How to file a complaint about care →
No fines or payment denials in the published 3-year window.
Concordia at Spiritrust Utz Terrace
2100 Utz Terrace, Hanover, PA 17331 (opens Google Maps) · Adams County · (717) 637-0633· 40 certified beds · avg 34 residents/day · certified since Jun 18, 2007 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
4/5
Health inspection rating (on-site)
inspected May 28, 2026
0
Serious findings on record
$0
Fines, last 3 years
4.80
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 10 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. F-0550
View all 10 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 28, 2026 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 28, 2026 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| May 28, 2026 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| May 28, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Apr 30, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Apr 30, 2025 | D · Potential for more than minimal harm, isolated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| Apr 30, 2025 | D · Potential for more than minimal harm, isolated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Apr 30, 2025 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| May 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 4).
All citationsSerious citations (G–L)
2024
All citations: 2
Serious citations (G–L): 0
2025
All citations: 4
Serious citations (G–L): 0
2026
All citations: 4
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 2 | 0 | D |
| 2025 | 4 | 0 | D |
| 2026 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityPennsylvania averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.80
Pennsylvania average: 3.94
U.S. average: 3.95
Registered Nurse hours
This facility: 1.21
Pennsylvania average: 0.80
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.41
Pennsylvania average: 3.58
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.80 | 3.94 | 3.95 | top 17% in Pennsylvania; top 17% in the U.S. |
| Registered Nurse hours | 1.21 | 0.80 | 0.69 | top 14% in Pennsylvania; top 9% in the U.S. |
| Weekend total nurse staffing | 4.41 | 3.58 | 3.50 | top 15% in Pennsylvania; top 14% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.70 | 0.56 | 0.48 | top 23% in Pennsylvania; top 16% in the U.S. |
| Total nursing staff turnover (%) | 48.9 | 44.5 | 45.8 | bottom 37% in Pennsylvania; bottom 40% in the U.S. |
| RN turnover (%) | 41.7 | 39.9 | 42.9 | bottom 45% in Pennsylvania; top 50% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.19, RN 1.05, weekend 3.84.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.19 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Concordia at Spiritrust Utz Terrace. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bowen, Robert | Individual | Corporate Director | NOT APPLICABLE | 02/13/2007 |
| Bowen, Robert | Individual | Trustee of the SNF | NOT APPLICABLE | 02/13/2007 |
| Combs, Stanley | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Combs, Stanley | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2024 |
| Dunlop, James | Individual | Corporate Director | NOT APPLICABLE | 03/03/2014 |
| Dunlop, James | Individual | Trustee of the SNF | NOT APPLICABLE | 03/03/2014 |
| Frownfelter, Melissa | Individual | Corporate Officer | NOT APPLICABLE | 02/01/2022 |
| Frownfelter, Melissa | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2022 |
| Keller, Thomas | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2025 |
| Keller, Thomas | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2025 |
| Neinstedt, William | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Neinstedt, William | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2022 |
| Pyle, Daniel | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2022 |
| Smeltzer, Samantha | Individual | Corporate Director | NOT APPLICABLE | 01/01/2023 |
| Smeltzer, Samantha | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2023 |
| Stout, Kevin | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Stout, Kevin | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2024 |
| Straley, Edward | Individual | Corporate Director | NOT APPLICABLE | 01/01/2023 |
| Straley, Edward | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2023 |
| Thomas, Angela | Individual | Corporate Director | NOT APPLICABLE | 01/01/2023 |
Showing 20 of 23 parties CMS has on file for this facility; 3 are not displayed. The full list is in the CMS Ownership dataset.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 49% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 23 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 21 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Homewood Living Plum Creek, INC | 3.9 mi | Hanover, PA | ★★★★★ | 4/5 | |
| Hanover Hall for Nursing and Rehabilitation | 4.3 mi | Hanover, PA | ★★☆☆☆ | 2/5 | |
| Autumn Lake Healthcare at Long View | 6.3 mi | Manchester, MD | ★★★★☆ | 4/5 | |
| Cross Keys Village-Brethren Home Community, the | 12.2 mi | New Oxford, PA | ★★★★☆ | 4/5 | |
| Atlee Hill Health and Rehab Center | 13.3 mi | Westminster, MD | ★★☆☆☆ | 2/5 | |
| Carroll Lutheran Village | 13.6 mi | Westminster, MD | ★★★★★ | 4/5 | |
| Lorien Taneytown, INC | 13.7 mi | Taneytown, MD | ★★★☆☆ | 3/5 | |
| Westminster Rehabilitation and Wellness Center | 14.6 mi | Westminster, MD | ★★☆☆☆ | 2/5 | abuse |
| Gettysburg Center | 15.8 mi | Gettysburg, PA | ★☆☆☆☆ | 2/5 | abuse |
| Concordia at Spiritrust Gettysburg | 16.5 mi | Gettysburg, PA | ★★★★★ | 4/5 | |
| Transitions Healthcare Gettysburg | 16.9 mi | Gettysburg, PA | ★★★☆☆ | 3/5 | |
| Yorkview Nursing and Rehabilitation | 17.0 mi | York, PA | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Adams, PA — 8 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Gardens at Gettysburg, the — Gettysburg, PA · overall 4/5
- Concordia at Spiritrust Luther Ridge — Chambersburg, PA · overall 3/5
- Concordia at Spiritrust Sprenkle Drive — York, PA · overall 4/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 396111.