the | 6.7 mi | Rossville, GA | ★★★☆☆ | 3/5 | |
| NHC Healthcare Ft Oglethorpe | 6.8 mi | Fort Oglethorpe, GA | ★★★★★ | 4/5 | |
| The Health Center at Standifer Place | 7.0 mi | Chattanooga, TN | ★★★★☆ | 4/5 | |
| Life Care Center of Hixson | 8.0 mi | Hixson, TN | ★☆☆☆☆ | 1/5 | |
| Ascension Living Alexian Village Tennessee | 8.3 mi | Signal Mountain, TN | ★☆☆☆☆ | 1/5 | |
| Chattanooga Health and Rehab Center | 8.5 mi | Chattanooga, TN | ★☆☆☆☆ | 2/5 | |
| Life Care Center of Ooltewah | 11.5 mi | Ooltewah, TN | ★★★★☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 445013.