Southampton Rehabilitation and Healthcare Center

Name: Southampton Rehabilitation and Healthcare Center
Address: 7246 FOREST HILL AVE, Richmond, VA, 23225, US
Telephone: 8043207901

7246 Forest Hill Ave, Richmond, VA 23225 · Richmond City County · 195 certified beds · avg 182 residents/day · certified since Jul 20, 2017

Part of chain: MARQUIS HEALTH SERVICES (87 facilities, chain avg rating 3.0★)

2/5

Health inspection rating (on-site)

Serious findings on record

$36,283

Fines, last 3 years

2.36

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Feb 6, 2026 · F-0627 · triggered by a complaint

The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely.

Why it matters: A rushed or poorly planned move can leave a resident somewhere that can't meet their needs.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Feb 24, 2026 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Feb 27, 2024 · F-0600 · triggered by a complaint

The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jan 8, 2024 (Past Non-Compliance)

▲ Actual harm, one-off · Oct 4, 2018 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Nov 6, 2018 (Deficient, Provider has date of correction)

All citations in the current public record (49)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 6, 2026	▲ J · Immediate jeopardy, one-off	The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely. · from a complaint
Feb 6, 2026	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint
Feb 6, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Feb 6, 2026	D · Potential for harm, one-off	The facility did not provide the social services residents need — such as counseling, help with adjustment, or connecting to outside resources — to achieve the best possible quality of life. · from a complaint
Jun 12, 2025	E · Potential for harm, repeated	The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint
Jun 12, 2025	E · Potential for harm, repeated	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint
Jun 12, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Jun 12, 2025	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Jun 12, 2025	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · from a complaint
Nov 7, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Nov 7, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Nov 7, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Feb 27, 2024	▲ G · Actual harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Feb 27, 2024	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Feb 27, 2024	E · Potential for harm, repeated	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint
Feb 27, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
Feb 27, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Feb 27, 2024	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · from a complaint
Sep 3, 2021	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 3, 2021	F · Potential for harm, facility-wide	The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program.
Sep 3, 2021	E · Potential for harm, repeated	The facility's activities program was not run by a qualified professional. The person directing recreation and social activities must have proper training or credentials.
Sep 3, 2021	E · Potential for harm, repeated	The facility did not perform required COVID-19 testing on residents and staff.
Sep 3, 2021	D · Potential for harm, one-off	The facility did not let a resident or their legal representative see or buy copies of the resident's own records.
Sep 3, 2021	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Sep 3, 2021	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Sep 3, 2021	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Sep 3, 2021	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Sep 3, 2021	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Sep 3, 2021	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Sep 3, 2021	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Sep 3, 2021	D · Potential for harm, one-off	The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults.
Sep 3, 2021	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Sep 3, 2021	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Oct 4, 2018	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Oct 4, 2018	E · Potential for harm, repeated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Oct 4, 2018	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 4, 2018	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Oct 4, 2018	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Oct 4, 2018	D · Potential for harm, one-off	The facility hired someone with an official finding of abuse, neglect, exploitation, or theft against them. Facilities are not allowed to employ people with such findings.
Oct 4, 2018	D · Potential for harm, one-off	The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out.
Oct 4, 2018	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Oct 4, 2018	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Oct 4, 2018	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Oct 4, 2018	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Oct 4, 2018	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Oct 4, 2018	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Oct 4, 2018	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.
Oct 4, 2018	D · Potential for harm, one-off	The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service.
Oct 4, 2018	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (16 → 15).

Year	Citations	Serious (G–L)	Worst severity that year
2018	16	1	G ▲
2021	15	0	F
2024	9	1	G ▲
2025	5	0	E
2026	4	1	J ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

4 fines totaling $36,283.

Date	Type	Amount / length
Feb 6, 2026	Fine	$14,151
Feb 27, 2024	Fine	$12,106
Jan 22, 2024	Fine	$6,774
Dec 26, 2023	Fine	$3,252

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Virginia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.36	3.67	3.95	bottom 1% in Virginia; bottom 2% in the U.S.
Registered Nurse hours	0.32	0.66	0.69	bottom 9% in Virginia; bottom 12% in the U.S.
Weekend total nurse staffing	2.15	3.21	3.50	bottom 3% in Virginia; bottom 3% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.18	0.46	0.48	bottom 13% in Virginia; bottom 9% in the U.S.
Total nursing staff turnover (%)	52.2	48.1	45.8	bottom 40% in Virginia; bottom 31% in the U.S.
RN turnover (%)	45.0	48.2	42.9	top 44% in Virginia; bottom 44% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.02, RN 0.41, weekend 2.76. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Partnership

Owner / manager	Type	Role	Stake	Since
Skilled Venture LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	12/01/2022
Bergman, Carl	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2022
Bergman, Carl	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2022
Harman, Dina	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/01/2022
Harman, Dina	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2022
Law, Joseph	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/01/2022
Law, Joseph	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2022
M&t Bank	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	12/01/2022
M&t Bank	Organization	5% or Greater Security Interest	NOT APPLICABLE	12/01/2022
Marquis Limited LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2022
Marquis Limited LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/11/2025
NFR 2020 Irrv Tr	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2022
Posen, Mindee	Individual	Corporate Officer	NOT APPLICABLE	12/01/2022
Posen, Mindee	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2022
Quinto Nexgen LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2022
Reliant Pro Rehab LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2022
Reliant Pro Rehab LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/11/2025
Rsbrmk Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2022
SK Nexgen Tr	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2022
Southampton Property LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Who provides social services here, and how would they support my family member's emotional and social needs?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Beaufont Health and Rehabilitation Center	2.2 mi	Richmond, VA	★★☆☆☆	3/5
Forest Hill Health & Rehabilitation	3.0 mi	Richmond, VA	★☆☆☆☆	1/5
The Virginia Home	3.2 mi	Richmond, VA	★★★☆☆	2/5	abuse
The Laurels of Bon Air	3.3 mi	Bon Air, VA	★★★☆☆	2/5
Glenburnie Rehab & Nursing Center	3.7 mi	Richmond, VA	★★☆☆☆	1/5
Sitter and Barfoot Veterans Care Center	4.5 mi	Richmond, VA	★★★★★	3/5
Westport Rehabilitation and Nursing Center	4.7 mi	Richmond, VA	★☆☆☆☆	1/5
The Laurels of Willow Creek	4.8 mi	Midlothian, VA	★★☆☆☆	2/5
Rosedale Health & Rehabilitation	4.9 mi	Richmond, VA	★☆☆☆☆	1/5
August Healthcare at Richmond	4.9 mi	Richmond, VA	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Richmond →

Facility data as of CMS processing date 2026-08-01. CCN 495423.

The Care File

Visit checklist — Southampton Rehabilitation and Healthcare Center

7246 Forest Hill Ave, Richmond, VA 23225 · 8043207901

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $36,283

Most serious findings on record:

▲ Feb 6, 2026 (F-0627, Immediate jeopardy, one-off): The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely.
▲ Feb 27, 2024 (F-0600, Actual harm, one-off): The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
▲ Oct 4, 2018 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Who provides social services here, and how would they support my family member's emotional and social needs?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 495423 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)