How to file a complaint about care →
No fines or payment denials in the published 3-year window.
11141 Warwick Blvd, Newport News, VA 23601 (opens Google Maps) · Newport News City County · (757) 595-3733· 60 certified beds · avg 55 residents/day · certified since May 29, 2003 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: MARQUIS HEALTH SERVICES (87 facilities, chain avg rating 3.0★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 27 inspection findings. Open the full record below to read every finding.
The facility did not keep residents' personal and medical information private and confidential. · from a complaint F-0583
The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · from a complaint F-0740
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint F-0584
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 19, 2025 | E · Potential for more than minimal harm, pattern | The facility did not keep residents' personal and medical information private and confidential. · from a complaint · F-0583 |
| Mar 19, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · from a complaint · F-0740 |
| Mar 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584 |
| Mar 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Mar 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Mar 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Mar 19, 2025 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · from a complaint · F-0693 |
| Mar 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep complete, dated laboratory records in residents' files. · from a complaint · F-0775 |
| Mar 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Mar 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Apr 22, 2021 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Apr 22, 2021 | E · Potential for more than minimal harm, pattern | The facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD). · F-0742 |
| Apr 22, 2021 | E · Potential for more than minimal harm, pattern | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. · F-0791 |
| Apr 22, 2021 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580 |
| Apr 22, 2021 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Apr 22, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Apr 22, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Apr 22, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · F-0740 |
| Apr 22, 2021 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Apr 22, 2021 | D · Potential for more than minimal harm, isolated | The facility did not keep signed and dated reports of x-rays and other diagnostic tests in residents' records. · F-0779 |
| Apr 22, 2021 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Apr 22, 2021 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| May 31, 2019 | E · Potential for more than minimal harm, pattern | The facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697 |
| May 31, 2019 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| May 31, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults. · F-0687 |
| May 31, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| May 31, 2019 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
Citations from standard inspections stayed about the same across the last two inspection cycles (12 → 10).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 5 | 0 | E |
| 2021 | 12 | 0 | E |
| 2025 | 10 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Virginia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.26 | 3.67 | 3.95 | bottom 42% in Virginia; bottom 24% in the U.S. |
| Registered Nurse hours | 0.74 | 0.66 | 0.69 | top 19% in Virginia; top 32% in the U.S. |
| Weekend total nurse staffing | 2.83 | 3.21 | 3.50 | bottom 42% in Virginia; bottom 22% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.34 | 0.46 | 0.48 | top 50% in Virginia; bottom 40% in the U.S. |
| Total nursing staff turnover (%) | 71.4 | 48.1 | 45.8 | bottom 4% in Virginia; bottom 5% in the U.S. |
| RN turnover (%) | — | 48.2 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.39, RN 0.77, weekend 2.94.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.39 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Newport Post Acute. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation · changed ownership in the last 12 months
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Kahanow, Aviva | Individual | Indirect Ownership Interest | NOT APPLICABLE | 09/10/2025 |
| Newport Operator Holdco LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/10/2025 |
| Rokeach, Fraide | Individual | Indirect Ownership Interest | NOT APPLICABLE | 09/10/2025 |
| Berczek, Stephen | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/11/2025 |
| Flagler, Osher | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 09/08/2025 |
| Healthcare Services Group INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/10/2025 |
| Healthcare Services Group INC | Organization | ADP of the SNF | NOT APPLICABLE | 09/08/2025 |
| Law, Joseph | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/10/2025 |
| Law, Joseph | Individual | ADP of the SNF | NOT APPLICABLE | 09/10/2025 |
| Levovitz, Tzvi | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 09/08/2025 |
| Marquis Limited LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/10/2025 |
| Marquis Limited LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/08/2025 |
| Mason, Mackenzie | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/31/2025 |
| Mason, Mackenzie | Individual | ADP of the SNF | NOT APPLICABLE | 12/31/2025 |
| NFR 2020 Irrv Tr | Organization | ADP of the SNF | NOT APPLICABLE | 09/15/2025 |
| Posen, Mindee | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/10/2025 |
| Quinto Nexgen LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/15/2025 |
| Rokowsky, Yitzchok | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 09/08/2025 |
| Rsbrmk Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/15/2025 |
| SK Nexgen Tr | Organization | ADP of the SNF | NOT APPLICABLE | 09/15/2025 |
Showing 20 of 32 parties CMS has on file for this facility; 12 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Marquis Health Services — 87 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 86 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Atlantic View Post Acute | 1.5 mi | Newport News, VA | ★★☆☆☆ | 2/5 | |
| Langley Post Acute | 2.5 mi | Hampton, VA | ★★★☆☆ | 3/5 | |
| The Chesapeake | 3.2 mi | Newport News, VA | ★★★☆☆ | 3/5 | |
| Hampton Health & Rehab Center, LLC | 3.5 mi | Hampton, VA | ★★★☆☆ | 2/5 | |
| Newport News Nursing & Rehab | 4.1 mi | Newport News, VA | ★☆☆☆☆ | 1/5 | abuse |
| Marcella Post Acute | 4.4 mi | Hampton, VA | ★★☆☆☆ | 2/5 | |
| Riverside Lifelong H & R Warwick Forest | 5.7 mi | Newport News, VA | ★☆☆☆☆ | 1/5 | |
| Waterview Health & Rehab Center | 6.6 mi | Hampton, VA | ★☆☆☆☆ | 1/5 | |
| Bayside of Poquoson Health and Rehab | 6.7 mi | Poquoson, VA | ★★☆☆☆ | 2/5 | |
| Old Dominion Rehabilitation and Nursing | 6.9 mi | Newport News, VA | ★☆☆☆☆ | 1/5 | abuse |
| Regency Health and Rehabilitation Center | 7.8 mi | Yorktown, VA | ★★☆☆☆ | 3/5 | |
| Riverside Lifelong Health & Rehab Smithfield | 8.7 mi | Smithfield, VA | ★★★★☆ | 4/5 |
Facility data as of CMS processing date 2026-08-01. CCN 495368.
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