Pennsylvania ›Hanover

Homewood Living Plum Creek, INC

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425 Westminster Avenue, Hanover, PA 17331 (opens Google Maps) · York County · (717) 637-4166· 120 certified beds · avg 101 residents/day · certified since Apr 10, 1993 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: HOMEWOOD RETIREMENT CENTERS (4 facilities, chain avg rating 4.3★)

4/5
Health inspection rating (on-site)
inspected Dec 18, 2025
1
Serious findings on record
most recent Aug 30, 2023
$7,443
Fines, last 3 years
4.84
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, isolated · Aug 30, 2023 · F-0600 · triggered by a complaint

The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Aug 28, 2023 (Past Non-Compliance)

Inspection findings in the public record

Showing the latest 3 of 10 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880

  2. E · Potential for more than minimal harm, pattern

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880

  3. D · Potential for more than minimal harm, isolated

    The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. F-0558

View all 10 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Dec 18, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jan 23, 2025E · Potential for more than minimal harm, patternThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jan 23, 2025D · Potential for more than minimal harm, isolatedThe facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558
Jan 23, 2025D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Jan 23, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Jan 23, 2025D · Potential for more than minimal harm, isolatedThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758
Feb 15, 2024D · Potential for more than minimal harm, isolatedThe facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640
Feb 15, 2024D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Feb 15, 2024D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Aug 30, 2023▲ G · Actual harm, isolatedThe facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 1).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 1
Serious citations (G–L): 1
2024
All citations: 3
Serious citations (G–L): 0
2025
All citations: 6
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202311G ▲
202430D
202560E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

1 fine totaling $7,443.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
Aug 30, 2023Fine$7,443

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityPennsylvania averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.84
Pennsylvania average: 3.94
U.S. average: 3.95
Registered Nurse hours
This facility: 0.84
Pennsylvania average: 0.80
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.37
Pennsylvania average: 3.58
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityPennsylvania avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.843.943.95top 16% in Pennsylvania; top 16% in the U.S.
Registered Nurse hours0.840.800.69top 31% in Pennsylvania; top 24% in the U.S.
Weekend total nurse staffing4.373.583.50top 16% in Pennsylvania; top 14% in the U.S.
Weekend RN hours (not acuity-adjusted)0.420.560.48bottom 47% in Pennsylvania; top 45% in the U.S.
Total nursing staff turnover (%)26.544.545.8top 9% in Pennsylvania; top 9% in the U.S.
RN turnover (%)38.939.942.9bottom 50% in Pennsylvania; top 45% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.14, RN 0.72, weekend 3.74.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.14 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Homewood Living Plum Creek, INC. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Becker, DouglasIndividualCorporate DirectorNOT APPLICABLE01/01/2025
Bittinger, AllenIndividualCorporate DirectorNOT APPLICABLE01/01/2015
Bradley, BuffyIndividualOperational/Managerial ControlNOT APPLICABLE10/16/2000
Coleman, KarenIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2022
Coleman, KarenIndividualADP of the SNFNOT APPLICABLE01/01/2022
Crampton, WendyIndividualCorporate DirectorNOT APPLICABLE03/01/2019
Livelsberger, JohnIndividualCorporate DirectorNOT APPLICABLE01/01/2025
McKonly, StevenIndividualCorporate DirectorNOT APPLICABLE01/01/2025
Miller, RichardIndividualCorporate DirectorNOT APPLICABLE01/15/2021
Peck, MichaelIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2024
Peck, MichaelIndividualADP of the SNFNOT APPLICABLE04/08/2025
Rothrock, ThadIndividualCorporate DirectorNOT APPLICABLE03/01/2019

All 12 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Homewood Retirement Centers — 4 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
  • "Who completes resident assessments here, and how do you check them for accuracy?"
  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
  • "How do you make sure resident assessments are completed and submitted to the state on time?"
  • "Can you show me an example care plan, and how are families included when it's created and updated?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 27% total nursing staff turnover here — who on the care team has been with you longest?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 20 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Hanover Hall for Nursing and Rehabilitation0.7 miHanover, PA★★☆☆☆2/5
Concordia at Spiritrust Utz Terrace3.9 miHanover, PA★★★★★4/5
Cross Keys Village-Brethren Home Community, the8.4 miNew Oxford, PA★★★★☆4/5
Autumn Lake Healthcare at Long View10.0 miManchester, MD★★★★☆4/5
Gettysburg Center12.3 miGettysburg, PA★☆☆☆☆2/5abuse
Concordia at Spiritrust Gettysburg12.9 miGettysburg, PA★★★★★4/5
Lorien Taneytown, INC13.3 miTaneytown, MD★★★☆☆3/5
Transitions Healthcare Gettysburg13.3 miGettysburg, PA★★★☆☆3/5
Gardens at Gettysburg, the14.7 miGettysburg, PA★★★★☆4/5
Atlee Hill Health and Rehab Center15.8 miWestminster, MD★★☆☆☆2/5
Carroll Lutheran Village16.0 miWestminster, MD★★★★★4/5
Yorkview Nursing and Rehabilitation17.0 miYork, PA★☆☆☆☆1/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in York, PA — 12 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Hanover →

Facility data as of CMS processing date 2026-08-01. CCN 395898.

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