Regency Health and Rehabilitation Center

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.17, RN 0.30, weekend 2.49.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.17 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 19 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Lifeworks Rehab — 64 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Riverside Health & Rehab Cntr — Danville, VA · overall 3/5
• Salem Health & Rehabilitation — Salem, VA · overall 1/5
• Springtree Healthcare & Rehab Center — Roanoke, VA · overall 3/5
• Stanleytown Health and Rehabilitation Center — Bassett, VA · overall 4/5
• Valley Rehabilitation and Nursing Center — Chilhowie, VA · overall 4/5
• Virginia Beach Healthcare and Rehab Center — Virginia Beach, VA · overall 1/5abuse
• Westport Rehabilitation and Nursing Center — Richmond, VA · overall 1/5
• Pike Creek Nursing & Rehabilitation Center — Wilmington, DE · overall 2/5SFF

Listed by state, then facility name — not a ranking. Showing 8 of the 63 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "How do you keep residents' medical records accurate, complete, and secure?"
• "Where do you post your daily staffing numbers, and can I see today's?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "How many hours a day is a registered nurse physically in the building, including weekends?"
• "If my family member falls or their condition changes, exactly when and how will I be notified?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Virginia midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 69% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 19 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Yorktown →